Citizen Relationship Management (CRM) Software

Location: California
Posted: Apr 23, 2025
Due: May 19, 2025
Agency: City of San Mateo
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Publication URL: To access bid details, please log in.
Bid Title: Citizen Relationship Management (CRM) Software
Category: ALL OPEN RFPs
Status: Open
Description:

The City of San Mateo is seeking proposals from qualified vendors to provide a comprehensive Citizen Relationship Management (CRM) software solution. The goal of this CRM system is to enhance the City’s ability to manage citizen inquiries, complaints, and requests for services efficiently, improving communication, responsiveness, and service delivery to the public.

Publication Date/Time:
4/12/2025 9:00 AM
Closing Date/Time:
5/19/2025 5:00 PM
Contact Person:
Jenifer Forsythe, Web Specialist
Department of Information Technology
jforsythe@cityofsanmateo.org
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