Request for Proposal – Collection Agency Services

Request for Proposal – Collection Agency Services

The City of Pleasanton (City) is requesting proposals from qualified firms and agencies to provide collection services for the City’s delinquent customer accounts. The City desires to enter into an agreement for professional services with a qualified firm or agency who can demonstrate competency and experience in providing collection services. The agreement will be for a period of three years with an option to renew for an additional two years. The City seeks an experienced and effective contractor that minimizes City costs, maximizes the use of available technology, provides excellent client service, and performs thorough and complete collections.