Customer Relationship Management (CRM) RFI FY25

Location: Michigan
Posted: Sep 25, 2025
Due: Oct 13, 2025
Agency: State of Michigan
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: RFI-231-250000000009-2
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Description: Customer Relationship Management (CRM) RFI FY25

Department: State

Buyer: JONATHON KHON

Solicitation Number: RFI-231-250000000009-2

Type: Request for Information (RFI)

Category: -

Closing Date and Time: 10/13/2025 03:00 PM EDT


Buyer Information
Buyer Name
JONATHON KHON
Buyer Email
KhonJ@michigan.gov
Buyer Phone
517-241-3886
Buyer Fax
-
Important Dates
Issue Date
08/28/2025
Closing Date
10/13/2025 03:00 PM EDT
Bid Opening Date
-
Last Amended
09/25/2025
Department Information
Category
-
Type
Request for Information
Document Department
231
Status
Amended
Description
Customer Relationship Management (CRM) RFI FY25
Group 1
Default Commodity Group
Number of Lines: 1
Line Number Commodity Description Details Requested
1
The purpose of this Request for Information (RFI) includes, but is not limited to, collecting market information and products to explore options currently available within the customer relationship management arena. The information gathered may be used to assist the State in developing program strategy and possibly developing a Request for Proposal (RFP).
Specifications
Commodity Code
ITS
Service From
-
Service To
-
View Purchase History
Additional Information
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