Virtual Queuing and Appointment Scheduling Platform at TSTC

Location:	Texas
Posted:	Jul 2, 2025
Due:	Jul 18, 2025
Agency:	State Government of Texas
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Solicitation No:	297
Publication URL:	To access bid details, please log in.

Solicitation ID:

297

Status:

Posted

Contact Name:

Catherine Lopez

Contact Number:

(254) 867-3734

Contact Email:

solicitations@tstc.edu

Response Due Date:

7/18/2025

Response Due Time:

2:00 PM

Agency/Texas SmartBuy Member Number:

719

Posting Requirement:

14+ Days for Entire Solicitation Package

Solicitation Posting Date:

7/2/2025

Last Modified:

7/2/2025 5:23 pm

Class/Item Code:

20811-*Application Software, (Not Otherwise Classified), Microcomputer;
20880-*Software, Microcomputer (Not Otherwise Classified);
92005-*Application, Infrastructure, Hosting, Data Hosting and Cloud Computing Services, Vendor Hosted and Internally Hosted;
92040-*Programming Services, Computer (Including Mobile Device Applications);
92045-*Software Maintenance and Support Services and Updates and Data Hosting Services;

Solicitation Description:

Texas State Technical College (TSTC), a multi-campus technical institution and state agency, seeks to implement a scalable, cloud-based virtual queuing and appointment scheduling platform to improve student services and engagement. The goal is to enhance the efficiency, accessibility, and transparency of student-facing operations across various departments (e.g., Enrollment, Financial Aid, Advising, Testing Centers) by replacing or augmenting traditional walk-in and static scheduling processes with a dynamic, mobile-accessible solution.
The platform must integrate with Element451, the institution’s CRM system, to facilitate seamless synchronization of user data, service interactions, and student communications.

Virtual Queuing and Appointment Scheduling Platform at TSTC

See also