Request for Proposals - Custodial Services for Malibu City Hall and City Parks

Request for Proposals for
Custodial Services
Date Issued:
Monday, June 1, 2026
Proposals must be received no later than 4:00 PM PST
on Wednesday, July 15, 2026, at the following address:
City of Malibu
Attn: Kristin Riesgo, Community Services Director
23825 Stuart Ranch Road
Malibu, CA 90265

City of Malibu
Request for Proposals Custodial Services
Release Date: Monday, June 1, 2026
Submissions Due: 4:00 PM on Wednesday, July 15, 2026
Introduction
The City of Malibu (City) is seeking proposals from qualified firms to provide custodial
services for Malibu City Hall and five City park facilities.
Background
The City of Malibu (City) is a coastal city located in the northwestern portion of Los
Angeles County, California, along 21 miles of the Pacific Ocean, and has a population of
approximately 10,604. The City hosts approximately 15 million visitors a year. The City is
a general law city incorporated under California law in 1991. It operates under the
Council/Manager form of government and is considered a contract city. The five Members
of the City Council are elected at-largeand serve staggered four-year terms, with the
Mayor being selected from among the Councilmembers on a rotational basis. The City
currently has 97 full-time employees and 13.27 full-time equivalent part-time employees.
The City provides a number of services in-house, including management and
administrative services, building and safety, community services, environmental
sustainability, planning, public safety, public works, and engineering. The City's Adopted
Fiscal Year 2025-26 General Fund Operating Budget for ongoing expenditures is $89.1
million, and the City's Total Expenditure Budget is $110.3 million.
The City of Malibu requires comprehensive custodial services for facilities located at
Malibu City Hall, within the Civic Center area, and at five City parks, which are located
within City limits and one located outside City limits. The City is committed to maintaining
a high standard of cleanliness and sanitation, consistent with its goal of providing upscale
public services. Accordingly, the selected contractor will be required to perform daily
custodial services year-round.
The City is also committed to environmental stewardship and has established policies
and initiatives to preserve the natural environment. The selected firm must adhere to
these policies and actively support the City's sustainability goals. As part of its ongoing
efforts, the City is working toward achieving zero-waste operations, defined as diverting
at least 90% of disposed materials from landfills, and maintaining a toxic-free
environment.
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To support these objectives, the selected contractor will be expected to:
* Minimize cross-contamination between recycling and landfill waste streams;
* Implement pollution prevention practices;
* Utilize third-party certified green cleaning products;
* Attend a one-hour training session on the City's environmental initiatives
Scope of Services
The selected firm shall provide custodial services for offices, community rooms, common
spaces, kitchens, restrooms, and outdoor areas.
The custodial services include, but are not limited to, cleaning, washing, emptying trash,
and other services necessary to maintain and secure facilities in operational condition.
The services shall be implemented in accordance with a mixture of daily, weekly, monthly,
quarterly, and seasonal cleaning and maintenance schedules. The selected firm will also
assist with preventive and miscellaneous maintenance work by promptly reporting
broken, malfunctioning, or vandalized equipment, fixtures, or structures.
Before beginning the work, the selected firm will be required to attend a one-hour training
session covering the City's waste management practices and zero-waste initiatives.
After the first month of service, a City representative will conduct a formal inspection with
a representative of the selected firm to establish an acceptable level of performance.
Upon City acceptance, this level of service quality shall be maintained throughout the
contract period. City representatives will conduct bi-monthly meetings to review and
discuss the status of the work with the selected firm.
The selected firm shall provide all management, tools, equipment, supplies, materials,
and labor necessary to ensure that custodial services are performed at Malibu City Hall,
parks, and facilities in a manner that maintains satisfactory conditions and presents a
clean, neat, and professional appearance.
City Facilities
Charmlee Wilderness Park - 2577 Encinal Canyon Road
A 532-acre wilderness park within the Santa Monica Mountains. The park
includes picnic areas and over eight miles of hiking trails, a nature center
(closed), and a 330-square-foot restroom building.
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Las Flores Creek Park - 3805 Las Flores Canyon Road
Four-acre neighborhood park situated along Las Flores Creek with walking
paths, a 300-square-foot restroom building, picnic areas, and a playground.
Please note, fire-related repairs are ongoing; expected reopening in late 2026.
Malibu Bluffs Park and Michael Landon Center - 24250 Pacific Coast Highway
Six-acre Community Park with two baseball diamonds, a multi-sport athletic field,
playground, jogging paths, picnic tables, and an outlook area. The Michael
Landon Center is a 3,000-square-foot building and includes restrooms, an
activity room, a storage area, a kitchen, staff offices, and common areas.
Malibu Skate Park (at Malibu Bluffs Park) - 24250 Pacific Coast Highway
A 12,500-square-foot concrete Skate Park with two ADA-accessible gender-
neutral restrooms, a custodial closet, a drinking fountain, a parking lot, a picnic
area, and landscaping.
Malibu City Hall - 23825 Stuart Ranch Road
A 35,000 square foot commercial office building including offices, two kitchens,
patios, a theater, community rooms, conference rooms, restrooms, and common
spaces.
Malibu Equestrian Park - 6225 Merritt Drive
Includes two riding arenas, a picnic area, a 320-square-foot restroom building,
and riding trails.
Trancas Canyon Park - 6050 Trancas Canyon Road
The six-and-one-half-acre neighborhood park contains an access road, vehicle
parking, a playground, a dog park, a 300-square-foot restroom building, a picnic
shelter, and an open turf area.
General Description of the Work to be Performed
Carpeted Areas
After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter,
and other foreign matter. Any spots shall be removed by the carpet
manufacturer's approved methods as soon as noticed. Area and throw rugs are
included in this service. All carpets shall be cleaned in accordance with standard
commercial practices. No bonnet cleaning machines shall be used. A portable
water extractor spot remover should be on hand during every shift. A heavy-duty
spot remover may be required in heavily soiled areas. After shampooing, the
carpeted area will be uniform in appearance and free of stains and discoloration.
All cleaning solutions shall be removed from baseboards, furniture, trash
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receptacles, chairs, and other similar items. Chairs, trash receptacles, and other
items shall be moved to clean carpets beneath them, then returned to their
original location.
Disinfect
Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals,
lavatories, dispensers, plumbing fixtures, doors, walls, and other such surfaces
using a germicidal detergent. After cleaning, receptacles will be free of deposits,
dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry
doors (including handles, kick-plates, ventilation grates, metal guards, etc.), and
wall areas adjacent to wall-mounted lavatories, urinals, and toilets.
Drinking Fountains
Clean and disinfect all porcelain and polished metal surfaces, including orifices
and drains, as well as exterior surfaces of the fountain. Drinking fountains shall
be free from streaks, stains, spots, smudges, scale, foreign materials, and other
obvious soil.
Dusting
All horizontal surfaces, including sign surfaces, pictures, ledges, pot shelves,
and light fixtures (removal of dead insects), must be dusted or cleaned to
prevent dust buildup.
Exterior Windows/Doors
Windows are the glass surfaces that are an integral part of the outer wall of the
building. Window screens shall be removed, cleaned, and replaced as needed.
After the window has been cleaned, exterior frames, casings, sills, and glass
shall be free of all traces of film, dirt, smudges, yellow insect droppings, water,
and other foreign matter. Likewise, all parts of doors and door kick-plates shall
be free of film, dirt, smudges, water, and other foreign matter.
Floors
All floors, except carpeted areas or area/throw rugs, shall be swept, dust
mopped, damp mopped, wet mopped, and buffed, as needed and, depending on
the material, to ensure they have a uniform, glossy appearance and are free from
dirt, debris, dust, scuff marks, heels marks, other stains and discoloration, and
other foreign matter. Baseboards, corners, and wall/floor edges shall also be
clean. All floor maintenance solutions shall be removed from baseboards,
furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable
items shall be moved to maintain floors beneath them. All moved items shall be
returned to their original and proper position.
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Green Cleaning Supplies
Third-party-certified green cleaning supplies, such as Simple Green, Green
Works, or equivalent, must be used for all cleaning purposes. Acceptable
certifications include Green Seal, EPA Safer Choice, and Ecologo.
Hard Floors
Strip, scrub, seal, and wax floors in the common areas as scheduled to maintain
a uniform, glossy appearance. A non-skid wax is required. A uniform glossy
appearance is free of scuff marks, heel marks, wax buildup, and other stains and
discoloration.
Interior Glass/Mirrors
Clean all interior glass, including glass on doors, partitions, walls, display cases,
directory boards, etc. After glass cleaning, there shall be no traces of film, dirt,
smudges, water, or other foreign matter.
Interior Windows/Doors
Clean glass surfaces. After surfaces have been cleaned, all traces of film, dirt,
smudges, water, and other foreign matter shall be removed from frames,
casings, sills, glass, and door kick-plates.
Landfill Trash, Recycling, and Compost
At facilities with color-coded waste streams, receptacle liners must also be color-
coded: blue (for recycling), green (for compost), and black (for landfill). Alternate
color combinations may include clear for recycling, clear or green for compost,
and black for landfill. All three waste streams (recycling, compost, and landfill)
containers shall be emptied and returned to their initial location. After servicing
any dual and triple waste stream sorting stations, the top of the sorting stations
must be wiped clean. Boxes, cans, or papers placed near a trash receptacle and
marked "Trash" or "Recycling" shall be removed and placed in the correct color-
coded bins. Boxes shall be broken down to minimize bulk. Any obviously soiled
or torn plastic receptacle liners shall be replaced. Recycling, compost, and
landfill bags must be deposited in the appropriate color-coded bins located in the
parking lot. Bin lids shall be closed at all times to prevent access to rodents and
other animals. Receptacles, bins, and the surrounding areas shall be left clean,
free of foreign matter, and free of odors. No trash should be placed on bin lids.
Restroom and Kitchen Supplies
Ensure all restrooms and kitchens are stocked sufficiently so that supplies do not
run out for general use.
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Sinks
Descaling shall be performed to keep areas free of scale, soap films, and other
deposits. After descaling, surfaces shall be free from streaks, stains, scale,
scum, and rust stains.
Spot Cleaning
Perform spot cleaning continually. Spot cleaning includes, but is not limited to
removing or cleaning smudges, fingerprints, marks, streaks, spills, paint, etc.,
from washable surfaces of all walls, partitions, vents, grillwork, doors, door
handles, push-bars, kick-plates, light switches, temperature controls, fixtures,
and dual and triple waste stream sorting stations. After spot cleaning, the
surface shall have a clean, uniform appearance, free of streaks, spots, and other
evidence of soil.
Toilet Bowls and Urinals
Descaling shall be performed to keep areas free of scale, soap films, and other
deposits. After descaling, surfaces shall be free from streaks, stains, scale,
scum, urine deposits, and rust stains.
Schedule of Work to be Performed
All work shall be performed between 9:00 PM and Midnight, Sunday through Saturday,
including holidays except New Year's Day, Thanksgiving, and Christmas. The City will
provide cleaning and restroom supplies for Malibu City Hall and the five parks. Custodial
services are required seven days a week at City parks. Custodial services are required
Monday through Friday at Malibu City Hall. City staff will work with the selected contractor
to schedule weekend services at City Hall for a private rental or special event. Weekend
services typically include public areas (restrooms, hallways, etc.); City Hall offices do not
need services on Saturday and Sunday. If meetings are still in progress while cleaning,
please keep noise to a minimum.
City Hall Entrance and Lobbies
Daily Schedule
1. Pick up litter, empty all waste and recycling containers, and replace
container liners with appropriate color liners. Discard recycling,
compost, and landfill materials into appropriate bins. Wipe down the
tops and sides of the dual- and triple-waste-stream sorting stations,
and the walls behind all receptacles.
2. Vacuum all carpeted floors and entry mats, including exterior mats.
3. Sweep and wet mop floors, as needed, using a cleaning solution.
4. Spot clean carpets by hand, where needed, using an appropriate
carpet cleaner solution or power extractor.
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5. Sweep entrance approaches.
6. Dust all exposed horizontal surfaces.
7. Remove cobwebs.
8. Straighten magazines in reception areas.
9. Clean reception glass.
10. Wash walls and doors, including kick plates, where needed, with wet
sponge and cleaning solution.
11. Clean all exterior and interior glass, including glass in doors, with
window cleaning solution.
12. Wipe down exterior railings on the entrances and decks.
13. Clean trophy case and exterior posting board. Necessary keys will be
provided.
14. Wipe down stairwell handrails and rail caps.
15. Remove exterior and interior cobwebs around the high-light fixtures
and cable rails.
Weekly Schedule
1. Polish furniture.
2. Perform high dusting of ceilings and other high cabinets.
3. Clean all exterior glass, including partitions, walls, display cases, and
directory boards, with window cleaning solution.
4. Clean all door panic bar hardware with a cleaning solution.
Monthly Schedule
1. Dust air vents and window blinds with a clean, dry towel or as needed.
2. Clean exterior window frames, casings, and sills with window cleaning
solution or more frequently as needed
Six Times Per Year
1. Clean the carpets per Shaw Floors' instructions, remove carpet stains,
and apply stain repellent product, such as ScotchGard(TM) or equal.
Quarterly Schedule
1. Strip, wax, and buff floors in lobbies.
2. Dust building fixtures, including but not limited to fluorescent lights,
wall clocks, fire extinguishers, and air vent ducts.
3. Clean and scrub all door thresholds.
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City Hall Conference and Meeting Rooms
Daily Schedule:
1. Pick up litter, empty all waste and recycling containers, and replace
container liners with appropriate color liners. Discard recycling,
compost and landfill materials into appropriate bins. Wipe down the
tops of the dual and triple waste stream sorting stations, and walls
behind all receptacles.
2. Vacuum all carpeted floors.
3. Spot clean carpets by hand, where needed, using an appropriate
carpet cleaner solution.
4. Dust all horizontal surfaces.
5. Wipe down tables and chairs, including all chrome finishes.
6. Remove cobwebs.
7. Wash walls and doors, where needed, with a wet sponge and cleaning
solution.
8. Clean all interior glass, including glass in doors, with window cleaning
solution.
9. Wipe down doors and kick plates.
10. Return all furniture to an orderly position.
Weekly Schedule
1. Perform high dusting of ceilings, door tops, and cabinet tops.
2. Clean all glass, including partitions, walls, display cases, and
directory boards with window cleaning solution.
Monthly Schedule
1. Dust air vents and window blinds with a clean, dry towel.
2. Detail vacuum carpeted areas.
3. Clean exterior window frames, casings, and sills with window cleaning
solution.
Six Times Per Year
1. Clean the carpets per Shaw Floors' instructions, remove carpet
stains, and apply stain repellent product, such as ScotchGard(TM) or
equal.
Quarterly Schedule
1. Dust building fixtures, including but not limited to fluorescent lights,
wall clocks, fire extinguishers, and air vent ducts.
2. Clean and scrub all door thresholds.
3. Brush or vacuum upholstered furniture.
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City Hall Corridors
Daily Schedule
1. Pick up litter, empty all waste and recycling containers, and replace
container liners with appropriate color liners. Discard recycling,
compost, and landfill materials into appropriate bins. Wipe down the
tops of the dual- and triple-waste-stream sorting stations and the walls
behind all receptacles.
2. Wet mop floors using an approved detergent disinfectant.
3. Vacuum all carpeted floors and entry mats.
4. Spot clean carpets by hand, where needed, using an appropriate
carpet cleaner solution.
5. Clean, disinfect, and polish drinking fountains.
Weekly Schedule
1. Remove scuff marks on baseboards and doors (as needed in all
areas)
City Hall Stairways and Elevator
Daily Schedule:
1. Vacuum all carpeted floors.
2. Sweep and wet mop floors, as needed, using an appropriate cleaning
solution.
3. Spot clean carpets by hand, where needed, using an appropriate
carpet cleaner solution.
4. Spot clean walls.
5. Wipe exterior elevator doors with approved cleaner
6. Clean thresholds
City Hall Employee Balcony and Patios
Daily Schedule:
1. Pick up litter, empty all waste and recycling containers, and replace
container liners with appropriate color liners. Discard recycling,
compost, and landfill materials into appropriate bins. Wipe down the
tops of the dual- and triple-waste-stream sorting stations and the walls
behind all receptacles.
2. Wipe down tabletops.
3. Pick up debris, including leaves.
Monthly Schedule (or as needed due to water conservation):
1. Hose down and scrub the patio area.
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