Customer Satisfaction Survey Services
| Location: | Florida |
|---|---|
| Posted: | Jan 29, 2026 |
| Due: | Feb 13, 2026 |
| Agency: | Kissimmee Utility Authority |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFQ 26-019-SN |
| Publication URL: | To access bid details, please log in. |
Main
Agency
Kissimmee Utility Authority
Kissimmee Utility Authority
Status
Active
Active
Fiscal Year
2026
2026
Title
Customer Satisfaction Survey Services
Customer Satisfaction Survey Services
Number
RFQ 26-019-SN
RFQ 26-019-SN
Tertiary Contact
Type
Request for Quotation
Request for Quotation
Department
Executive Office
Executive Office
Online Submissions
Yes
Yes
Project Estimate
Piggyback Solicitation
No
No
Insurance Required
Yes
Yes
Bid Bond Required
No
No
Bid Bond Amount
Performance Bond Required
No
No
Performance Bond Amount
Construction Bond Required
No
No
Construction Bond Amount
Scope of Services
Kissimmee Utility Authority (KUA) is requesting quotes from qualified vendors or firms to conduct a Customer Satisfaction Survey of Residential and Commercial & Industrial (C&I) customers. For more details refer to Scope of Work (SOW).
Kissimmee Utility Authority (KUA) is requesting quotes from qualified vendors or firms to conduct a Customer Satisfaction Survey of Residential and Commercial & Industrial (C&I) customers. For more details refer to Scope of Work (SOW).
Dates(All times are listed as
EST
)
Broadcast Date
1/29/2026 4:00 PM EST
1/29/2026 4:00 PM EST
Question End Date
2/6/2026 2:00 PM EST
2/6/2026 2:00 PM EST
Sample Due Date
Due Date
2/13/2026 2:00 PM EST
2/13/2026 2:00 PM EST
Bid Opening Date
Question End Date Reminder Notification
1 Day(s)
1 Day(s)
Sample Due Date Reminder Notification
0 Day(s)
0 Day(s)
Due Date Reminder Notification
1 Day(s)
1 Day(s)
Pre-Bid Meetings
Total: 0
(All times are listed as
EST
)
| Date | Time | Mandatory | Location |
Shortlist Meeting
Total: 0
(All times are listed as
EST
)
| Date | Time | Location |
Documents
Total: 2
Quote/Bid
Quote/Bid Items
Additional Quote/Bid Items Fields
Quote/Bid Items
Total: 0
| # | Required | Group | Make | Model | Description | Quantity | Unit of Measure | Price/ Percent | Type |
Delivery Date
None
None
Required Files to be Uploaded by the Vendor
RFQ Response
Pricing Sheet (Excel)
RFQ Response
Pricing Sheet (Excel)
Shipping
FOB Destination
FOB Destination
Terms and Conditions
See KUA`s Terms and Conditions
Provide Supplier`s Terms and Conditions
See KUA`s Terms and Conditions
Provide Supplier`s Terms and Conditions
Include Shipping in Price of Items
Yes
Yes
Display Bid Tabulation to Vendors
No
No
Display Vendor Submissions to Vendors
No
No
View Vendor Submissions while Bid Solicitation is Active
No
No
Allow Options File to be Updated after Due Date
No
No
Allow Post Due Date Submission
No
No
Questions & Answers
Total: 1
| Question | Date Asked | Answer | Date Answered |
| Florida Public Power Data Source and National Public Power Data Source are proprietary data of Great Blue. Would the Authority consider a research firm with access to similar data or are you looking to sole source this contract to Great Blue? | 1/29/2026 5:11:46 PM |
Commodity Codes
Total: 3
| Code | Description |
| [956-5] | Business Research Services |
| [918-12] | Analytical Studies and Surveys (Consulting) |
| [961-60] | Public Opinion Surveys |
Publications
Total: 0
| Publication | Date |
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Bid Due: 6/03/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.