12525N0002-Connected Communities NA

Location: New York
Posted: Apr 17, 2025
Due: May 22, 2025
Agency: City of New York
Type of Government: State & Local
Category:
  • A - Research and development
Solicitation No: 12525N0002
Publication URL: To access bid details, please log in.
Program: Senior Services
Industry: Human/Client Service
EPIN: 12525N0002
Procurement Name: 12525N0002-Connected Communities NA
Agency: DEPARTMENT FOR THE AGING
RFx Status: Released
Procurement Method: Negotiated Acquisition
Release Date: 4/17/2025 12:00:00 AM
Due Date: 5/22/2025 2:00:00 PM
Main Commodity: Senior Services

Show / Hide : Summary Summary
EPIN
12525N0002
Release Date
4/17/2025 12:00:00 AM (Your Local Time)
Estimated Number of Contracts
1.00
Estimated Procurement Value
3,854,031.00
Agency
DEPARTMENT FOR THE AGING
Agency Contact First Name
Mary
Agency Contact Last Name
Tracy
Agency Contact Email
rfp@aging.nyc.gov
Concept Report
RFx Title
12525N0002-Connected Communities NA
RFx Status
Released
Show / Hide : Description Description
Purpose of the Solicitation

The NYC Department for the Aging (NYC Aging) in partnership with the NYC Office of Technology and Innovation (NYC OTI) is seeking to contract with one provider to offer one-on-one technical support and develop digital literacy training programs designed for older adults across New York City that enhances their digital skills in various areas including utilizing online resources for technology classes and social interaction, using government benefit websites and mobile applications, recognizing and avoiding online scams, and accessing relevant support programs. The awarded provider would also be responsible for facilitating the availability of necessary software and technology, conducting technology needs assessments, and conducting community outreach to encourage older adults to take advantage of this program.


It is anticipated that one citywide contract will come out of this competitive Negotiated Acquisition (NA) solicitation.

Only providers previously selected by NYC Aging and other qualified vendors that have expressed interest and are approved by the agency are eligible to apply to this solicitation. Responding providers should examine all NA solicitation documents for details about required elements of the program prior to submitting a proposal response to this solicitation.

Proposed Term of the Contract

It is anticipated that the term of the contract awarded from this solicitation will be for three (3) years, starting October 1, 2025 through September 30, 2028.

Use of PASSPort

PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming solicitation, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this solicitation. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk.

To respond to this solicitation and all other Human/Client Service RFx, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.


Purpose of the Solicitation

The NYC Department for the Aging (NYC Aging) in partnership with the NYC Office of Technology and Innovation (NYC OTI) is seeking to contract with one provider to offer one-on-one technical support and develop digital literacy training programs designed for older adults across New York City that enhances their digital skills in various areas including utilizing online resources for technology classes and social interaction, using government benefit websites and mobile applications, recognizing and avoiding online scams, and accessing relevant support programs. The awarded provider would also be responsible for facilitating the availability of necessary software and technology, conducting technology needs assessments, and conducting community outreach to encourage older adults to take advantage of this program.


It is anticipated that one citywide contract will come out of this competitive Negotiated Acquisition (NA) solicitation.

Only providers previously selected by NYC Aging and other qualified vendors that have expressed interest and are approved by the agency are eligible to apply to this solicitation. Responding providers should examine all NA solicitation documents for details about required elements of the program prior to submitting a proposal response to this solicitation.

Proposed Term of the Contract

It is anticipated that the term of the contract awarded from this solicitation will be for three (3) years, starting October 1, 2025 through September 30, 2028.

Use of PASSPort

PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming solicitation, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this solicitation. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk.

To respond to this solicitation and all other Human/Client Service RFx, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.

Show / Hide : Key Dates Key Dates
Anticipated Contract Start Date (M/d/yyyy)
10/1/2025
Anticipated Contract End Date (M/d/yyyy)
9/30/2028
Release Date (M/d/yyyy)
4/17/2025
Due Date (M/d/yyyy)
5/22/2025
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
Show / Hide : Documents Documents
Show / Hide : Pre-response/Pre-bid conferences Pre-response/Pre-bid conferences
Mandatory Description Date/Time (Your Local Time) City Address Complement Address Line 1 Zip Code
No Registration is required in order to attend. Copy the link address and paste it into your web browser to register. 4/24/2025 11:00:00 AM New York https://us02web.zoom.us/meeting/register/csPZxsaESQCnjey1Zi5NFQ 10007
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City of New York

Bid Due: 6/30/2029

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