Refugee Social Integration Services - *Updated 3.13.2026*

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL NO. 2026-SSA-WBA-RSIS

for

Refugee Social Integration Services

For complete information regarding this project, see Request for Proposal (RFP) posted at Alameda County Current Contracting Opportunities [ https://gsa.acgov.org/do-business-with-us/contracting-opportunities/ ] or contact the County representative listed below. Thank you for your interest! Contact Person: Najia Osmani Phone Number: (510) 267-9439 Email Address: NOsmani@acgov.org Alameda County Social Services Agency (ACSSA) — Finance Department / Contracts Office

RESPONSE DUE

by

2:00 p.m.

on

Thursday, March 26, 2026

By Mail:

Alameda County Social Services Agency / Contracts Office

RFP No. 2026-SSA-WBA-RSIS (Refugee Social Integration Services)

Attention: Najia Osmani

2000 San Pablo Avenue, 4th Floor, Suite 451B

Oakland, CA 94612

or

Schedule an appointment to drop off your submission

Alameda County is committed to reducing environmental impacts across our entire supply chain. Please print only what you need, print double-sided, and use recycled-content paper if printing this document.

CALENDAR OF EVENTS

REQUEST FOR PROPOSAL NO. 2026-SSA-WBA-RSIS

Refugee Social Integration Services

EVENT	DATE/LOCATION
Request Issued	Thursday, February 19, 2026
Bidders Conference No. 1	Wednesday, February 25, 2026 at 2:00 p.m. Microsoft Teams Meeting (online) Need help? Join the Meeting Now Meeting ID: 273 948 731 528 39 Passcode: CA64SU2q Dial in by phone +1 415-915-3950,,741751221# USA (San Francisco) (888) 715-8170,,741751221# USA (Toll-free) Phone conference ID: 741 751 221#
Bidders Conference No. 2	Thursday, February 26, 2026 at 2:00 p.m. Microsoft Teams Meeting (online) Need help? Join the Meeting Now Meeting ID: 234 688 387 322 62 Passcode: WD6rE7Tq Dial in by phone +1 415-915-3950,,89506052# USA (San Francisco) (888) 715-8170,,89506052# USA (Toll-free) Phone conference ID: 895 060 52#
Written Questions Due via email: NOsmani@acgov.org	Friday, February 27, 2026 by 5:00 p.m.
List of Attendees Issued	Friday, March 13, 2026
Questions & Answers Issued	Friday, March 13, 2026
Addendum Issued [only if necessary to amend RFP]	Friday, March 13, 2026
Response Due 2000 San Pablo Avenue, 4th Floor, Suite 451B, Oakland, CA 94612	Thursday, March 26, 2026 by 2:00 p.m.
Evaluation Period	Thursday, March 26, 2026 – Friday, April 10, 2026
Notice of Intent to Award Issued	Friday, April 24, 2026
Board Consideration Award Date	July 2026
Contract Start Date	Monday, August 10, 2026

NOTE: All dates are tentative and subject to change.

COUNTY OF ALAMEDA

REQUEST FOR PROPOSAL NO. 2026-SSA-WBA-RSIS

SPECIFICATIONS, TERMS, AND CONDITIONS

for

REFUGEE SOCIAL INTEGRATION SERVICES

TABLE OF CONTENTS

Page

ATTACHMENTS

EXHIBIT A Bid Response Packet

CONTRACT EXHIBITS (informational only), including:

EXHIBIT F

EXHIBIT F-1 Certification For Contracts, Grants, Loans, And Cooperative Agreements

Certification Regarding Lobbying (Appendix A, 44 C.F.R. Part 18)

I.
STATEMENT OF WORK

A. INTENT

It is the intent of these specifications, terms, and conditions to describe Refugee Social Integration Services being requested by the Alameda County Social Services Agency (ACSSA).

The County intends to award a three (3) year contract, with the option to renew for two (2) additional years, to the Bidder selected as the most responsible Bidder whose response conforms to the Request for Proposal (RFP) and meets the County’s requirements. Specific requirements of Refugee Social Integration Services related to this RFP are included in the appropriate sections.

B. SCOPE

Prospective vendors must demonstrate they have the expertise, experience, and qualifications to provide Social Integration (SI) or social adjustment services specifically to limited or non-English proficient refugee program participants.

SI is the multi-dimensional process by which newcomers or individuals from minority populations are incorporated into the social, economic, and cultural structure of the host society. SI services are defined as services designed for adults experiencing adjustment difficulties of a psychological, intellectual, social, or physical nature. Activities are directed at assisting refugees to understand how to utilize and develop daily living and problem-solving skills. SI services may be provided on an individual basis or through workshops. ACSSA is interested in contracting with a vendor to provide SI services to the following groups of refugees who reside within the County of Alameda:

1. Refugees, Asylees, and Special Immigrant Visa recipients ages 18 to 59 who are not enrolled in other Refugee Social Services programs;

2. Older refugees ages 60 and older.

All service sites must be physically located within the County of Alameda.

The selected Contractor will be responsible for the following services:

1. Provide culturally and linguistically appropriate case management services and activities to refugee clients who may be experiencing difficulties and challenges pertaining to understanding or adapting to their new living environment.

2. Help refugees learn how to navigate through new western systems and build life skills essential to functioning well in the different realms of life. SI workers provide translation, interpretation, escort services, and advocacy for clients attending appointments where navigational or language barriers are anticipated.

C. BACKGROUND

SI services are available to all refugees 18 years of age and older and are provided through various federal, state, and county programs. The Federal Refugee Program was established by the Refugee Act of 1980 and amended in 1987. Under the Refugee Act, refugee funds provided to states and counties impacted by refugee resettlement are used to supply cash, medical benefits, employment, and social services in order to assist individuals with refugee and asylum status in achieving self-sufficiency. Refugee Programs are administrated by the Office of Refugee Resettlement of the Administration of Children and Families/Health and Human Services on the federal level; the California Department of Social Services Refugee Program Bureau on the state level; and ACSSA on the county level.

D. BIDDER MINIMUM QUALIFICATIONS

1. Bidder must be regularly and continuously engaged in the business of providing SI or social adjustment services to a diverse refugee population, and to limited non-English speaking refugees for at least three (3) years. Experience must be demonstrated by the references provided by Bidder. Funding for this contracting opportunity is not intended to support the infrastructure development and start-up of new organizations.

2. All key personnel assigned to the project must be regularly and continuously engaged in the business of providing SI or social adjustment services to a diverse refugee population, and to limited non-English speaking refugees for at least three (3) years.

3. Bidder must be an Ethnic Community Based Organization (ECBO) with an active Board membership consisting of 51% or more of actively participating Refugees, or a non-ECBO fiscal sponsor applying as the prime bidder with an ECBO as their subcontractor(s). Bidder must submit a Board member profile that highlights any background information that supports the ECBO’s compliance with Federal and State requirements as an organization. This includes, but is not limited to, all the Board member names, the position they hold on the Board, number of years served, and any background information about the Board members that would support that the Bidder’s board has a 51% or more membership of actively participating refugees or former refugees. Refer to the California Department of Social Services website for information regarding ECBO(s) at: https://www.cdss.ca.gov/inforesources/refugees/stakeholders/ecbos

4. Bidder must possess all permits, licenses and professional credentials necessary to supply product and perform services as specified under this RFP. Unless noted otherwise in the RFP, for example the item(s) stated above, including any Addendum, Bidder is not required to submit copies or verification of the permits, licenses and credentials; however, Bidder must provide such proof if requested by County.

E. SPECIFIC REQUIREMENTS

Maintain a well-defined SI service program with specific goals and objectives that includes activities to successfully serve a linguistically diverse refugee populations that include:

1. Documentation and verification of all participant activities that:

a. Are securely stored.

b. Provide confidentiality.

2. Access to a facility that:

a. Is in compliance with all applicable building and fire codes.

b. Is large enough to comfortably house the required activities and estimated number of SI participants.

c. Has a floor plan that supports the required activities stated in this RFP.

d. Is located within the boundaries of the County of Alameda.

e. Is centrally located and accessible by public transportation.

3. An annual budget that:

a. Thoroughly supports the proposed program design and staffing pattern.

b. Has line items that are reasonable and allocated appropriately.

c. Includes leveraged funding and other resources.

4. Staff that has:

a. A demonstrated track record of providing successful SI services to limited English speaking refugees.

b. Experience and expertise in working with diverse refugee populations.

c. The linguistic capacity necessary to serve a linguistically diverse population.

d. The qualifications and experience necessary to successfully achieve the required program objectives.

e. The ability to collect required data and submit accurate, timely reports to the County.

5. Meeting or exceeding the Federal and State's Office of Refugee Resettlement objectives by providing SI services that:

a. Are oriented toward achieving self-sufficiency for refugees and their families.

b. Are designed to assist refugees with attaining self-sufficiency and less dependency on public assistance .

c. Help newly arrived refugees resettle in the United States (U.S.) by providing linguistic and cultural competency services.

d. Assist refugees in understanding basic daily living systems that are common to the U.S.

e. Teach refugees how to use and interact with basic daily systems and how to resolve any system issues.

f. Are presented in a manner that is linguistically and culturally appropriate for all refugees.

g. Provide refugee women with the same participation opportunities as refugee men.

h. Assist employed refugees in need of services to achieve and maintain self­sufficiency.

F. DELIVERABLES / REPORTS

Activities for both senior refugees (60 years of age and older) and non-senior refugees (between 18 to 59 years of age) include, but are not limited to, the following:

1. Orientation - information, education, and activities to help refugees adjust to new social and cultural systems they will encounter as part of their new life in the U.S.

2. Access to Naturalization Services - accessible service and/or training activities to help refugees acquire and become U. S. citizens such as:

a. English language training and civics instruction to prepare refugees for citizenship.

b. Application assistance for legal permanent resident and citizenship status.

c. Assistance to disabled refugees in obtaining disability waivers from English and civics requirements for naturalization.

d. Providing an interpreter service for the citizenship interview.

3. Welfare and cash aid assistance - information and orientation designed to improve understanding of cash, medical, social, employment, and employment-related training programs available to meet the refugee's needs as well as information on their rights and responsibilities in using those programs.

4. Management of personal finances - basic discernment between official and junk mail, organization of household bills as well as basic budgeting with regards monthly bills, banking, understanding taxes and the importance of filing annual tax returns, interest, contract purchases, and identity protection etc.

5. Housing - landlord/tenant responsibilities, leases, rental agreements, utilities deposits, appliance usage, safety, maintenance, shelter referral assistance and local housing standards.

6. Health - mental health and health services needs and the programs available to address those needs, program requirements and methods of accessing such programs.

7. Education - organizations and content of educational programs, their operation and availability and the rights and responsibilities of administrators, teachers, parents and students in those programs.

8. Human Relations - differences in standards of courtesy and behavior in work, family, neighborhood and social situations between American and refugee cultures. Areas to address may include appropriate interaction with employer and co-workers, how to avoid and/or deal with neighborhood conflicts, family conflicts, and parent/child conflicts, generational conflicts, etc.

9. Accessing Area Agency on Aging (AAA) Services - Connecting older refugees to ACSSA’s AAA department where they can access services that include but are not limited to Adult Day Care, Family Caregiver Support programs, Food and Nutrition programs, Senior Information and Assistance, Long Term Care Ombudsman Services, and Senior Center Services.

10. Counseling Services - providing information and guidance on how to access counseling services for a variety of needs that include, but are not limited to:

a. Conflicts within the immediate and/or extended family due to differences in social/cultural value systems.

b. Violence against refugees.

c. Housing problems (landlord/tenant, need for rental deposits, etc.)

d. Domestic Violence related issues.

11. Mental Health - providing information and guidance on how to access mental health services to refugees and their families.

12. Legal Services - providing information and guidance on how to access legal aid services to refugees and their families.

13. Transportation services.

14. Translation and Interpretation services.

15. One Time Only Services - enrollment for a free cell phone, obtaining California identification, enrolling into affordable housing lists when lists open, etc.

16. Helping older refugees to live independently as long as possible.

17. Other appropriate services to older refugees who are not currently being provided in the community.

18. SERVICE DELIVERY SITES

To better facilitate delivery of SI services to program participants, Bidders are encouraged to provide more than one site in order to accommodate the service delivery of participants residing throughout the County of Alameda geographical area.

In order to make services broadly available to participants, the service sites that Bidders(s) will provide must be open from 8:00 am - 5:00 pm, Monday through Friday. In addition, the Centers must ensure that arrangements are made to keep the service sites open and providing services throughout the holiday seasons with limited closings for major holidays. The Centers must be open and operational on all days and times the WBA is open and operational. Bidder shall only observe the County's official list of holidays, and no other holidays shall be recognized or observed unless otherwise specified in writing by the County. All services sites must be readily accessible to public transportation.

19. ACSSA is committed to performance-based monitoring and accountability for all of its contracted services. ACSSA will be using the RBA approach in all of its contracting processes. All new or renewed contracts will be required to provide information and data that address the three basic RBA questions: How much work was done? How well was it done? And, who benefitted as a result of the work?

a. Bidder can expect to be asked how they measure whether clients are better off and the quality of the delivered services. Bidder will be required to show that their work incorporates best or promising practices, or evidence-informed or evidence-based practices. ACSSA will work with the Bidder to develop appropriate metrics, indicators and outcome measures. A link to further information on RBA implementation can be found online at: http://www.raguide.org/ .

b. Bidder must utilize Clear Impact Results Scorecard, a cloud-based RBA reporting platform, to input performance measures and related data points. The ACSSA will provide access to and training on the Scorecard platform.

c. Bidder must follow specific reporting requirements and performance measures based on the RBA Performance measures listed below.

The following performance outcomes are intended to be accomplished during the initial program period and for all additional years thereafter unless different outcome measures are negotiated in subsequent years. The Bidder should understand that the following performance standards will be used by ACSSA to measure the success of this contract and assure the quality of the service delivery.

RBA Performance Measures	Target Goal	How to Calculate	Agency Data Source
How Much Work Is Done? How Well?	% of refugee clients who are identified as having a problem or an issue and are provided with resources by the Contractor to help them address their problem or issue.
			# of refugee clients who are referred or who requested services ____________________ # of refugee clients who identify as having a problem or issue
		80%		Contractor Spreadsheet
			# of refugee clients who completed intake assessment ___________________________________ # refugee clients who are enrolled
	% of refugee clients who complete intake assessments	100%		Contractor Spreadsheet
			# of refugee
	% of refugee participants who follow through with receiving services.	75%	accessed services ___________________________________ # of refugee participants	Contractor Spreadsheet
			who were referred to
			services
	% of refugee seniors who complete Intake Plan	100%	# of refugee seniors who completed Intake Plan	Contractor Spreadsheet
			# of refugee seniors who are referred or who requested services

Better Off?
	% of refugee seniors who followed through with receiving services
			# of refugee clients that were successfully helped with
		100%	finding a solution to their problem or issue __________________________________ # of refugee clients who	Contractor Spreadsheet
			accessed services

Above are general performance measures subject to modification once the Bidder is selected and the specific program design and interventions have been identified. ACSSA may request individual client data on the services provided for evaluation and/or quality assurance purposes.

G. BIDDERS CONFERENCE(S)

1. The Bidders Conference(s) held on the date(s) specified in the Calendar of Events will be conducted online via Microsoft Teams. Bidders can opt to participate via a computer with a stable internet connection (the recommended Bandwidth is 512Kbps).

2. To participate via phone for audio access only, a call-in option is available.

3. Information regarding the RFP will be presented during the conference(s). To get the best experience, the County recommends that Bidders who participate remotely use equipment with audio output such as speakers, headsets, or a telephone.

4. Bidders Conference(s) will be held to:

a. Provide an opportunity for Small Local Emerging Businesses (SLEBs) and large firms to network and develop subcontracting relationships to participate in the contract(s) that may result from this RFP.

b. Provide an opportunity for Bidders to request clarification on this RFP and ask specific questions about the project, goods, and services.

c. Provide Bidders an opportunity to receive documents, etc., necessary to respond to this RFP.

d. Provide the County with an opportunity to receive feedback related to this RFP.

5. Written questions submitted via email by the stated deadline will be addressed in a posted RFP Questions and Answers (Q&A) document following the Bidders Conference(s). Should there be a need to amend or revise the RFP, an Addendum will be issued. The Bidders Conference(s) Attendees List will also be released. Any verbal statements, including at any Bidders Conference(s) are not binding. Only the written documents will be binding.

6. Questions regarding these specifications, terms, and conditions are to be submitted in writing via email to Najia Osmani, Program Financial Specialist ( NOsmani@acgov.org ) by 5:00 p.m. on the date specified in the Calendar of Events.

7. Attendance at the Bidders Conference(s) is highly recommended but not mandatory. Vendors who attend the Bidders Conference(s) will be added to the Vendor Bid List.

II. COUNTY PROCEDURES, TERMS, AND CONDITIONS

H. EVALUATION CRITERIA / SELECTION COMMITTEE

1. Initial Evaluation. All proposals will first be reviewed to determine if they pass the initial Evaluation Criteria (page 16 of these Specifications, Terms and Conditions, Items A-D), which are determined on a pass/fail basis.

2. Evaluation by County Selection Committee. All proposals that have passed the initial Evaluation Criteria will be evaluated by a County Selection Committee (CSC). The CSC may be composed of County staff and other parties that may have expertise or experience related to the goods or services that are being procured. The CSC will score the proposals according to the Evaluation Criteria set forth in this RFP. Other than the initial pass/fail Evaluation Criteria, the evaluation of the proposals will be within the sole judgment and discretion of the CSC.

3. Unrealistic Bids. Bidders should bear in mind that any proposal that is unrealistic in terms of the technical or schedule commitments or unrealistically high or low in cost may be deemed reflective of an inherent lack of technical knowledge or indicative of a failure to comprehend the complexity and risk of the County’s requirements as set forth in this RFP.

4. Price Discrepancy. In the case of a discrepancy between the unit price and an extension, the unit price will be used for evaluation purposes.

5. Evaluation Criteria Descriptions. The items listed in the Evaluation Criteria should be considered as minimum requirements. All information contained in a proposal and presented in vendor interviews (if there are interviews) will be considered during the evaluation process and included in scoring within the appropriate Evaluation Criteria.

6. Evaluation Scores. Proposals will be evaluated and scored on the zero to five-point scale within each Evaluation Criteria below. Scores for all Evaluation Criteria (see the section below) will then be added, according to their assigned weight (below), to arrive at a weighted score for each proposal. A proposal with a higher-weighted total will be deemed of higher quality than a proposal with a lesser-weighted total.

7. Shortlist Process. The evaluation process may include a two-stage approach including a preliminary evaluation of the written proposal and preliminary scoring to develop a shortlist of Bidders that will continue to the final stage of optional vendor interview, and reference checks. The preliminary score will be based on the total points, excluding any points allocated to references, and optional vendor interview. The Bidders receiving the highest preliminary scores with at least 200 points may advance to the next evaluation phase. All other Bidders will be deemed eliminated from the process. All Bidders will be notified of the shortlist participants; however, the preliminary scores at that time will not be communicated to Bidders.

8. Reference Checks. Bidders are to provide a list of five (5) references. Reference points will be given based on our ability to contact three (3) of the five (5) references.

References should be able to address and describe their knowledge of your organization’s ability to provide the services listed in the RFP. Services or goods provided by Bidder to the references should have similar scope, volume and requirements to those outlined in these specifications, terms and conditions.

Bidders must verify that the contact information for all references provided is current and valid. If a reference cannot be contacted it may affect the qualification and scoring of Bidder’s submission.

Bidders are strongly encouraged to notify all references that the County may be contacting them to obtain a reference.

The County may contact some or all of the references provided in order to determine Bidder’s performance record on work similar to that described in this request. The County reserves the right to contact references other than those provided in the Response and to use the information gained from them in the evaluation process.

9. Optional Vendor Interviews. The County may, in its sole discretion, conduct vendor interviews. Should the County opt to conduct a vendor interview, the interview may include responding to standard and specific questions from the CSC regarding the Bidders’ proposal. Whether or not a shortlist process is used, the score of any evaluation criterion below may be revised or informed based on the vendor interview.

10. Final Score. The final maximum score for any procurement is 500 points. Proposals will be ranked by their final scores.

a. Without Vendor Interview. In procurements where there are no vendor interviews, the score received by the evaluation of the written proposal with the references score added will be the final score.

b. With Vendor Interview. In procurements where there are vendor interviews, the CSC will consider the interview and may adjust the scores received by the evaluation of the written proposal which, with the reference scores added, will be the final score.

11. Contact During Evaluation Process. All contact during the evaluation phase must be through the ACSSA Contracts Office only. Bidders must neither contact nor lobby CSC during the evaluation process. Attempts by Bidders to contact and/or influence members of the CSC may result in disqualification of Bidders.

12. Determining Award. As a result of this RFP, the County intends to award a contract to the highest-ranked responsible Bidder(s), as determined by the combined weight of the Evaluation Criteria, whose response conforms to the RFP and whose bid presents the greatest value to the County considering all Evaluation Criteria. The combined weight of the Evaluation Criteria is greater in importance than the cost in determining the best value to the County. The County may award a contract of higher qualitative competence over the lowest priced response.

13. The zero to five-point scale range is defined as follows:

0	Not Acceptable	Non-responsive, fails to meet RFP specifications. The approach has no probability of success. If the unmet specification is a mandatory requirement, this score may result in the disqualification of the proposal.
1	Poor	Below average, falls short of expectations, is substandard to that which is the average or expected norm, has a low probability of success in achieving objectives per RFP.
2	Fair	Has a reasonable probability of success; however, some objectives may not be met.
3	Average	Acceptable and likely to achieve all objectives in a reasonable fashion per RFP specification. This will be the baseline score for each item with adjustments based on the interpretation of the proposal by CSC members.
4	Above Average / Good	Better than that which is average or expected as the norm. Excellent probability of success in achieving all objectives of the RFP requirements and expectations.
5	Excellent / Exceptional	Exceeds expectations, is very innovative, clearly superior to that which is average or expected as the norm. Excellent probability of success in achieving all objectives and meeting RFP specifications.

14. The Evaluation Criteria and their respective weights are as follows:

	Evaluation Criteria Category 1 - Pass/Fail	Pass/Fail
A.	Completeness of Response: Responses to this RFP must be complete. Responses must address all the requirements identified within this RFP and all related documents, including any Addenda. Failure to meet the Bidder Minimum Qualifications may also be considered an incomplete response and may result in the disqualification of the Bidder.	Pass/Fail
A.	Debarment and Suspension Certification: Bidders, its principal, and named subcontractors are not identified on the list of Federally debarred, suspended, or other excluded parties located at https://sam.gov/	Pass/Fail
A.	Entity Type / Board Membership: Bidder is an Ethnic Community-Based Organization (ECBO), with an active Board membership consisting of 51% or more of actively participating refugees or former refugees, or a non-ECBO fiscal sponsor applying as the prime Bidder with an ECBO(s) as their sub-contractors.	Pass/Fail
D.	Minimum Years of Experience Required 1. Bidder must be regularly and continuously engaged in the business of providing SI or social adjustment services to a diverse refugee population, and to limited non-English speaking refugees, for at least three (3) years to one or both of the following age groups: o Refugees, Asylees, and Special Immigrant Visa recipients ages 18 to 59; o Senior refugees ages 60 and older. Experience must be demonstrated by the references provided by Bidder. 2. All key personnel assigned to the project must be regularly and continuously engaged in the business of providing SI or social adjustment services to a diverse refugee population, and to limited non-English speaking refugees for at least three (3) years to one or both of the following age groups: o Refugees, Asylees, and Special Immigrant Visa recipients ages 18 to 59; o Senior refugees ages 60 and older. Funding for this contracting opportunity is not intended to support the infrastructure development and start-up of new organizations.	Pass/Fail
	Evaluation Criteria Category 2 - Rating/Scores	Weight Points
E.	Cost Efficiency/Fiscal Management/Budget Proposals will be evaluated against the RFP specifications and the questions below: 1. Does Bidder's proposed budget support the program design and staffing pattern? (10 points) 2. Does the budget include leveraged funding and/or other resources? (5 points) While not reflected in the Cost evaluation points, an evaluation may also be made of: 1. Reasonableness (i.e., does the proposed pricing accurately reflect the bidder’s effort to meet requirements and objectives?); 2. Realism (i.e., is the proposed cost appropriate to the nature of the products and/or services to be provided?); and 3. Affordability (i.e., the ability of the County to finance services). Consideration of price in terms of overall affordability may be controlling in circumstances where two or more proposals are otherwise adjudged to be equal, or when a superior proposal is at a price that the County cannot afford.	10 points 5 Points Total: 15 Points
F.	Relevant Experience: 1. Does the Bidder clearly demonstrate the ability to provide SI or social adjustment services to refugee individuals from the following age groups: o Refugees, Asylees, and Special Immigrant Visa recipients ages 18 to 59 (5 points) o Senior refugees ages 60 and older (5 points) 2. Does the Bidder demonstrate success of the organization and assigned staff and the success of subcontractors with similar programs (if applicable) or contracts of similar scope and scale? (10 points)	5 points 5 points 10 points Total: 20 Points
G.	Knowledge of Target Population’s Needs: 1. Does the Bidder describe a comprehensive understanding of the common and distinctive needs of the two targeted populations being described in this RFP? (10 points) 2. Does the Bidder describe how they will provide supportive SI Services that will effectively address the various needs of both the senior and non-senior refugee groups? (10 points)	10 points 10 points Total: 20 Points
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