Utility Bill Print and Mail Outsourcing

RFP NO. 25-37

Utility Bill Print and Mail Outsourcing

CITY OF KILLEEN, TEXAS

The City of Killeen will receive sealed proposals for 25-37 Utility Bill Print and Mail Outsourcing electronically through the City’s eProcurement Portal or addressed to the City of Killeen, Attn: Purchasing Division, 802 N. 2nd Street, Building E, 2nd Floor, Killeen, Texas 76541, until 2:00 pm on Thursday, August 14, 2025 . Mailed or hand delivered proposals must be sealed and plainly marked with the name and address of the proposer and “RFP NO. 25-37 Utility Bill Print and Mail Outsourcing , 2:00 pm , Thursday, August 14, 2025 ”.

Submittals received after the closing time will be returned unopened.

Vendors may register and submit proposals electronically at https://procurement.opengov.com/login .

No Pre-Proposal Meeting will be held.

Proposal Questions will be accepted on the OpenGov e-bidding site , until 2:00 pm on Thursday, August 7, 2025 . Questions will be answered in the form of an addendum and posted on the OpenGov e-bidding site . It is the proposer’s responsibility to obtain and acknowledge all addendums.

Complete information regarding this solicitation may be obtained from the City of Killeen website ( https://www.killeentexas.gov/414/Purchasing) and OpenGov E-Procurement Portal ( https://procurement.opengov.com/login) .

The City of Killeen reserves the right to reject any or all statements and waive any irregularities.

CITY OF KILLEEN, TEXAS

Sophonia Price

Director of Procurement and Contract Management

The City of Killeen offers utility services—including water, sewer, and solid waste—to a diverse customer base comprising residential, commercial, and industrial accounts. To enhance operational efficiency and improve customer service, the City is seeking proposals from qualified vendors to provide comprehensive utility bill print and mail outsourcing services.

The selected vendor will be responsible for the printing, folding, inserting, and mailing of utility bills and delinquent notices, ensuring timely and accurate delivery to customers. The City of Killeen may select one or multiple vendors to provide these services based on need and availability.