Development of a Contact Centre Organizational Model Strategy

Location: Federal
Posted: Aug 22, 2025
Due: Sep 16, 2025
Agency: Government of Canada
Type of Government: State & Local
Category:
  • A - Research and development
Solicitation No: T8080-250149
Publication URL: To access bid details, please log in.

Description

Transport Canada (TC) has a requirement for the development of a contact centre organizational model strategy.

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Contract duration

The estimated contract period will be 7 month(s), with a proposed start date of 2025/10/01.

Trade agreements
  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization Agreement on Government Procurement (WTO GPA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Panama Free Trade Agreement
  • Canada-Honduras Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
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See also

...Services; Data Architecture and Data Science Services; Organizational Change Management Services... Services; System ...

Government of Canada

Bid Due: 3/31/2028

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