Disaster Call Center Services

Location:	Florida
Posted:	Dec 16, 2025
Due:	Jan 8, 2026
Agency:	Hillsborough County
Type of Government:	State & Local
Category:	Q - Medical Services V - Transportation, Travel and Relocation Services
Solicitation No:	ITB-26-00042
Publication URL:	To access bid details, please log in.

Project: Disaster Call Center Services

Ref. #: ITB-26-00042

Type: ITB

Status:

Open

Open Date: Nov 12th 2025, 1:30 PM EST

Intent to Bid Due Date: Jan 8th 2026, 2:00 PM EST

Questions Due Date: Never

Contact Information: Kevin Frye, fryea@hcfl.gov

Close Date: Jan 8th 2026, 2:00 PM EST

Project Description: The Hillsborough County Office of Emergency Management (OEM) seeks to establish a contract with a qualified Contractor to provide call center answering service providers to manage calls related to disaster events, and to maintain year-round readiness through training and quality assurance activities. The resulting contract will be for a three (3) year period in the estimated amount of $550,000.00.

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Disaster Call Center Services

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