Information Technology Service Management Solutions
| Location: | Alberta |
|---|---|
| Posted: | Jan 9, 2025 |
| Due: | Jan 29, 2025 |
| Agency: | Government of Alberta |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | AB-2025-00173 |
| Publication URL: | To access bid details, please log in. |
Informational request
Open
Red Deer Polytechnic
The current Service and Asset Management tool is nearing its end-of-life, making it essential to maintain a sustainable and high-quality level of service for users. While the preferred solution is a SaaS (Software as a Service) model, on-premise options will also be considered.
The outcome of the RFI is to obtain information to support the development of a proposal for a new solution to present to the RDP Executive team, with the expectation that implementing the IT Service Management Solutions would provide efficiencies in IT Services and Asset Management. The information received will assist RDP in defining its requirements. RDP has not yet defined any implementation timelines for the IT Service Management Solutions.
APC Reference #
AB-2025-00173
Category
Services
Posting Date • Time
Jan 9, 2025 • 1:07 pm (MT)
Closing Date • Time
Jan 29, 2025 • 2:00:00 pm (MT)
Region(s) of Delivery
Alberta, Red Deer
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See also
...operations management, including deployment oversight, incident response, and service level management; ii...; ii. ...
Government of Alberta
Bid Due: 6/17/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.