Provide culturally and linguistically support for Readability and Usability

Location: Massachusetts
Posted: Apr 2, 2026
Due: May 1, 2026
Agency: Commonwealth of Massachusetts
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: BD-25-1175-1175C-1175L-127564
Publication URL: To access bid details, please log in.
Header Information
Bid Number:
BD-25-1175-1175C-1175L-127564
Description:
Provide culturally and linguistically support for Readability and Usability
Bid Opening Date:
05/01/2026 12:00:00 PM
Purchaser:
Kathy Hogan
Organization:
Commonwealth Health Insurance Connector Authority
Department:
1175CONVD - Default Data Conversion Department
Location:
1175L - Default Data Conversion Location

Fiscal Year:
25
Type Code: Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
05/01/2026

Available Date
:
04/02/2026 02:14:18 PM
Info Contact:
Contact Kathy Hogan at (617) 933-3057
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Ship-to Address:
Commonwealth Health Insurance Connector Authority
100 City Hall Plaza
Boston, MA 02108
US
Email: kathy.hogan@state.ma.us
Phone: (617) 933-3057
FAX: (617) 933-3070
Website: http://www/mahealthconnector.org
Bill-to Address:
Commonwealth Health Insurance Connector Authority
100 City Hall Plaza
Boston, MA 02108
US
Email: kathy.hogan@state.ma.us
Phone: (617) 933-3057
FAX: (617) 933-3070
Website: http://www/mahealthconnector.org
Print Format:
Bid Print

File Attachments:
Translation and Readability RFR.docx
RFR Attachment 1 - Form of MSA Readability and Translation.docx
MSA Attachment 1 - Order of Precedence~3.docx
MSA Attachment 16 - IPAWE~2.docx
MSA Exhibit K - Remote Work Requirements~1.docx
RFR Attachment 2 - Technical Standards~2.docx
RFR Attachment 3 - Data Management and Confidentiality Agreement 1.docx
RFR Attachment 4 - Requirements.xlsx
RFR Attachment 5 - Reports~2.docx
RFR Attachment 6 - Health Connector Modified Terms and Conditions~2.docx
RFR Attachment 7 - Mandatory Forms and Certifications~2.docx
RFR Attachment 8 - Cost Response.xlsx
RFR Attachment 9 - Defined Terms~2.docx
RFR Attachment 10 - Languages.docx
RFR Attachment 12 - Electronic Payment via ACH~1.pdf
RFR Attachment 13 - Business Reference Form~2.docx
RFR Exhibit A - Current State of Operations~2.docx
RFR Exhibit B - Reference Materials.xlsx
RFR Exhibit C - Key Performance Indicators and Service Level Agreements~2.xlsx
RFR Exhibit E - Accessibility~2.docx
RFR Exhibit F - Contract Management Portal~2.docx
RFR Exhibit G - Calendar of Business Events~2.xlsx
RFR Exhibit I - Current Process Flow.docx
ATTACHMENT AND EXHIBIT CROSSWALK BETWEEN RFR AND MSA.docx

Form Attachments:
Required Quote Attachments
Item Information

Item # 1:

(

84-13

-
16

)



Provide culturally and linguistically support for readability and usability

U N S P S C Code:
84-13-16
Life and health and accident insurance

Qty Unit Cost UOM Total Discount Amt. Total Cost

0.1




EA - Each








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Bid Due: 6/25/2026

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