RFP No. 26-25 - Process Server - Addendum No. 1 - Q&A's

PUEBLO COUNTY PURCHASING
215 WEST 10TH STREET, ROOM 14
PUEBLO, CO 81003
Telephone: (719) 583-6097
purchasing@pueblocounty.us
ADDENDUM NO. 1
COUNTY OF PUEBLO, COLORADO
RFP No. 26-25 - Process Server
Date: 9/17/26
What change is being made to the current RFP:
1. Question and Responses
The proposer shall permanently affix this Addendum No. 1 to the RFP packet so it will be
submitted with the RFP.
The undersigned proposer acknowledges receipt of this Addendum No. 1.
Received by: _________________________________________
Firm Name: ___________________________________________
Address: _____________________________________________
Date: ________________________________________________
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Question and Responses
1. Prior Contract Award: What was the contract amount or pricing awarded under
the previous Process Server contract, if available?
A: This information would need to be requested via the County Attorney's office
through a CORA request.
2. Current Budget: Has Pueblo County established a budget or anticipated
expenditure range for this contract?
A: Child Welfare: $3,000
Child Support: $6,000 projected, $10,000 maximum
3. Payment Terms: What are the County's anticipated payment terms and payment
schedule for services performed under this contract?
A: Payments to the Contractor shall be made monthly upon receipt of such itemized
billings of costs.
The parties hereto expressly recognize that Contractor is to be compensated
with federal funds provided to the County from the Colorado Department of
Human Services for the purpose of contracting for the services provided for
herein, and therefore, the Contractor expressly understands and agrees that all
its rights, demands and claims to compensation arising under this Agreement
are contingent upon receipt of such funds by the County. In the event that such
funds, or any part thereof, are not received by the County, the County may
immediately terminate this Agreement.
4. Evaluation/Scoring: Could the County please provide the complete
evaluation/scoring matrix, including any sub-criteria used to assign points within
each category?
A: The Evaluation process/scoring is on page 6 and page 11 of the Request for
Proposal no. 26-25, it states:
Page 6
Evaluation Criteria and Contract Award
Proposer(s) must complete and return the entire RFP packet. The County may
conduct such investigations, as the County considers necessary to assist in the
evaluation of any Proposal to establish the responsibility, qualifications and
financial ability of any potential vendor to perform the services specified under
this RFP within the prescribed time.
Based on the evaluation process, a rank ordered list of responsive Proposer(s)
shall be established. Oral presentations/interviews with the three (3) highest
scoring firms, if necessary, will be scheduled during the time line as indicated in
the Key Target Dates section of this RFP. Points received in the initial RFP
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ranking (100 points possible) will be added to the score received for the oral
presentation/interview (25 points possible).
Pueblo County reserves the right to award the contract to the highest scoring firm
after the initial 100-point evaluation.
If after the initial 100-point evaluation of all proposals Pueblo County deems,
additional information is needed to make an award selection; oral
presentations/interviews will be conducted with the three highest scoring firms.
An award will be made by written or verbal "Notice of Award" to the selected
offer. The decision of Pueblo County shall be final and conclusive, subject to the
approval by the Board of County Commissioners.
Page 11
Evaluation
The County will analyze information provided by all Proposers. Criteria
considered by the County in ranking the proposed Organizational Assessment
Consultant:
Description Points
Comprehensiveness in addressing issues in the Scope of Work 25
Experience in conducting similar studies 20
Work Plan and Schedule 20
References 15
Cost to provide organizational assessment consulting 20
TOTAL AWARDED POINTS 100
Oral Presentation/Interview, if necessary 25
GRAND TOTAL AWARDED POINTS 125
5. Multiple Locations: The RFP states that multiple attempts at different locations
may be required for one service request. Can the County clarify whether pricing
should be structured to include multiple locations within one service fee, or
whether proposers may establish a separate fee for additional locations?
A: Please provide a fee structure as part of your plan.
6. Could the County provide an estimated annual volume of service requests under
this contract, including an approximate percentage expected to be within Pueblo
County versus other Colorado counties?
A: Estimated Service Volume
Child Welfare: 50
Child Support: 140-200 Per year
Percentage of service that was outside of Pueblo County
Child Welfare: 30%
Child Support: 15%
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Dependent on how "Pueblo County" is defined.
7. Is this an exclusive opportunity or is this opportunity to enter a pool of process
servers?
A: This is an exclusive opportunity, however in the event that they are incarcerated
or outside of the agencies' coverage area we will utilize the Sheriffs office or
another provider that serves the required location.
8. What are the County's current or historical rates for routine service, multiple
attempts, rush/expedited service, skip-trace/locate work, and service outside
Pueblo County, if this information is available?
A: Provider establishes their payment structure for the different types of service.
However, Child Support does its own locate research, so skip trace service is not
requested.
9. May the successful contractor utilize qualified independent process servers or
subcontractors to perform field-service attempts while the prime contractor
remains fully responsible for contract performance, quality control, reporting and
compliance?
A: No subcontract shall be made by the Contractor with any other party
for furnishing any services `contracted for without the prior written consent and
approval of the Department. For services provided under any subcontract, the
Contractor shall be responsible for contract performance and compliance with the
terms and conditions of this Agreement. The Contractor shall select subcontractors
on a competitive basis to the maximum practical extent consistent with
the objectives and requirements of this Agreement.
10. If subcontractors or independent process servers are permitted, must all
proposed field personnel be identified at the time of proposal submission, or may
the successful contractor add qualified personnel during mobilization and
throughout the contract term?
A: See response to question 9, prior written consent and approval is needed.
11. Please confirm whether there are any Pueblo County or Colorado specific
process server registrations, certifications or other credentials that the County
requires beyond those required by applicable law.
A: No, specific certificates or credentials is required by Pueblo County.
12. Does the County have a preferred or required turnaround time for the first service
attempt after an assignment is received, including any different requirement for
urgent or priority assignments?
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A: "Serve by dates" are provided to the contractor at time of request. Typically, APA
time frame is 15 days, motions and summons is 10 days.
13. Is there a minimum required number of attempts before an assignment may be
returned as unsuccessful, or should proposers recommend an attempt structure
as part of their service plan?
A: Please provide an attempt structure as part of your plan.
14. Does the County currently use, or prefer, any particular electronic system or
method for transmitting assignments, status updates, affidavits/returns of service,
photographs, GPS information or other service documentation?
A: Email is what is currently used; however, we have utilized online systems with
other providers.
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