(RFP No. 25-26/13) Hosted and Managed ArcGIS Enterprise Cloud Services

Location:	California
Posted:	Jan 12, 2026
Due:	Jan 22, 2026
Agency:	Port of Oakland
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Publication URL:	To access bid details, please log in.

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Purchasing Department

530 Water Street

Oakland, CA 94607

January 12, 2026

ADDENDUM No. 1

RFP No.: 25-26/13, Hosted & Managed ArcGIS Enterprise Cloud Services

This Addendum modifies the original RFP Documents for the above-mentioned RFP.

Acknowledge receipt of this addendum in the space provided on the RFP

Acknowledgement and Signature Form (Attachment 1). Failure to do so may disqualify

your proposal.

The following questions were submitted by the deadline and are answered in this

addendum.

1. Question: Can you please share the output of the ArcGIS Online Reporter for Members,

Items, Activity, and Service Usage? (Reference: https://community.esri.com/t5/arcgis-

online-blog/arcgis-online-reporter)

Answer: No, proposers should base their responses on the requirements and scope

defined in the RFP and assume that content inventories and migration

determinations will be refined during implementation and discovery.

2. Question: 25 GB of GIS data is expected to be stored in the Enterprise Geodatabase.

Please confirm.

Answer: The RFP does not prescribe a specific data storage requirement. Proposers

should propose a scalable architecture capable of accommodating growth in data

volume, users, and use cases, including appropriate use of enterprise geodatabases

where warranted.

3. Question: Approximately 15 Experience Builder applications, 6 Dashboards, 1 Hub Site,

250 Feature layers, 4 Tile Layers, 280 Layer files, and 2 notebooks are to be migrated

from ArcGIS Online to cloud-hosted ArcGIS Enterprise. Please confirm.

Answer: The determination of which existing items are migrated, consolidated,

retained in place, or retired will be made during implementation and discovery, based

on the final enterprise architecture, governance model, and business requirements.

Proposers should describe solutions that are flexible and scalable to support evolving

needs.

4. Question: Is there any raster data (e.g., imagery, elevation data, scanned documents)

that needs to be stored or served from the cloud environment?

Answer: Yes. Proposers should describe solutions that can accommodate storage

and/or serving of raster datasets as appropriate while supporting scalability, flexibility,

and future growth.

25-26/13 – Addendum No. 1

Page 1 of 5

5. Question: Where is the GIS data currently stored - ArcGIS Online, local workstations,

network file shares? And what is the approximate size?

Answer: Please refer to Section II: Scope of Services, Item A.

6. Question: Are there any ArcGIS Pro projects (.aprx) that will need to be migrated to

cloud?

Answer: Proposers should describe a solution that supports ArcGIS Pro workflows,

allows flexibility in how ArcGIS Pro projects are managed, can accommodate

centralized project storage and governance, and is scalable to support future growth.

7. Question: Please elaborate on automation set for two Survey123 forms. Is this executed

in AGOL? If yes, will this continue to run in AGOL or needs to be migrated to ArcGIS

Enterprise?

Answer: Proposers should describe solutions that support existing workflows and can

accommodate execution in ArcGIS Online or Enterprise as business and operational

requirements are finalized.

8. Question: 8. Does the Port have a preferred cloud provider for the ArcGIS

environment?

Answer: No, the Port does not have a preferred cloud provider for the ArcGIS

environment.

9. Question: Does the Port of Oakland require deployment in a Government Cloud

environment (AWS GovCloud, Azure Government)?

Answer: No, the Port does not require deployment in a Government Cloud

environment.

10. Question: Has the Port of Oakland leveraged a cloud service provider for other cloud

initiatives within the organization? If yes, which one?

Answer: The Port utilizes a mix of cloud-based and on-premises solutions. The Port

does not have a preferred cloud provider for the ArcGIS environment associated with

this proposal.

11. Question: What are the expected Recovery Time Objective (RTO) and Recovery Point

Objective (RPO) requirements for the GIS system?

Answer: RTOs and RPOs are not stated in the RFP. Proposers may choose to include

such items for consideration during evaluation. Please refer to Appendix A-2 “Service

Level Agreement” for minimum requirements and penalties.

12. Question: Will the Port require connectivity between the cloud environment and the

on-premises network? If yes, please mention for what purpose?

Answer: Proposers should describe solutions that can accommodate integrations

with other Port systems, whether cloud-hosted or on-premises, while allowing

flexibility and scalability.

25-26/13 – Addendum No. 1

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13. Question: Utility Network is listed as an optional/future functionality. Please mention

which Utility Network will be required in the future e.g. Electric, Gas, Water etc.

Answer: Utility Network has been identified as a potential future capability. However,

specific business requirements, scope, and implementation timing have not yet been

determined. Currently, no specific Utility Network is being mandated. Any

determination regarding the need for Utility Network, utilities included, and

implementation timeline will be informed by future business requirements,

development, and stakeholder input. Proposers should describe how their proposed

architecture and approach could accommodate a future Utility Network

implementation, should it be required, without assuming it is in scope for initial

deployment.

14. Question: When does the Port expect to go live with the Utility Network?

Answer: The Utility Network has been identified as a potential future capability.

Currently, there is no timeline for implementation of the Utility Network.

15. Question: Where are all the users (Internal and external users) geographically located?

Answer: The system should be available to all global locations at the Port’s discretion.

Currently, users are typically located in California, US, Colorado, US, and New Zealand.

16. Question: How many total power users are for ArcGIS Pro that we require direct

connection to the data for editing and analysis? And what is the expected number of

concurrent users during peak periods?

Answer: All identified ArcGIS Pro users are expected to have the ability to connect

directly to the data for edting and analysis. However, the exact number of users

requiring direct access may change. Proposers should assume a solution that can

accommodate current users while supporting scalability for future growth in user

count and concurrent usage.

17. Question: What identity provider does the Port currently use (on-premises Active

Directory, Azure AD/Entra ID, or other)?

Answer: Please refer to Scope of Services, Section A.

18. Question: Is Port leveraging any third-party ETL tool (e.g., FME Flow, FME Form) that

needs to be hosted in the same cloud environment or integrated with ArcGIS

Enterprise?

Answer: No, the Port does not currently have an ETL solution, but plans to implement

one in the near future. Please refer to Section II, Item C, Subsection 4.

19. Question: What level of system uptime/availability is required (e.g., 99%, 99.5%, 99.9%)?

Answer: Please refer to Appendix A-2, Service Level Agreement.

20. Question: Section II.A states the Port is 'moving toward Security Technical

Implementation Guide (STIG) compliance'. Is full STIG compliance a requirement at the

time of Go-Live, or is this a roadmap item to be achieved during the contract term?

Answer: STIG compliance is not a requirement for Go Live, but respondents could

include it in their approach as part of future growth/functionality.

25-26/13 – Addendum No. 1

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21. Question: The RFP mentions 12 geodatabases with an approximate total size of 25 GB.

Are these currently stored as File Geodatabases in a server environment, or are they

hosted feature layers in ArcGIS Online that need to be exported and reconstructed in

the new Enterprise Geodatabase? If so, is the vendor expected to perform this

reconstruction or will the Port be responsible?

Answer: Proposers should describe their recommended approach, including

assumptions regarding roles and responsibilities, and how the solution can support

scalability, future growth, and optional functionality.

22. Question: The RFP lists “one internal ArcGIS Pro user and six external ArcGIS Pro users”.

Of these ArcPro users, how many will need to edit directly against the Enterprise

Geodatabase?

Answer: All ArcGIS Pro users are expected to have the ability to edit against the

Enterprise Geodatabases. However, the exact number of users requiring direct edting

access may change. Proposers should assume a solution that can accommodate the

current users while supporting scalability for future growth in users and editing needs.

23. Question: Does the Port require a specific ETL product? If so, can you please provide a

list of those products and if they are already cloud based or need to have their own

virtual machine accounted for in this new environment.

Answer: No, the Port does not currently have an ETL solution, but plans to implement

one in the near future. Please refer to Section II, Item C, Subsection 4.

24. Question: The RFP Services Level Agreement in Appendix A2 states the “The targeted

System quality is: a. At least 99.9% full System availability by all users during non-

maintenance periods”. Does the Port expect this to be a highly available deployment?

Answer: The Proposer shall design the solution to meet the uptime requirements

articulated in Appendix A-2.

25. Question: Does the proposed Staging environment need to mirror the Production

environment in both uptime and server size/class, storage, etc?

Answer: Proposers should describe a staging environment, that supports testing,

validation, and development workflows. While it is not strictly required to mirror the

production environment, the staging environment should provide sufficient capacity

and availability to ensure realistic testing, performance validation, and development

activities before deployment to production. Proposed solutions should allow for

flexibility, scalability, and future growth.

26. Question: Does the Port seek any particular certifications for the ArcGIS Enterprise

deployment? This would be beyond the Gold or Platinum certified Esri Partner, Cloud

hosting service certified, ArcGIS Cloud Services Specialty, and Esri State and Local

Government Specialty certs already mentioned.

Answer: No, the Port does not require any particular certifications for the ArcGIS

Enterprise deployment beyond the Gold or Platinum certified Esri Partner, Cloud

hosting service certified, ArcGIS Cloud Services Specialty, and Esri State and Local

Government Specialty certifications as stated in the RFP, Section I. Project Overview.

Respondent’s are welcome to include any additional certifications they may have in

the Proposer’s Knowledge and Experience section.

25-26/13 – Addendum No. 1

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27. Question: Under 2 Enterprise Geodatabase Design, Configuration, and Management

section, the instructions read, "The vendor shall design, configure, implement, and

manage RDBMS-based Enterprise Geodatabases (SDEs) to support the Port’s ArcGIS

Enterprise environment." Does the Port require a specific RDBMS technology (e.g., SQL

Server) or are you open to any solution that meets your functional, security, and

performance criteria?

Answer: The Port does not require a specific RDBMS technology. Proposers may

recommend any solution that meets functional, security, and performance

requirements while supporting scalability and future growth.

28. Question: What is the Port's assessment of the relative maturity and

comprehensiveness of their GIS governance model and practices in the current state?

Do you anticipate that the chosen vendor will assist in further developing their GIS

governance beyond the technical work of ensuring appropriate access controls,

designing, implementing, and supporting an enterprise geodatabase, and establishing

a scalable ArcGIS Enterprise deployment?

Answer: Development of formal GIS governance is not a primary scope of this RFP.

Proposers may describe how their solution could support or enhance GIS governance

practices in line with industry best practices.

29. Question: Are the enterprise business systems (e.g., Maximo, Oracle Property Manager,

etc.) with which the Port anticipates integrating their ArcGIS Enterprise deployed on-

premises? If not, where are they deployed?

Answer: Proposers should describe solutions that accommodate integrations with

other Port business systems, whether cloud-hosted or on-premsises, while allowing

flexibility and scalability to support future growth.

30. Question: Does the Port have an incumbent ETL software solution that they would

prefer to see as part of the ArcGIS Enterprise cloud solution? If so, what is it?

Answer: No, the Port does not currently have an ETL solution, but plans to implement

one in the near future. Please refer to Section II, Item C, Subsection 4.

There are no other questions to RFP No. 25-26/13.

25-26/13 – Addendum No. 1

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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Type	Title	Deadline	Status
RFP	(RFP No. 25-26/13) Hosted and Managed ArcGIS Enterprise Cloud Services RFP No. 25-26/13) Addendum No. 1 (Posted 01/12/2026)	01/22/2026 until 11:00 am [Pacific Time]	Current

(RFP No. 25-26/13) Hosted and Managed ArcGIS Enterprise Cloud Services

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