Q999--GCH Technologies - Vanity Short Codes Annual Lease
| Location: | Federal |
|---|---|
| Posted: | Oct 7, 2026 |
| Due: | Oct 22, 2026 |
| Agency: | VETERANS AFFAIRS, DEPARTMENT OF |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | 36C24527Q0022 |
| Publication URL: | To access bid details, please log in. |
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Active
Contract Opportunity
Notice ID
36C24527Q0022
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
245-NETWORK CONTRACT OFFICE 5 (36C245)
General Information
Classification
Description
Contact Information
History
- Contract Opportunity Type: Special Notice (Original)
- Original Published Date: Oct 07, 2026 01:51 pm EDT
- Original Response Date: Oct 22, 2026 10:00 am EDT
- Inactive Policy: Manual
- Original Inactive Date: Nov 21, 2026
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: Q999 - MEDICAL- OTHER
-
NAICS Code:
- 561421 - Telephone Answering Services
-
Place of Performance:
This intent to sole source announcement is posted in accordance with FAR 5.2 Synopses of Proposed Contract Actions.
Objective
The Department of Veterans Affairs, VISN 05, VACO VA Central Office, Veterans Crisis Line (VCL) requires exclusive leasing, management, and maintenance of SMS vanity short codes 838255 ( VETALK ) and 98801 ( 988, press 1 ) to support 24/7/365 crisis text messaging services. These short codes are mission-critical assets that ensure immediate, reliable access to crisis intervention resources. The contemplated period of performance is 12/22/2026 through 12/21/2027 (Base + four option years)
Unique Qualifications
GCH Technologies Inc. is the only known responsible source capable of fulfilling these requirements. Supporting justification from the Single Source Justification (P03) includes:
GCH Technologies holds exclusive control and carrier-level ownership of short codes 838255 and 98801. Vanity short codes cannot be reassigned without the current owner s cooperation.
Replacement of these codes would require full public rebranding, disrupt routing infrastructure, and pose unacceptable risks to continuity of crisis services and public safety.
Technical research confirms no other vendor can legally or technically provide these exact short codes.
Award Information
The incumbent contractor shall be provided with the opportunity to present a quote that shall be accepted as a firm fixed price agreement at the lowest price technically acceptable (LPTA). The Government anticipates the Independent Cost Estimate shall be developed and comparable with the current Contract No. 36C24525P0022 to justify fair and reasonable pricing. The period of performance shall be for one base year period, not to exceed 12-months.
The Period of Performance reads as follows: 12/22/2026-12/21/2027
If anyone requests additional information or would like to obtain a copy of the statement of work (SOW) for more details
Cassie (KC) White cassie.white@va.gov
Objective
The Department of Veterans Affairs, VISN 05, VACO VA Central Office, Veterans Crisis Line (VCL) requires exclusive leasing, management, and maintenance of SMS vanity short codes 838255 ( VETALK ) and 98801 ( 988, press 1 ) to support 24/7/365 crisis text messaging services. These short codes are mission-critical assets that ensure immediate, reliable access to crisis intervention resources. The contemplated period of performance is 12/22/2026 through 12/21/2027 (Base + four option years)
Unique Qualifications
GCH Technologies Inc. is the only known responsible source capable of fulfilling these requirements. Supporting justification from the Single Source Justification (P03) includes:
GCH Technologies holds exclusive control and carrier-level ownership of short codes 838255 and 98801. Vanity short codes cannot be reassigned without the current owner s cooperation.
Replacement of these codes would require full public rebranding, disrupt routing infrastructure, and pose unacceptable risks to continuity of crisis services and public safety.
Technical research confirms no other vendor can legally or technically provide these exact short codes.
Award Information
The incumbent contractor shall be provided with the opportunity to present a quote that shall be accepted as a firm fixed price agreement at the lowest price technically acceptable (LPTA). The Government anticipates the Independent Cost Estimate shall be developed and comparable with the current Contract No. 36C24525P0022 to justify fair and reasonable pricing. The period of performance shall be for one base year period, not to exceed 12-months.
The Period of Performance reads as follows: 12/22/2026-12/21/2027
If anyone requests additional information or would like to obtain a copy of the statement of work (SOW) for more details
Cassie (KC) White cassie.white@va.gov
Attachments/Links
Contracting Office Address
- 8849 International Drive Suite 215
- LINTHICUM , MD 21090
- USA
Primary Point of Contact
- Cassie White
- cassie.white@va.gov
- Phone Number Email only
Secondary Point of Contact
- Oct 07, 2026 01:51 pm EDTSpecial Notice (Original)
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