ANNUAL CONTRACT FOR INSTALLATION AND MAINTENANCE FOR A VISITOR MANAGEMENT SYSTEM
| Location: | Federal |
|---|---|
| Posted: | Sep 15, 2025 |
| Due: | Oct 6, 2025 |
| Agency: | San Antonio Water System |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 25-25114 |
| Publication URL: | To access bid details, please log in. |
Bid Information
| Type | Request for Proposal |
| Status | Issued |
| Number | 25-25114 (ANNUAL CONTRACT FOR INSTALLATION AND MAINTENANCE FOR A VISITOR MANAGEMENT SYSTEM) |
| Issue Date & Time | 9/15/2025 10:30:01 AM (CT) |
| Close Date & Time | 10/6/2025 03:00:00 PM (CT) |
| Question Cut Off Date | 9/24/2025 02:00:00 PM (CT) |
| Notes |
INSTRUCTIONS TO RESPONDENTS
Bids are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Bids must be received Electronically or by Sealed Bid in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Bids that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the bid number, bid name, closing date, and company name clearly marked on the outside of the envelope. Sealed Bids should be mailed or hand delivered to the following address:
San Antonio Water System
Purchasing Department
2800 US Highway 281 North,
Administration Bldg, 5th Floor
San Antonio, TX 78212
Electronic Bids can not be accepted after the specified date/ time. Sealed Bids received late will be returned; they will not be opened nor considered in the evaluation of the bid. The undersigned agrees, if the bid is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this bid will be 90 calendar days after the bid opening date.
SCOPE: The San Antonio Water System is soliciting for vendors to submit a complete detailed proposal to include installation, configuration, training of corporate administrative personnel and maintenance plan for a Visitor Management System (VMS) solution. The VMS should include all of the requested core functionalities listed within the attached request for proposal document attached.
Visitor solution can be cloud-based or on premises. If cloud-based visitor solution is proposed, vendor must complete a Cloud Vendor Technology Assessment Questionnaire (VTAQ). Respondent is required to download from the “Attachments Tab” in IonWave, complete and upload to the “Response Attachment” tab.
We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.
For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net.
The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819.
To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
|
| Name | Erika Gonzales |
| Address |
2800 US Highway 281 North
San Antonio, TX 78212 USA |
| Phone | (210) 233-3412 |
| Fax | |
| Erika.Gonzales@saws.org |
Bid Documents
Bid Attachments
| File Name | Description | File Size | ||
|
||||
| RFP 25-25114 Final Annual Contract for Visitor Management System.pdf (please login to view this document) | RFP 25-25114 Final Annual Contract for Visitor Management System | 344 KB | 326970 | 6934424 |
| RFP 25-25114 General Requirements and Scope.pdf (please login to view this document) | RFP 25-25114 General Requirements and Scope | 244 KB | 326970 | 6934381 |
| Terms_and_Conditions_062220 (1).pdf (please login to view this document) | Terms_and_Conditions | 114 KB | 326970 | 6934379 |
| RFP Respondent Questionnaire 091420.docx (please login to view this document) | Respondent Questionnaire | 47 KB | 326970 | 3517985 |
| Security Procedures 032125.pdf (please login to view this document) | Security Procedures | 136 KB | 326970 | 6566867 |
| Standard Insurance Specifications 032125.pdf (please login to view this document) | Standard Insurance Requirements | 260 KB | 326970 | 6566868 |
| Cloud Vendor Technology Assessment Quest 092220.xlsx (please login to view this document) | The Cloud Vendor Technology Assessment Quest (VTAC) must be completed for all cloud based softwares. | 809 KB | 326970 | 5792266 |
|
Purchasing Policies on Equal Employment Opportunity and SBOP March 2024.docx
|
Purchasing Policies on Equal Employment Opportunity and SBOP | 30 KB | 326970 | 5888204 |
|
Good Faith Effort Plan SBOP Policy March 2024.docx
|
Good Faith Effort Plan SBOP Policy | 39 KB | 326970 | 5888207 |
| Form_CIQ_(for_vendor_doing_business_with_local_governmental_entity) (2).pdf (please login to view this document) | Form CIQ | 21 KB | 326970 | 3341310 |
| Consent_Decree_Notice_Provision_043020 (1).pdf (please login to view this document) | Consent Degree Notice Provision | 18 KB | 326970 | 3341316 |
| Sample Services Agreement 052925.docx (please login to view this document) | Sample Services Agreement | 58 KB | 326970 | 6725279 |
| Sample_Software_as_a_Service_Agreement 032125.docx (please login to view this document) | Sample Software as a Service Agreement | 100 KB | 326970 | 6566870 |
| No_Bid_Sheet (5).docx (please login to view this document) | No Bid Sheet | 12 KB | 326970 | 3341304 |
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