Appliance Recycling Program

Location:	Vermont
Posted:	Feb 2, 2026
Due:	Mar 2, 2026
Agency:	Vermont Energy Investment Corporation (VEIC)
Type of Government:	State & Local
Category:	S - Utilities and Training Services
Publication URL:	To access bid details, please log in.

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Request for Proposal

Summary

RFP Release Date: 02/02/2026

Bidder Questions Due: 02/09/2026

Answers Posted: 02/16/2026

Proposals Due: 03/02/2026

Efficiency Vermont, a statewide Energy Efficiency Utility, is seeking proposals from professionals

or organizations for an Appliance Recycling Program. Responses to this Request for Proposals

(RFP) must be delivered electronically to VEIC by 5 p.m. EST on March 2nd, 2026. Efficiency

Vermont will not accept responses submitted after 5 p.m. EST. Please submit your response

electronically via e-mail to: abreen@veic.org with RFP Submittal for Appliance Recycling

Program in the subject line.

VEIC will respond to individual questions regarding this RFP only as follows: VEIC will receive

questions regarding requirements and scope of work up to 5 p.m. EST February 9th, 2026, via

e-mail only, to abreen@veic.org with Appliance Recycling Program Question in the subject

line. When appropriate, please refer to the RFP page number and Section Heading for ease of

navigation and response. Efficiency Vermont will post answers on the VEIC website:

https://www.veic.org/requests-for-proposals no later than February 16th, 2026. VEIC will not

address questions submitted after February 9th, 2026.

Background

Vermont Energy Investment Corporation

Vermont Energy Investment Corporation (VEIC) is a mission-driven, nonprofit organization

dedicated to reducing the economic and environmental costs of energy use. It carries out its

mission, in part, by designing and implementing innovative energy efficiency and renewable

energy programs. Founded in 1986, VEIC is nationally and internationally recognized for

advancing energy efficiency, energy conservation, and renewable energy programs and projects

across the United States, Canada, and Europe. VEIC employs over 400 professionals and is

headquartered in Winooski, Vermont. It has offices also in Washington, DC, and Ohio. For

additional information, please see: VEIC Website: www.VEIC.org

Appliance Recycling RFP 1

VEIC is a Just-labeled organization, committing itself to corporate transparency on social justice

and equity indicators. We’ve also adopted the Social Vulnerability Index across our entire

organization to measure the impact our work has on underserved communities. With ongoing

employee engagement in social and energy justice principles, justice and fairness are

embedded in everything we do. We see opportunities everywhere to create new tools that

can help us build the kind of company—and the kind of society—we want to see.

Efficiency Vermont

Launched January 1, 2000, Efficiency Vermont helps ratepayers reduce energy costs, strengthen

the local economy, and protect the environment by making homes and business energy

efficient. Efficiency Vermont provides technical assistance, rebates, and other financial incentives

to help Vermont households, businesses and other institutions—such as K-12 schools—reduce

their energy costs with energy-efficient equipment, lighting, and approaches to construction and

major renovation. Efficiency Vermont partners extensively with contractors, suppliers, and

retailers of efficient products and services throughout the state.

VEIC operates Efficiency Vermont under an Order of Appointment issued by the Vermont Public

Service Board. For additional information, please see the Efficiency Vermont website:

www.efficiencyvermont.com

Scope of Work and Schedule

RFP and Implementation Schedule

Table 1. Efficiency Vermont will attempt to adhere to the following schedule but reserves the

right to adjust the below schedule as needed.

RFP release

Bidders Questions Due

Answers posted

RFP responses due

Bidder selected

Contract negotiations and signature

Performance Period

February 2nd, 2026

February 9th, 2026

February 16th, 2026

March 2nd, 2026

March 9th, 2026

April 30th, 2026

May 1st 2026-November 1st 2026

Scope of Work

Efficiency Vermont is implementing an Appliance Recycling Program and is seeking a contractor

to remove and recycle working appliances (secondary refrigerators, standalone freezers

Appliance Recycling RFP 2

window-style air conditioners, dehumidifiers, and mini-fridges) from Vermont electric

ratepayers. The objective, through the removal of non-essential energy-intensive appliances, is to

reduce Vermonters’ energy use and simultaneously lessen power demand on the electric grid. All

electric ratepayers within the State of Vermont will be eligible to participate in this program.

At the direction of VEIC’s Contract Manager, the contractor will provide the following services:

The contractor will be responsible for scheduling and executing appliance pickups, testing to verify

the appliance is in working condition, recycling the appliance, maintaining records for reporting

evaluation, and quality assurance. The old refrigerators/freezers/dehumidifiers/window air

conditioners/mini-fridges that are collected as part of this program must be recycled in accordance

with specified requirements (with any ozone-depleting substances being captured and destroyed).

Tasks

Task 1: Program Setup and Customer Service

• Provide an online sign-up portal and toll-free phone number for customer enrollment

and questions and respond to calls as quickly as possible

• Provide trained, knowledgeable customer service staff to respond to customer inquiries

and determine customer eligibility and respond to and resolve any issues in a timely

manner

• Confirm that the customer is a Vermont electric ratepayer

• Schedule in-home or curbside appliance removal with choice of dates to provide customer flexibility

• Ensure customer has a clear understanding of program requirements (no more than four

appliances picked up, eligible appliances, appliance still works)

• Remind and confirm pickup with customer a day in advance. Notify customer of extreme

pickup delays, or if appliance is unable to be picked up on scheduled day.

Task 2: Collect and Transport qualifying appliances (window air conditioners,

dehumidifiers, mini-fridges, freezers, and refrigerators)

Contractor shall provide the means to collect the appliances from the customer’s residence and

transport them to the recycling facility.

Appliance Recycling RFP 3

This service includes:

Ensure all employees and identified subcontractors performing services under the

contract complete a background check.

Ensure all staff are adequately trained and vehicles, tools, and equipment necessary

to perform services are provided to safely remove and transport appliances.

Remove appliance units from within customer’s home safely and without damage to

customer’s property.

Transport the appliances to an identified licensed processing and recycling facility.

Hold valid state and local Waste Hauler permits and comply with all federal, state, and

local transportation regulations.

Task 3: Recycle Refrigerators, Freezers, Window Air Conditioners, Dehumidifiers, and Mini Fridges

Contractor shall provide the means to completely, safely, and legally recycle all appliance components or

identify the subcontractor that will provide this service. Efficiency Vermont is seeking to have appliances

recycled such that materials are reclaimed and reused to the greatest degree possible and amounts of

materials sent to landfills or incinerated are limited to the greatest extent. All greenhouse gases and ozone-

depleting substances must be captured and destroyed and other hazardous waste handled responsibly. The

recycling activities must include:

• Ensure the recycling facility is in compliance with all federal, state and local

hazardous-waste management and recycling regulations, including the federal

Clean Air Act and Heath and Safety Code (HSC).

• Recover, reclaim, and/or destroy all chlorofluorocarbon (CFC), hydro

chlorofluorocarbon (HFC-134a), and non-CFC refrigerants in compliance with all

applicable hazardous-waste regulations. Facilities with independent certification

of 95% (CFC/HFC) capture are preferred.

• Recover and destroy all CFC-11 and HCFC 141b blowing agents in the

polyurethane foam insulation of the refrigerators and freezers in a manner that

complies with all applicable hazardous-waste regulations. Facilities with

independent certification of 95% CFC/HCFC capture are preferred.

Appliance Recycling RFP 4

• Remove, label, and store, in compliance with all applicable regulations, all

materials requiring special handling, such as capacitors containing

polychlorinated biphenyls (PCBs), mercury-containing switches, and used oils

prior to shipment to licensed facilities for disposal or recycling.

• Recycle the maximum feasible amount of glass, metals, plastics and foam (free of

blowing agents).

Task 4: Program Reporting

Contractor will provide an Account Manager to serve as a primary point of contact and keep

Efficiency Vermont well informed of Program’s progress and any challenges via email and/or

phone calls and formal reports. Contractor will provide a primary contact for customer issues that

are escalated and need an immediate resolution.

Contractor shall keep Efficiency Vermont well informed of the Program’s progress. This

communication shall be both informal (i.e., phone calls and e-mails), and through formal

reporting.

a. Database and automated reporting systems - Contractor must maintain a

program reporting database that tracks all aspects of the Program from

scheduling pick-ups through the recycling process, including detailed tracking of

all materials recovered from the process. Key metrics include the number of units

recycled, the amount of budget spent/remaining and energy savings, compared

to targets.

b. Submit monthly invoices to Efficiency Vermont (by the 5th business day of the

subsequent calendar month) documenting services provided, including:

• Customer name and address

• Customer utility account number

• Number of appliances collected or rejected, by zip code

• Reasons for rejection of appliance

• Number of appliances recycled

• Model/style of appliance

Appliance Recycling RFP 5

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.