Request for Proposals
CONTACT CENTER CRM SYSTEM
BIDS WILL BE RECEIVED UNTIL:
12:00 PM, February 3, 2026
Email a single PDF of your entire bid
With subject line of “Bid for RFP26116”
to bids@cityofws.org
**electronic submissions only**
ADVERTISEMENT FOR BIDS
Pursuant to North Carolina General Statute 143-135, sealed proposals endorsed “Contact Center CRM System,
RFP26116” will be received by City/County Purchasing as noted above. The City reserves the right to reject any
or all proposals.
Questions or inquires relative to this RFP must be e-mailed to jessicafi@cityofws.org by 5:00 PM January 23,
2026
Optional Virtual Pre-Bid Meeting for this RFP will be sent along with bid document 2:00 PM, January 15, 2026
To request full bid document please email jessicafi@cityofws.org
RFP26116
Contact Center CRM System
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