New Employee Assistance Program Services Request for Application 26-27

Andrea Sanders Commissioner
QUOTE REQUEST (QR)
EMPLOYEE ASSISTANCE PROGRAM (EAP) SERVICES
QR No. 2026EAP003
Issue Date: August 26, 2026
MDCPS WELCOMES PARTICIPATION OF MINORITY BUSINESSES
Contact Person:
Latavia Coleman
Contracts@mdcps.ms.gov
750 N State Street
Jackson, MS 39202
(601) 359-4368
INVITATION: Subject to the attached and referenced terms and conditions, quotes for the
acquisition of the products/services described in this QR will be received at this office until
September 8, 2026, by 12:00 p.m., CT.

1. PURPOSE
The Mississippi Department of Child Protection Services (MDCPS) is requesting quotes from qualified
respondents to provide Employee Assistance Program (EAP) Services for agency employees, potential
agency employees, and agency volunteers through the MDCPS Central Office and at various MDCPS
locations throughout the state of Mississippi.
MDCPS intends to award one (1) contract for the services mentioned but reserves the right to reject any
and all quotes during any stage of the procurement process.
2. TERM
The anticipated contract period will begin on October 1, 2026 and end on September 30, 2027.
3. COMPENSATION
Compensation for services will be in the form of a fixed-rate firm agreement. A unit price shall be given
for each service requested with that unit price remaining unchanged throughout the contract.
Contractor shall be compensated monthly at the firm, fixed testing rate specified in the Contractor's
quote. The testing rate shall remain firm for the duration of the one-year term of the resultant contract.
The total compensation payable shall be based on the actual number of tests performed and properly
invoiced at the agreed upon testing rate.
Payments shall be submitted on invoices in a format agreed upon by MDCPS and the Contractor. Invoices,
at a minimum, shall include contract number, invoice number, and itemization of each test performed
(inclusive of type of test, individual test performed, and quoted unit price per test).
4. SCOPE OF SERVICES
The Mississippi Department of Child Protection Services (MDCPS) seeks to contract with a single vendor
to implement a comprehensive Employee Assistance Program (EAP) to address the emotional and personal
needs of all MDCPS employees (currently approximately 2,000) and their covered family members (spouse,
children and stepchildren under the age of 26) at home or enrolled in school full-time.
MDCPS has employees in all 82 counties in Mississippi. MDCPS employees within a 50-mile radius will be
served by the central location in Jackson, MS. Offices outside of Jackson will receive counseling from a
therapist within a 50-mile radius. All services must be provided as follows:
A. Contractor Responsibilities:
1. Confidential assistance for issues including, but not limited to stress, burn-out, trauma exposure,
secondary trauma or compassion fatigue, work/life balance, marital/family problems, substance or
process disorders, addictions, anxiety, depression, grief, etc.
2. A toll-free, confidential Employee Assistance phoneline with 24- hours access for
MDCPS employees and their covered family members; said phone to be staffed by
professionals with a minimum of a master's degree in social work, counseling,
marriage and family therapy, or psychology. This phoneline may serve as a singular
intervention in such cases as is appropriate. It shall not be merely a call center
to facilitate follow up or referrals
3. At least 10 covered counseling sessions per employee and/or covered family member,
per issue within the contract period. Sessions will be provided by licensed professionals
QR No. 2026EAP003 Page 2 of 22

with a minimum of a master's degree in social work, counseling, marriage and family
therapy, or psychology. The counseling sessions will occur at the office(s) of the
respective therapist, or in an appropriate confidential virtual setting if preferred by
employee or necessitated by public health issues;
4. Referral for additional treatment, when appropriate, will be made in accordance with the
preferred provider network of MDCPS. MDCPS are covered under the designated MS
State Employee insurance provider (presently MS State Employee plan under Blue
Cross Blue Shield of MS;
5. After-hours, face-to-face meetings with a counselor in the case of an emergency,
which is defined as a homicidal, suicidal, or actively psychotic episode;
6. Designated agency representative(s) must authorize all requests for critical incident
stress debriefings (CISDS), on-site or virtual agency specific trainings, or agency
specific publications/products. Agency representative(s) will be identified by
agency at the outset of contract period. Any changes will be communicated to
vendor by agency.
7. Unlimited on-site critical incident stress debriefings (CISDS) available within 24
hours following a crisis involving MDCPS employees; As stated above, this must
be pre-authorized by designated agency representative(s). Covered time per
incident shall be no less than eight hours. Travel time shall not be included in
allotted covered time.
8. Designated agency representative(s) may direct employees to engage EAP services.
(ex: anger management) and may request progress reports. Any reporting must be
authorized in writing by the employee receiving the services.
9. Training sessions for managers and supervisors in the orientation of identifying
personal and emotional problems that may affect workplace performance, as well as
training in procedures related to documentation and appropriate referral of
employees to the EAP; These training offerings shall consist of a minimum of 20
hours, and may be allotted over multiple days, based on agreement with agency
representative
10. Educational seminars and workshops regarding mental health issues, alcohol and
drug abuse, and healthy lifestyle solutions offered to groups of employees twelve
(12) times per year at a MDCPS location, or virtually. Designated agency
representative shall pre-arrange and authorize use of virtual option;
11. Employee brochures, posters, and EAP user guides for MDCPS employees.
Monthly EAP utilization reports will be prepared and submitted to the Director of
Human Resources to include the number of EAP calls, types of referral, number of
admissions to out-patient therapy, and number of counseling sessions. These reports
will not contain the identity of employees or their covered family members and will
simply be statistical summaries.
12. A representative of the company will handle the reporting of any employee
concerns to ensure the quality and confidentiality of the EAP; and,
13. The Deputy Commissioner of Administration, Division of Human Resources will
provide evaluation of services and ongoing consultation with the company covering
QR No. 2026EAP003 Page 3 of 22

covering the administration of the EAP.
14.The EAP provider shall offer a secure, web-based and mobile application portal
that allows MDCPS employees and their covered family members to access EAP resources,
educational materials, self-help tools, assessments, and other available services. The
portal shall provide employees with timely access to information and resources without
requiring direct engagement with a licensed provider for every need, while maintaining
appropriate confidentiality and privacy standards. The web and mobile platforms shall
complement, but not replace, access to professional EAP counseling and support
services when clinically appropriate.
5. QR QUESTIONS
Questions shall be submitted no later than 12:00pm, CT on September 10, 2026, via email to
contracts@mdcps.ms.gov.
MDCPS anticipates posting written responses to questions as an amendment to this Quote Request by
5:00pm, CT on Tuesday, September 15, 2026. If an amendment to this Quote Request is issued, Offerors
must complete, sign, and include the Acknowledgement of Amendment form (Attachment H) as part of
their Quote Packet submission.
6. QUOTE PACKET SUBMISSION
Offeror's quote, and all required attachments within this Quote Request, shall be completed, signed, and
submitted to MDCPS by no later than September 22, 2026, at 12:00pm, CT.
Offeror's quote packet shall be submitted to MDCPS via email to contracts@mdcps.ms.gov. The subject
line of the submission email shall include the following:
["Offeror's Name] - QREAP2026003 - MDCPS EAP SERVICES
Contracts@mdcps.ms.gov shall acknowledge receipt of a timely submitted email quote via a reply email.
Quotes received after the above deadline will not receive a reply email and shall be considered late and not
accepted.
Timely submission of a quote packet is the responsibility of the Offeror. Quote packets received after
the above specified time shall be considered LATE and will be rejected. Late quote packets are deemed
non-responsive and will not be considered for further evaluation but will be recorded as LATE and included
in the agency procurement file.
A. Completed Quote Packet - In order for a Quote Packet to be considered responsive to the Quote
Request, Offeror's shall properly complete, sign, and submit the following as QR Minimum
Requirements:
1) Completed and signed Quote Form (Attachment A) - inclusive of any addenda;
2) Certifications and Assurances (Attachment B)
3) Debarment Verification Form (Attachment C)
4) Proprietary Information Form (Attachment D)
5) Contract Draft Acknowledgment (Attachment E)
6) Acknowledgement of Amendment (Attachment H) - (as applicable)
QR No. 2026EAP003 Page 4 of 22

B. Required Documentation PRIOR TO contract execution - The below information MUST be
submitted prior to contract execution; HOWEVER Offerors are strongly encouraged to provide
the below information as part of their Quote Packet submission:
1) Minority Vendor Self-Certification (Attachment F)
2) E-Verify documentation (if applicable)
3) Completed W-9
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4) Proof of registration with MS Secretary of State (if applicable)
5) Certificate of liability insurance
6) Workers' compensation, general liability, and fidelity bond insurance (MDCPS must be listed
as an additional insured)
7) Registration in MAGIC (https://www.dfa.ms.gov/dfa-offices/mmrs/mississippi-suppliers-
vendors/supplier-selfservice/)
7. AWARD
Award will be made to the vendor whose quote is determined, in writing, to be responsive, responsible, and
offers the lowest, reasonable price. All Offerors will be notified of MDCPS' intent to award.
8. CONTRACT TERMS & CONDITIONS
An awarded Offeror will be expected to execute a contract substantially similar to the draft contract without
expectation of negotiation. A draft version of the MDCSP contract is attached and incorporated as
Attachment G to this Quote Request.
The resultant contract from this solicitation will be comprised of the following:
1) Base Contract - (included as Attachment G to this Quote Request);
2) Exhibit A - Scope of Services (as reflected within Section 4 of this Quote Request);
3) Exhibit B - 2nd Modified Mississippi Settlement Agreement and Reform Plan - available at
MDCPS website using https://www.mdcps.ms.gov/about/olivia-y-lawsuit/ (as referenced
within Section 3 of Attachment G to this Quote Request); and
4) Exhibit C - Budget (based off of awarded vendor's Attachment A - Quote Form submitted in
response to this Quote Request)
9. QR ATTACHMENTS
1) Attachment A - Quote Form
2) Attachment B - Certifications and Assurances
3) Attachment C - Debarment Verification Form
4) Attachment D - Proprietary Information Form
5) Attachment E - Contract Draft Acknowledgement
6) Attachment F - Minority Vendor Self-Certification
7) Attachment G - MDCPS Contract Draft
8) Attachment H - Acknowledgement of Amendment
10. DISCLAIMER & RIGHTS RESERVED
MDCPS is not responsible for any costs incurred in the preparation or presentation of a quote. All such
expenses are the sole responsibility of the respondent. MDCPS reserves the right to:
* Reject any and all quotes
* Disqualify respondents who take exception to required terms or fail to meet specifications
* Modify the RFQ schedule or scope as necessary
QR No. 2026EAP003 Page 6 of 22

ATTACHMENT A
Quote Form
Date Submitted: Deadline Date: September22, 2026
Respondent's Organization Information:
Name of Organization:
Mailing Address:
Authorized Official:
Title:
Phone: ( )
Email:
Tax I.D.#:
DUNS #:
BUSINESS ID# (Issued from Mississippi Secretary of State's Office (Out-of-state corporations ONLY)):
Certificate of Liability Insurance Period of Coverage:
Contact Person for Respondent:
Name: Title:
Mailing Address:
Phone: ( )
Email:
Capability to Provide Services: Offerors shall include a narrative response describing and outlining
Contractor approaches and capabilities to meet the Scope of Services requirements within Section 4 of
this Quote Request. Offeror's narrative response should be enumerated according the sub-sections within
Section 4. The narrative response may be included as "Addendum 1" to this Attachment A and labeled as
such with the sub-heading of "Narrative Response to Att. A Capability to Provide Services."
[ATTACHMENT A continued on next page]
QR No. 2026EAP003 Page 7 of 22

ATTACHMENT A
Quote Form - (continued)
In addition to providing the above information, please answer the following questions:
How many years has the firm been in business to perform the services outlined in this
QR?
Please provide the physical location and mailing address of your company's home office, principal place
of business, and place of incorporation.
If your company is not physically located in the region, how will you supply the services outlined in the
QR?
List all licenses or permits your company possess that are applicable to performing the services required
in this QR.
Describe any specific services which your company offers along with any specialized experience,
certification, and/or education of your current staff.
[ATTACHMENT A continued on next page]
QR No. 2026EAP003 Page 8 of 22

ATTACHMENT A
Quote Form - (continued)
Price Quote
Company Company Representative Email
Contract Term: October 1, 2026 through September 30, 2027
Pursuant to Section 4.C of the QR, Offerors should utilize the anticipated volume of 500 tests per year in arriving at
a proposed unit price per test.
Requirement: Offeror must provide pricing in the below requested format. All pricing should be based on
description of services to be offered and include all associated costs with no additional or hidden fees.
Employee Assistance Program (EAP) Services
EAP Services Description Unit Price Quantity Monthly Cost Per
EAP Service
Description
10 EAP Sessions, Critical 2,000 employees
Incident Support, and Guidance
Resources
Work Life Services: Unlimited 2,000 employees
Legal Connect, Family Connect,
and Family Source
Total Annual Cost*
*Total Annual Cost = 10 EAP Sessions (Monthly Cost) + Work Life Services (Monthly Cost) X 12 months
Offeror shall NOT include any additional charges or additional line items in this
form. Any additional charges included on this form may result in the quote being
deemed non-responsive, and the quote will be rejected.
By signing below, I certify that the above-mentioned information is true and complete, and I have the legal authority to bind
the company. I understand that as a condition of award, I may be required to present documentation which verifies the
accuracy of the information on this Quote Form, as well as, the required documents listed in this solicitation. Any incorrect
and/or missing information is considered non-responsive and is subject to rejection. Modifications or additions to any
portion of this Quote Request may be cause for rejection of the quote.
Company Name
Signature of Authorized Official Date
Printed Name and Title of Authorized Official
The Offeror agrees that submission of this signed form is certification that the Offeror will accept an award made to it as a
result of the submission.
QR No. 2026EAP003 Page 9 of 22

ATTACHEMENT B
CERTIFICATIONS AND ASSURANCES
I/We make the following certifications and assurances as a required element of the quote to which it is attached, of the
understanding that the truthfulness of the facts affirmed here and the continued compliance with these requirements are
conditions precedent to the award or continuation of the related contract(s) by circling the applicable word or words in each
paragraph below:
1. REPRESENTATION REGARDING CONTINGENT FEES
Contractor represents that it HAS/HAS NOT (please circle applicable word or words) retained a person to
solicit or secure a state contract upon an agreement or understanding for a commission, percentage,
brokerage, or contingent fee, except as disclosed in Contractor's quote.
2. REPRESENTATION REGARDING GRATUITIES
The respondent or Contractor represents that it HAS/HAS NOT (please circle applicable word or words)
violated, is not violating, and promises that it will not violate the prohibition against gratuities set forth in
Section 6-204 (Gratuities) of the Mississippi Public Procurement Review Board Office of Personal Service
Contract Review Rules and Regulations.
3. CERTIFICATION OF INDEPENDENT PRICE DETERMINATION
The respondent certifies that the prices submitted in response to the solicitation HAVE/HAVE NOT (please
circle applicable word or words) been arrived at independently and without, for the purpose of restricting
competition, any consultation, communication, or agreement with any other respondent or competitor
relating to those prices, the intention to submit a quote, or the methods or factors used to calculate price.
4. PROSPECTIVE CONTRACTOR'S REPRESENTATION REGARDING CONTINGENT FEES
The prospective Contractor represents as a part of such Contractor's quote that such Contractor HAS/HAS
NOT (please circle applicable word or words) retained any person or agency on a percentage, commission,
or other contingent arrangement to secure this contract.
Company Name
Signature of Authorized Official Date
Printed Name and Title of Authorized Official
Note: Please be sure to CIRCLE THE APPLICABLE WORD OR WORDS provided above. Failure to circle the applicable
word or words and/or to sign the bid form may result in the quote being rejected as nonresponsive. Modifications or additions
to any portion of this bid document may be cause for rejection of the quote.
QR No. 2026EAP003 Page 10 of