THREE YEAR CONTRACT FOR PURCHASE OF A NETWORK DETECTION AND RESPONSE SOLUTION

INSTRUCTIONS TO RESPONDENTS

Proposals are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Proposals must be received Electronically or by Sealed Proposals in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Proposals that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the proposal number, proposal name, closing date, and company name clearly marked on the outside of the envelope. Sealed Proposals should be mailed or hand delivered to the following address:

San Antonio Water System

Purchasing Department

2800 US Highway 281 North,

Administration Bldg, 5th Floor

San Antonio, TX 78212

Electronic Proposals can not be accepted after the specified date/ time. Sealed Proposals received late will be returned; they will not be opened nor considered in the evaluation of the proposal. The undersigned agrees, if the proposal is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this proposal will be 90 calendar days after the proposal opening date.

SCOPE: The San Antonio Water System is soliciting proposals for a vendor to provide a Network Detection and Response solution that will allow for monitoring and notification of anomalous behavior in real time. The proposal should include all hardware, software, installation, and training required for a turnkey fully operational solution. SAWS is looking for a strategic technology partner that provides anomaly detection via unsupervised machine learning. Currently SAWS has budgeted approximately $198K, the first year, to include installation, training, and annual recurring 20-30% support/maintenance. SAWS is requesting a three-year base period, payable annually.

Below are some of the operational issues we ask that you address in your proposal as well:
• Data consumption: Must be able to support multiple methods to consume data to include but not limited to: span/tap, netflow, etc.

• Integration: System must be able to monitor and report on multiple operating systems, computer systems, mobile platforms, and potentially     ICS systems.

• Equipment: Virtual or appliance-based system.

We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.

For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net.

The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819.

To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.