RFQ for LED Web Accessibility and ADA Compliance Services

Location:	Louisiana
Posted:	Dec 23, 2025
Due:	Jan 18, 2026
Agency:	State Government of Louisiana
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Solicitation No:	251008-01
Publication URL:	To access bid details, please log in.

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REQUEST FOR QUALIFICATIONS

for

LED Web Accessibility and ADA Compliance Services

Statement of Qualifications Due Date/Time: Sunday, January 18, 2026

State of Louisiana

Louisiana Economic Development

RFQ Issue Date: Tuesday, December 23, 2025

Page 1 of 37

Table of Contents

PART 1: ADMINISTRATIVE AND GENERAL INFORMATION ..................................................................... 5

Purpose ......................................................................................................................................... 5

Background ................................................................................................................................... 5

Goals and Objectives..................................................................................................................... 5

Term of Contract ........................................................................................................................... 6

Definitions ..................................................................................................................................... 6

Schedule of Events ........................................................................................................................ 6

Statement of Qualification Submittal ........................................................................................... 7

Statement of Qualification for Proposer ...................................................................................... 8

1.8.1 Mandatory Qualifications: .................................................................................................... 8

1.8.2 Desirable Qualifications: ....................................................................................................... 8

Statement of Qualification Response Format............................................................................... 9

1.9.1 Cover Letter........................................................................................................................... 9

1.9.2 Table of Contents .................................................................................................................. 9

1.9.3 Executive Summary............................................................................................................... 9

1.9.4 Company Background and Experience ................................................................................. 9

1.9.5 Approach and Methodology ............................................................................................... 10

1.9.6 Proposed Staff Qualifications.............................................................................................. 10

1.9.7 Cost Statement of Qualification.......................................................................................... 11

1.9.8 Certification Statement....................................................................................................... 11

1.9.9 Outsourcing of Key Internal Controls:................................................................................. 11

Signed Submission of Statements of Qualification ..................................................................... 11

Technical and Cost Statement of Qualification Submittal .......................................................... 11

Legibility/Clarity .......................................................................................................................... 11

Confidential Information, Trade Secrets, and Proprietary Information ..................................... 12

Statement of Qualification Clarifications Prior to Submittal ...................................................... 13

1.14.1 Pre-Statement of Qualifications Conference ...................................................................... 13

1.14.2 Proposer Inquiries ............................................................................................................... 13

1.14.3 Blackout Period ................................................................................................................... 14

Error and Omissions in Statement of Qualification .................................................................... 14

Changes, Addenda, Withdrawals ................................................................................................ 15

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Withdrawal of Statement of Qualification.................................................................................. 15

Waiver of Administrative Informalities....................................................................................... 15

Statement of Qualification Rejection/RFQ Cancellation ............................................................ 15

Ownership of Statement of Qualification ................................................................................... 15

Cost of Offer Preparation............................................................................................................ 15

Taxes ........................................................................................................................................... 15

Determination of Responsibility ................................................................................................. 16

Use of Subcontractors................................................................................................................. 16

Written or Oral Discussions/Presentations ................................................................................ 17

Acceptance of Statement of Qualification Content.................................................................... 17

Evaluation and Selection............................................................................................................. 17

Best and Final Offers (BAFO)....................................................................................................... 17

Contract Award and Execution ................................................................................................... 18

Notice of Intent to Award ........................................................................................................... 18

Right to Prohibit Award............................................................................................................... 18

Insurance Requirements for Contractors ................................................................................... 19

1.32.1 Contractor's Insurance ........................................................................................................ 19

1.32.2 Minimum Scope and Limits of Insurance............................................................................ 19

1.32.3 Deductibles and Self-Insured Retentions............................................................................ 20

1.32.4 Other Insurance Provisions ................................................................................................. 20

1.32.5 Acceptability of Insurers ..................................................................................................... 21

1.32.6 Verification of Coverage...................................................................................................... 21

1.32.7 Subcontractors .................................................................................................................... 22

1.32.8 Workers Compensation Indemnity ..................................................................................... 22

Duty To Defend ........................................................................................................................... 22

Liability and Indemnification....................................................................................................... 23

1.34.1 Contractor Liability.............................................................................................................. 23

1.34.2 Force Majeure ..................................................................................................................... 23

1.34.3 Indemnification ................................................................................................................... 23

1.34.4 Intellectual Property Indemnification ................................................................................. 23

1.34.5 Limitations of Liability ......................................................................................................... 24

1.34.6 Other Remedies .................................................................................................................. 24

Payment ...................................................................................................................................... 24

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1.35.1 Electronic Vendor Payment Solutions................................................................................. 25

Termination................................................................................................................................. 25

1.36.1 Termination of the Contract for Cause ............................................................................... 25

1.36.2 Termination of the Contract for Convenience .................................................................... 25

1.36.3 Termination for Non-Appropriation of Funds..................................................................... 25

Assignment.................................................................................................................................. 26

Right to Audit .............................................................................................................................. 26

Civil Rights Compliance ............................................................................................................... 26

Record Ownership....................................................................................................................... 26

Entire Agreement/ Order of Precedence.................................................................................... 27

Contract Modifications ............................................................................................................... 27

Substitution of Personnel ........................................................................................................... 27

Governing Law ............................................................................................................................ 27

Claims or Controversies .............................................................................................................. 27

Code of Ethics.............................................................................................................................. 27

Corporate Requirements ............................................................................................................ 28

Prohibition of Discriminatory Boycotts of Israel......................................................................... 28

Prohibition of Companies that Discriminate Against Firearm and Ammunition Industries ....... 28

Security ....................................................................................................................................... 28

1.50.1 Cybersecurity Training ........................................................................................................ 29

PART 2: SCOPE OF WORK/SERVICES..................................................................................................... 30

Assessment of LED Web Properties ............................................................................................ 30

Proposed Web Property Compliance Remediation Plan and Implementation .......................... 30

Development and Ongoing Maintenance................................................................................... 31

Project Requirements ................................................................................................................. 32

PART 3: EVALUATION ........................................................................................................................... 32

PART 4: PERFORMANCE STANDARDS................................................................................................... 33

Performance Requirements........................................................................................................ 33

Performance Measurement/Evaluation/Monitoring Plan ......................................................... 33

ATTACHMENT I: CERTIFICATION STATEMENT ............................................................................................ 35

ATTACHMENT II: ELECTRONIC VENDOR PAYMENT SOLUTION................................................................... 37

EXHIBIT A: WEB ACCESSIBILITY MAP .......................................................................................................... 38

EXHIBIT B: POLICY AND PROCEDURE MEMORANDUM (PPM) 74............................................................... 53

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REQUEST FOR QUALIFICATION

FOR

LED Web Accessibility and ADA Compliance Services

PART 1: ADMINISTRATIVE AND GENERAL INFORMATION

Purpose

The purpose of this engagement is to assess the agency’s current level of web accessibility across all

existing web properties and to provide expert guidance, remediation support, and potential training to

LED’s Web Accessibility Team to ensure all digital content and systems meet WCAG 2.2 Level AA

standards. Additionally, the engagement will include the development and transition of sustainable

processes that enable the agency to maintain ongoing accessibility compliance beyond April 24, 2026 -

the required deadline for full digital accessibility.

LED intends to award to a single proposer, but reserves the right to issue multiple awards as a result of

this request for qualification if, at LED’s sole discretion, it is determined to meet the best interests of

LED.

Background

Louisiana Economic Development (LED) seeks professional support from a qualified contractor to assist in

achieving full compliance with PPM 74 – Web Accessibility Compliance Policy and the U.S. Department of

Justice (DOJ) Final Rule on Accessibility of Web Information and Services of State and Local Government

Entities (Title II of the ADA). A Proposer must be capable (through its own staff or through specified

arrangements with third party Contractors) to perform all services requested in order to be considered.

The contractor will provide technical implementation and advisory services to ensure LED meets

accessibility deadlines outlined in the Web Accessibility Roadmap, as issued by the Office of Technology

Services (OTS) and the Office of the State Americans with Disabilities Act Coordinator (OSADAC).

The amount allocated to the Contractor will be determined during contract negotiations, and the contract

will reflect a maximum amount payable under the contract. However, all payments will be based on actual

work performed and in accordance with the processes for approval.

Goals and Objectives

The goals and objectives of this engagement are for the contractor to carry out the key deliverables

outlined in the Web Accessibility Roadmap, attached as Exhibit A and incorporated hereto. This includes

conducting a comprehensive accessibility audit of all major agency web properties and developing a

detailed action plan to achieve full compliance. The contractor will be expected to identify, prioritize, and

remediate accessibility issues, establish a web accessibility compliance policy, and develop a sustainable

Page 5 of 37

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Bid Number	Description	Date Issued	Bid Open Date/Time
251008-01	RFQ for LED Web Accessibility and ADA Compliance Services Original: 251008-01	12/23/2025	01/18/2026 11:59:00 PM CT

Department	+ State - Department of Economic Development
Section	Purchasing
Dept Code	251008
Contact	April Scott
Address	PO Box 94185 Baton Rouge, LA 70804-9185
Phone	225-342-5521
Fax	225-342-5926
Email	april.scott@la.gov

RFQ for LED Web Accessibility and ADA Compliance Services

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