RFP 520-26-01 Multifunction Devices and Managed Print Services - Q&A

Location: Colorado
Posted: May 19, 2026
Due: May 27, 2026
Agency: Pikes Peak Library District
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Publication URL: To access bid details, please log in.
Proposal Due Date
Wed, 05/27/2026 - 14:00
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REQUEST FOR PROPOSAL
For
Multifunction Devices and Managed Print Services
PIKES PEAK LIBRARY DISTRICT
Colorado Springs, CO
RFP # 520-26-01
The Pikes Peak Library District (PPLD) invites qualified vendors with the qualifications as stated
herein, and are licensed in the State of Colorado, to submit a response to a Request for Proposal (RFP)
for Multifunction Devices and Managed Print Services.
Proposal deadline is 2 p.m. MST on Wednesday, May 27, 2026
5/4/2026
Multifunction Devices & Managed Print Services
RFP #520-26-01
Table of Contents
1. Scope of Work...................................................................................................................................................2
2. RFP Schedule:................................................................................................................................................... 4
3. Proposal Submission, Selection, and Contract Formation ...........................................................6
4. Vendor Qualification and Information ............................................................................................. 10
5. Pricing.................................................................................................................................................................11
6. Terms & Conditions..................................................................................................................................... 12
Addendum A- Proposal Cover Sheet............................................................................................................ 13
Addendum B – References and Pricing....................................................................................................... 15
Pikes Peak Library District
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Multifunction Devices & Managed Print Services
1. Scope of Work
RFP #520-26-01
Pikes Peak Library District (PPLD) is soliciting proposals to replace the multifunction devices
(MFDs) throughout the district. The successful vendor shall provide MFDs, associated managed
print services, and support in accordance with the requirements outlined below.
Hardware:
MFDs must have RJ45 ethernet port connections.
MFDs must accommodate International Standards Organization (ISO) sizes of
paper; Letter (ANSI A) 8.5”x11”, Legal (ANSI B) 8.5”x14”, and Ledger (ANSI C) 11”x17”.
MFDs must accommodate ISO C sizes of paper; C2, C3, C4, C5, and C6.
MFDs must be compatible with the existing TBS print release kiosks to handle
vending capability.
MFDs must have automatic document feeders.
MFDs must have hardware capable of printing and scanning.
Devices should not require an on-premises server.
The requirement is for sixty-four (64) new MFDs, consisting of nine (9) desktop units
and fifty-five (55) stand-alone units.
Software:
Drivers should not require administrator permissions for staff to install (example
V4 drivers).
Capabilities on each MFD must include eFax, printing, scan to email, SharePoint,
and USB.
eFax should include a native application on the copier, eFax confirmation pages,
and eFax over email for designated staff, and the ability to view and save reports
for the number of pages faxed and total fax transactions.
PPLD is seeking proposals from qualified vendors to provide a cloud print solution
that has an application available on all MFDs.
Agreement must include porting our fax numbers from the previous eFax vendor.
Internet only option with no on-premises servers required for eFax to function.
Initial Setup and Implementation:
Vendor must deliver and install new MFDs to the respective locations.
Connection to Today’s Business Solutions (TBS) print release kiosks to be done
when installed.
Agreement must include removal and disposal of existing equipment. A list of the
Pikes Peak Library District
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Multifunction Devices & Managed Print Services
RFP #520-26-01
current fleet will be provided. The successful proposer will agree to remove and
dispose of existing equipment. The vendor agrees to wipe the hard drives in each
device using software-based overwriting techniques according to government or
industry standards that prevent any data from being recovered or to physically
destroy each hard drive in a manner that prevents any data from being recovered.
Ongoing Support and Maintenance:
Maintenance and support contract to include toner and waste toner
cartridges/waste units; all supplies required for the device to function other than
paper.
Vendor will perform quarterly firmware upgrades and ensure functionality of all
upgrades.
Must offer support and service of any and all purchased MFDs; must offer and
support more than one brand. Selected vendor must be able to provide service and
support for multiple copier brands.
Service contract should include reprogramming copiers to add or remove agreed
upon features including eFax and payment kiosk control.
Willingness to do MFD conversions from public-facing devices to staff-facing
devices.
Pikes Peak Library District
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Multifunction Devices & Managed Print Services
RFP #520-26-01
2. RFP Schedule and Contacts:
RFP schedule:
RFP released ................................................................................................................ Monday, May 4, 2026
Deadline for final questions .............................................................................. Tuesday, May 12, 2026
Deadline to return answered questions...................................................... Tuesday, May 19, 2026
Proposals due ..............................................................................Wednesday, May 27, 2026 at 2:00pm
Demonstration............................................................................................. June 2026, to be determined
Board Review and Decision...................................................................... Wednesday, June 24, 2026
Award Notification ........................................................................ on or about Friday, June 26, 2026
Sole Point of Contact: Questions and requests for clarification must be sent via e-mail to Kim
Hoggatt, Chief Financial Officer, at khoggatt@ppld.org and Cc: Lindsay Sosa, Finance &
Procurement Generalist, lsosa@ppld.org. Please include the RFP number, title, and words
“question” and/or “clarification” in the subject line of the e-mail.
Questions and requests without this subject identification may be considered routine emails
and may not be properly addressed.
All answers to questions and requests for clarification will be posted on the PPLD website:
http://ppld.org/request-for-proposals .
Any PPLD response that is considered to be a change in terms, conditions, and specifications
of this RFP will be published as an amendment. No communications of any kind may be
considered as a change to the terms, conditions, and specifications in this RFP unless posted as
a formal addendum on the link above.
On-Site Demonstration: After the initial evaluation and scoring of written proposals, PPLD
may invite a limited number of the highest-ranked vendors (the “shortlisted vendors”) to
participate in demonstrations, interviews, and/or oral presentations. Shortlisting will be based
solely on the evaluation criteria and scoring methodology defined in this RFP. The number of
vendors invited will be determined by PPLD but will typically consist of the top-ranked
proposers whose solutions are reasonably susceptible of being selected for award.
If conducted, demonstrations will be evaluated as part of the overall procurement process.
PPLD will provide shortlisted vendors with:
Specific instructions regarding the demonstration format and required content
The evaluation criteria and scoring methodology applicable to the demonstration
phase
All shortlisted vendors will be evaluated consistently using the same criteria and scoring
approach.
PPLD reserves the right to:
Make an award without conducting demonstrations
Adjust scoring weights to incorporate the demonstration phase, as communicated to
shortlisted vendors
Request best and final offers (BAFO) following demonstrations, if deemed in the best
interest of PPLD
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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