Customer Satisfaction Survey Services

Location: Florida
Posted: Jan 29, 2026
Due: Feb 13, 2026
Agency: Polk County Public Schools Facilities and Operations
Type of Government: State & Local
Category:
  • B - Special Studies and Analyses - Not R&D
  • R - Professional, Administrative and Management Support Services
Solicitation No: RFQ 26-019-SN
Publication URL: To access bid details, please log in.
Main

Agency
Kissimmee Utility Authority
Status
Active
Fiscal Year
2026
Primary Contact
Sheila Nelson
Title
Customer Satisfaction Survey Services
Secondary Contact
Jennifer Grieves
Number
RFQ 26-019-SN
Tertiary Contact
Type
Request for Quotation
Department
Executive Office
Online Submissions
Yes
Project Estimate
Piggyback Solicitation
No
Insurance Required
Yes
Bid Bond Required
No
Bid Bond Amount

Performance Bond Required
No
Performance Bond Amount

Construction Bond Required
No
Construction Bond Amount

Scope of Services
Kissimmee Utility Authority (KUA) is requesting quotes from qualified vendors or firms to conduct a Customer Satisfaction Survey of Residential and Commercial & Industrial (C&I) customers. For more details refer to Scope of Work (SOW).
Dates(All times are listed as EST )

Broadcast Date
1/29/2026 4:00 PM EST
Question End Date
2/6/2026 2:00 PM EST
Sample Due Date
Due Date
2/13/2026 2:00 PM EST
Bid Opening Date

Question End Date Reminder Notification
1 Day(s)
Sample Due Date Reminder Notification
0 Day(s)
Due Date Reminder Notification
1 Day(s)
Pre-Bid Meetings

Total: 0 (All times are listed as EST )
Date Time Mandatory Location
Shortlist Meeting

Total: 0 (All times are listed as EST )
Date Time Location
Documents

Total: 2
Type Name Description File Type
Solicitation Document RFQ-26-019-SN Customer Satisfaction Survey Services.pdf RFQ 26-019-SN Customer Satisfaction Survey Services PDF
Price Sheet RFQ 26-019-SN Customer Satisfaction Survey Services Exhibit B- Price Sheet.xlsx Exhibit B - RFQ 26-019-SN Customer Satisfaction Survey Services Price Sheet Excel
Quote/Bid


Zones
Total: 0
Zone

Groups
Total: 0
Group
Quote/Bid Items

Total: 0
# Required Group Make Model Description Quantity Unit of Measure Price/ Percent Type

Additional Quote/Bid Items Fields
Display Options Spreadsheet Section
No Display Image and Specifications Hyperlink Fields
No
Display Build Sheet File Upload Field
No Display Options File Upload Field
No
Require Build Sheet File to be Uploaded
No Require Options File to be Uploaded
No
Display Lead Time Field
No Display Standard Packaging Field
No
Delivery Date
None
Required Files to be Uploaded by the Vendor
RFQ Response
Pricing Sheet (Excel)

Shipping
FOB Destination
Terms and Conditions
See KUA`s Terms and Conditions
Provide Supplier`s Terms and Conditions

Include Shipping in Price of Items
Yes
Display Bid Tabulation to Vendors
No
Display Vendor Submissions to Vendors
No
View Vendor Submissions while Bid Solicitation is Active
No
Allow Options File to be Updated after Due Date
No
Allow Post Due Date Submission
No
Questions & Answers

Total: 1
Question Date Asked Answer Date Answered
Florida Public Power Data Source and National Public Power Data Source are proprietary data of Great Blue. Would the Authority consider a research firm with access to similar data or are you looking to sole source this contract to Great Blue? 1/29/2026 5:11:46 PM
Commodity Codes

Total: 3
Code Description
[956-5] Business Research Services
[918-12] Analytical Studies and Surveys (Consulting)
[961-60] Public Opinion Surveys
Publications

Total: 0
Publication Date
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DEPT OF DEFENSE

Bid Due: 6/12/2026

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.