Solid Waste Temporary Personnel Services

NOTICE OF REQUEST FOR PROPOSALS
SOLID WASTE TEMPORARY PERSONNEL SERVICES
TOWN OF CHAPEL HILL, NORTH CAROLINA
DATE: October 8, 2026
RFP: P27-10
To: All Prospective Vendors
From: Lenore Bishop, Purchasing & Contracts Manager
Subject: RFP for Solid Waste Temporary Personnel Services
The Town of Chapel Hill is seeking proposals to provide temporary personnel services for Solid Waste
Services.
Questions concerning this Request for Proposals (RFP) must be submitted in writing no later than 12:00
P.M. EST on October 15, 2026, to Wendy Simmons, Public Works Department via e-mail at
wsimmons@chapelhillnc.gov. All responses to submitted questions will be published in the form of an
addendum on the Town's - Current Bids website by 5:00 P.M. on October 20, 2026.
All proposals must be emailed to the Purchasing and Contracts Manager, Lenore Bishop, at
lbishop@chapelhillnc.gov. Proposals must be received by 12:00 P.M on October 29, 2026. All
submissions must have the subject line - "RFP # P27-10 - Solid Waste Temporary Personnel Services -
"Company Name".
If you have any questions concerning the bidding procedures, please contact the Purchasing Division
at (919) 969-5022.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 1
October 8, 2026

Section 1 - Procurement Process
1.1 Project Schedule.
Date Event
October 8, 2026 RFP Released
October 15, 2026 Deadline for Vendor Questions at 12:00 PM EST
October 20, 2026 Responses to Vendor Questions Posted on Town website
October 29, 2026 Proposals Due at 12:00 PM EST
December 1, 2026 Contract Start
1.2 Questions about the RFP.
Any questions regarding this RFP should be sent in writing via email to
wsimmons@chapelhillnc.gov with "Solid Waste Temporary Personnel Services" in the
subject line. Questions should be sent no later than October 15, 2026, by 12:00 P.M. EST.
Answers will be published in the form of an addendum by October 20, 2026, on the Town's
website site at www.chapelhillnc.gov, under Town Government > Doing Business with Chapel
Hill > Bids: Current > Solid Waste Temporary Personnel Services.
No personal contact with Town of Chapel Hill employees or Town Council, except for the
designated project contacts, is allowed during the RFP process. Any vendors contacting Town
department(s) directly may subject the proposal to being rejected.
1.3 Proposal Submission.
Providers' proposals must be emailed to the Purchasing and Contracts Manager, Lenore Bishop
at lbishop@chapelhillnc.gov. All proposals must be received by 12:00 PM EST on October 29,
2026. The email subject line must read "RFP #P27-10 - Solid Waste Temporary Personnel Services
- Company Name"". Any submissions received after 12:00 P.M. on the Town's internal server will be
rejected.
1.4 Preparation Costs.
The Town of Chapel Hill will not pay any costs associated with preparing, submitting, or evaluating
proposals.
1.5 Time for Consideration.
The Town shall have a period of ninety (90) calendar days from due date of the proposals in which
to award the contract. The Proposer shall be bound by their proposal during that time. A company
may withdraw a proposal by written request prior to the date and time of the proposal opening or
after the 90-day time for consideration if a contract has not been awarded.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 2
October 8, 2026

1.6 The Town's Rights and Options.
Nothing herein is intended to exclude any responsibilities or in any way restrain or restrict
competition. All contractors are encouraged to submit proposals. The Town reserves the right to
waive any informalities, to reject any and/or all proposals, or to award multiple contracts if in the
best interest of the Town. In addition, the Town reserves the right to cancel a solicitation at any
time prior to the award of a contract.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 3
October 8, 2026

Section Two - Contract Requirements
2.1 Contract Requirements.
The Town seeks to award a one-year contract with the selected Provider starting on December 1,
2026, with the option for the Town of Chapel Hill to continue services under the same terms and
conditions set forth herein for up to four (4) subsequent years. The Provider shall sign a Contract
with the Town similar to Attachment 1 - Sample Contract before providing the Services.
2.1.1 The following Contract sections are required for Town contracts:
2.1.1.1 Indemnification and Hold Harmless: The Contractor agrees to indemnify and hold
harmless the Town of Chapel Hill and its officers, agents, and employees from all
loss, liability, claims, or expense (including reasonable attorneys' fees) arising from
bodily injury, including death or property damage to any person or persons
proximately caused in whole or in part by the negligence or willful misconduct of the
Contractor, except to the extent same are caused by the negligence or misconduct
of the Town. Contrary to any provision that may be contained in any exhibit attached
hereto, the Town shall not consent to limitations of Contractor liability for amounts
less than the amount of insurance coverage under this agreement. Any provision
that may be contained in any exhibit attached hereto that calls for the Town to
indemnify the Contractor shall be only to the extent allowed by law.
2.1.1.2 Insurance Provisions: The Contractor shall provide evidence of current valid
insurance (if applicable) for the duration of this agreement, with the Town named as
an additional insured under the Contractor's Commercial General Liability and
Business Automobile policies. The required coverage limits are: 1) Commercial
General Liability and Business Automobile - $1,000,000 per occurrence and 2)
Workers' Compensation - $100,000 for both employer's liability and bodily injury by
disease for each employee and $500,000 for the disease policy limit. Cyber Liability
Coverage in the amount of $1,000,000 per occurrence and $2,000,000 aggregate is
required for Contractors having access to personal identifying information and/or
computer networks. The Town may also require evidence of supplementary
insurance coverages depending on the services provided under this agreement.
2.1.1.3 Non-Discrimination: The Contractor contractually agrees to administer all functions
pursuant to this agreement without discrimination because of race, creed, sex,
national origin, age, economic status, sexual orientation, gender identity or gender
expression.
2.1.1.4 Federal and State Legal Compliance: The Contractor must be in full compliance with
all applicable federal and state laws, including those on immigration.
2.1.1.5 E-Verify: The Contractor shall comply with the requirements of Article 2 of Chapter
64 of the North Carolina General Statutes. If any subcontractors are used, they also
must comply with these requirements. Pursuant to North Carolina General Statute
143-133.3 (c)(2), contracts solely for the purchase of apparatus, supplies,
materials, and equipment are exempt from this E-Verify provision.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 2
October 8, 2026

2.2 Contracting with Small, Minority and Women's Business Enterprises.
The Town encourages all businesses, including small, minority, and women-owned businesses
to respond to all Request for Proposals.
2.3 Prohibited Contract Terms.
In no event shall there be any of the following unless Town's express written agreement is
obtained: (1) any limitation on, or disclaimer of, implied or express warranties or the liability of the
Contractor; (2) any limitation on damages, including a limitation of consequential damages; (3)
any requirement for arbitration or for mandatory mediation; (4) any requirement that Town officials
or employees keep information confidential or any requirement that records be kept confidential
by the Town unless the requirement for confidentiality meets the requirements of the Public
Records Law.
2.4 Open Records.
Information submitted to the Town of Chapel Hill is public information and is available upon
request in accordance with the North Carolina Public Information Act. As provided by North
Carolina statute and rule, the Town will consider keeping confidential the trade secrets, which the
Company does not wish to be disclosed. For such information, the Company must mark each
page in boldface at the top and bottom as "CONFIDENTIAL." In spite of what is labeled as a trade
secret, the determination of whether it is or not will be determined by North Carolina General
Statutes 132-1.2(1). Once a final price is negotiated, the cost information will not remain
confidential. Any other public information may not be deemed confidential; therefore, it is
requested that only the necessary confidential pages be marked.
2.5 Contract Form.
The contract to be awarded will be in the form of the Town of Chapel Hill's contract. A sample contract
is included as ATTACHMENT 1. This is a locally funded procurement. No federal assistance contract
terms apply.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 3
October 8, 2026

Section Three - Scope of Work
1. Background.
The purpose of this Request for Proposals (RFP) is to solicit offers for temporary personnel services.
The Town of Chapel Hill Public Works Department's Solid Waste Services Division is seeking proposals
from qualified temporary personnel service providers to supply Solid Waste Collectors. Temporary
personnel support is essential for maintaining reliable and efficient collection operations during
periods of staffing shortages, increased seasonal workload, and special events.
The Division manages weekly collection of refuse, yard waste, brush, bulky items, dead animals, and
other materials. Service providers selected through this RFP will assist the Town in ensuring continued
high-quality service delivery to residents and businesses.
2. Information.
This RFP is intended to gather labor rates, staffing capabilities, and screening processes from
temporary personnel service providers able to supply Solid Waste Collectors on an as-needed basis.
The anticipated start date for the Contract is December 1, 2026. The Town anticipates the contract term
will be for one (1) year with the option to renew for up to four (4) additional one (1) year terms.
The Town may award contracts to multiple firms to help ensure adequate staffing availability and
continuity of Solid Waste Services.
3. Scope of Work.
Temporary Solid Waste Collectors assigned to the Town of Chapel Hill shall perform duties consistent
with the following job description:
A. Primary Duties.
* Work as a collector on rear-loading refuse trucks; pushing carts to the refuse truck, empties cart
into truck, and returns carts to curb; collects trash from residents that are unable to place waste
to the curb; collects trash from cans and bins.
* Lift and load brush, yard waste, trash, bulky items, dead animals, and other materials into
refuse trucks.
* Ride on the back of refuse trucks and walk between collection stops.
* Assist with unloading materials at the landfill or transfer station.
* Participate in truck cleaning along with pre-trip and post-trip inspections under staff guidance.
* Perform additional duties as assigned by Solid Waste Services Division supervisors.
B. Physical Requirements.
* Ability to remain on their feet for an entire shift. Shift length will vary and can range from two (2)
to twelve (12) hours. Most shifts will last six (6) to eight (8) hours.
* Ability to regularly lift very heavy materials and occasionally lift objects over 50 pounds.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 4
October 8, 2026

* Ability to work outdoors in varied weather conditions where the employee is exposed to traffic
hazards, noise, dust, dirt, grease, machinery with moving parts, contagious or infectious
diseases, irritating chemicals, and foul odors.
C. Safety Requirements.
All assigned personnel must arrive with the required personal protective equipment (PPE),
including:
* ASTM F2413-18 compliant safety shoes for solid waste workers;
* ANSI/ISEA 107-2020 compliant safety vests for solid waste workers; and
* ANSI/ISEA Z 87.1-2015 compliant safety glasses for solid waste workers.
4. Service Provider Responsibilities.
A. Contract and Worker Expectations.
The Town is seeking a service provider that can provide the following services.
a. Supply qualified and physically capable personnel who meet the job requirements with very
short notice. Historically, the Town contacts the temporary personnel service providers as
early as 5:15 AM to request assistance by 6:00 AM on the same day.
b. Ensure that all temporary workers comply with the Town's safety policies.
i. The Town has a Drug and Alcohol-Free Workplace Policy that must be followed by all Town
and Staffing Agency supplied employees. The link to the policy is here: Chapel Hill - Drug
and Alcohol-Free Workplace Policy.
c. Provide workers who are punctual, reliable, and able to follow operational instructions in
English.
d. Immediately remove any worker deemed unsuitable by the Town and replace with another
worker within an agreed-upon timeframe.
e. Maintain proper insurance coverage as required by the Town's contract terms.
f. Ensure accurate timekeeping, invoicing, and communication with Town supervisors.
g. Provide a designated account representative for coordination and issue resolution.
B. Screening, Hiring, and Compliance Requirements.
Companies shall provide at the minimum:
a. Drug Screening: Pre-employment drug screening. Company may conduct random or periodic
testing procedures.
b. Alcohol Testing: As part of the pre-employment screening and random testing procedures,
daily or periodic alcohol screening shall be conducted for personnel.
c. Background Checks: Criminal background check procedures shall be conducted on persons
hired to work for the Town.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 5
October 8, 2026

d. Employment Eligibility Verification: Company shall use I-9 compliance, E-Verify usage, and
identity verification workflow.
e. Reference or Work History Verification: Verify work history and conduct reference checks.
f. Safety Training: Company shall provide standard safety training at onboarding to cover PPE
requirements, job-specific preparation, and protocols for accidents and injuries.
5. Reporting.
The Company will be expected to furnish the following information to the designated Town point of
contact:
a. Weekly or monthly invoices detailing each employee's name, total hours worked per day, date
hours were worked, rate of pay per hour, and total cost to the Town per day per employee.
Attached to each invoice must be a copy of the weekly timesheet that details the employee's
name, total hours worked per day, date hours were worked, and Town representative's signature.
6. Provider Requirements.
In addition to the prior noted requirements, the Town will provide background check forms to the service
provider. It is expected that the service provider will submit a completed form for each temporary staff
member proposed to work for the Town. The service provider shall only send employees that the Town
has verified as eligible to work with the Town.
Additionally, the provider should provide real-time communication updates regarding staffing
replacements, or staffing shortages.
7. Town Responsibilities.
The Town will provide background check forms to the service provider for completion, review completed
forms, conduct background checks, and alert the service provider if employees are eligible or not eligible
to work for the Town.
The Town will provide on the job training for Solid Waste Collections.
The Town will alert the service provider of any personnel that it desires to no longer work with the Town.
No justification will be required to be provided.
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 6
October 8, 2026

Section Four - Required Forms
Form 1: Submission Form
Providers shall affirm the below statements to complete a responsive Proposal. Signatures must be
of a Provider company employee with the authority to enter into agreements.
Company Name: ________________________________________________________________
Company Primary Contact: _______________________________________________________
Company Address: ______________________________________________________________
Company Phone Number: ________________________________________________________
Company Email: _________________________________________________________________
Company To Initial Each Statement:
a. The Company has read, understands, and has signed all required forms and submitted them as
part of this offer. _______
b. The Company or authorized representative has read, understands, and accepts all terms and
conditions as outlined herein, except for as noted on the Compliance Sheet. _______
c. The Company's proposal is valid for a period of at least 60 days from date of submission. _______
___________________________ ______________________________ __________
Signature Printed Name Date
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 7
October 8, 2026

Form 2 - Addenda Acknowledgement
The undersigned acknowledges receipt of the following Addenda which are considered as
part of the RFP:
Addendum No.___________ Dated _________________
Addendum No.___________ Dated _________________
Addendum No.___________ Dated _________________
______________________________ ______________________________ __________
Signature Printed Name Date
RFP for Solid Waste Temporary Personnel Services
RFP: P27-10 Town of Chapel Hill, North Carolina 8
October 8, 2026