CITYWIDE SURVEILLANCE SYSTEM
PROPOSAL NO. PS-2026-01
RESPONSE TO REQUEST FOR INFORMATION NO. 1
RFI RFI
NO.
Page 5, Section 10: Proposal Instructions, Bonds: Do you anticipate that the City will
1 deem this necessary?
2 Can I get a copy of the sign-in sheet?
Will the city be providing the areas of coverage they want to see based on the camera
3 counts provided specifically for the parks?
Will the city be providing locations for cameras in the park areas so everyone bidding
4 can provide the same coverage areas?
For the camera locations that will require solar panels, what length of time for battery
backup is required?
Response
Bonds will not be required for this project.
Yes. Sign-in sheet is attached.
No.
No.
Proposers should design solar-powered camera systems to provide
reliable 24/7 operation under typical conditions and maximize
system uptime.
5
Battery capacity should be appropriately sized to support operation
during periods of low or no solar generation. Proposers should
specify expected battery autonomy under worst-case conditions.
Does the city currently have a cellular plan they will be using for the remote camera No.
6 locations that do not have network access?
At Thompson Park it was stated that there is no IDF but then stated there is a switch in Yes. There is direct connection between the IDF at Thompson Park
7 the attic. Is there a pathway between the main building and the pool building?
office to the Aquatic Center via a switch in the attic.
What is the video storage retention requirements? (30, 60, 90, 365 Days).
The required video retention period for this project is 365 days.
8
What is the requirement for licensing? (1,3,5,7,10 Years).
This requirement supersedes the retention period referenced in the
original RFP. Proposers shall base their solutions and pricing on a
minimum of 365 days of video storage.
The minimum required licensing term is three years.
9
Proposers may include optional pricing for extended licensing terms
(e.g., 5 years or longer) for the City’s consideration.
During the site visit, it was mentioned that all data serving the aquatic center originates There is direct connection between the IDF at Thompson Park
10 from the Administration Building. Could you please confirm the source of the data
office to the Aquatic Center via a switch in the attic.
signal for the aquatic center?
Is there an intermediate switch located within the aquatic center, or does the
11 Administration Building serve as the sole source of connectivity?
There is a switch in the attic.
12 Please provide security intent at Parks (coverage only, theft, vandalism, gangs etc). Coverage only.
Please provide security intent at facilities (coverage only, theft, vandalism, gangs etc). Coverage only.
13
CITYWIDE SURVEILLANCE SYSTEM
PROPOSAL NO. PS-2026-01
RESPONSE TO REQUEST FOR INFORMATION NO. 1
RFI RFI
NO.
Response
Please list any areas that must be covered at facilities and Parks. None.
14
Proposed coverage areas should include areas already covered
with existing cameras, please note existing cameras will not be
integrated into new solution.
Please list if any facilities that do not need internet access where vendor can use city
15 provided internet?
City Hall, Public Works Yard, Simms Park, Thompson Park, and
Caruthers Park (building facilities only, excluding surrounding areas
or detached facilities), and Parking Structure.
16 Please list if any facilities that vendors can reuse existing networking etc.
17 Do the cameras need to be NDAA compliant.
Can there be hardware on prem to facilitate cloud access and work as buffer during
18 outages etc.
Only the Parking Structure networking cabling can be reused.
Yes.
No.
Will the city be providing the switches or does the vendor need to provide the switches. Vendor to provide switches.
19
20 Does the city want om prem server in addition to cloud for data sovereignty?
No.
Can the City confirm whether all listed locations in Section 7 are in-scope for initial
21 deployment or contingent on budget approval?
Contingent on budget.
22 Is there an estimated total camera count expected for Phase 1 vs future expansion? No.
Are there any priority sites or critical infrastructure locations that should be deployed
23 first?
City Hall, Public Works Yard, Simms Park, Thompson Park,
Caruthers Park, and Parking structure.
24 Will the City provide existing site drawings, network diagrams, or GIS data?
No.
The sites that we did not walk, ten in total, do they have a network service at each site? No.
25
26 Which sites need cellular services?
Is there a preferred cabling manufacturer for this project?
27
28 Are contractor pricing sheets per site needed for this RFP response?
29 Are all existing switches in place for this project?
Can we install exposed conduit on exterior walls and light poles?
30
Can the City provide details on existing cameras and systems to be integrated
(manufacturer, model, protocols, age)?
All areas where cable networking is not feaseable to run.
No manufacturer preference, but should be not lower than Cat6
category. Shielded and/or weather protected where needed.
Yes.
No.
If no other path is easily attainable, then yes with approval from City
on a case by case basis.
The City intends to deploy a new system and does not require
integration with any existing VMS platform.
31
Are there any existing VMS platforms currently in use that must be migrated or
32 interfaced with?
However, integration with existing cameras or infrastructure may be
evaluated where feasible. Proposers should identify any limitations
and provide recommendations.
No.
CITYWIDE SURVEILLANCE SYSTEM
PROPOSAL NO. PS-2026-01
RESPONSE TO REQUEST FOR INFORMATION NO. 1
RFI RFI
NO.
What is the current network infrastructure at each site (fiber, broadband, cellular
33 availability)?
34 Are there bandwidth limitations at any locations?
35 Does the City have a preferred cloud provider, or is vendor-hosted acceptable?
36 Are there any data residency or CJIS compliance requirements?
Can the City clarify expectations around video storage scaling beyond 30 days?
Response
Combination of fiber and broadband (excluding unsupervised
facilities), no cellular.
Security camera vlan to be limited to 30 Mbps (or less).
Major cloud providers preferred (i.e. AWS, Azure).
US based.
The required video retention period for this project is 365 days.
37
Who is responsible for ongoing cloud storage costs?
38
What is the retention length required for this project?
39
40 Will the City require third-party penetration testing?
Can the City provide details on Microsoft Entra ID configuration?
41
Are there additional SIEM or logging integration requirements?
42
Does “no inbound firewall ports” imply a zero-trust requirement?
The system must be capable of scaling to support this retention
period across all deployed cameras, as well as future expansion in
camera count and storage needs. Proposers shall base their
solutions and pricing on a minimum of 365 days of video storage.
Should be included in total cost of ownership upfront when proposal
is submitted.
The required video retention period for this project is 365 days.
Proposers may include optional pricing for extended archival
storage beyond this period for the City’s consideration.
No.
City will provide configuration details for setting up SAML SSO and
SCIM. Proposed platform must be compatible.
No additional, only included in the platform and whats listed in RFP.
Yes. The system must operate without requiring any inbound
firewall ports to be opened on the City’s network.
43
What are the primary operational use cases for AI analytics?
44
Are there restrictions regarding facial recognition or biometric analytics?
45
All components must function using outbound-only connections
initiated from within the City network. Solutions requiring port
forwarding, inbound NAT rules, or persistent inbound connections
from external systems are not acceptable.
To provide searchable options for city to find specific incident based
footage.
Facial recognition or biometric analytics are not required as part of
this project.
Proposers may include such capabilities as optional features;
however, their use would be subject to City policy and approval.
CITYWIDE SURVEILLANCE SYSTEM
PROPOSAL NO. PS-2026-01
RESPONSE TO REQUEST FOR INFORMATION NO. 1
RFI RFI
NO.
46 What level of false positive tolerance is acceptable?
47 Will analytics be used for evidentiary purposes?
48 Can the City provide solar feasibility data (sun exposure, uptime requirements)?
49 Is there a preferred cellular carrier or 5G provider?
50 Should vendors include ongoing cellular data plans?
51 Is the pole circuit always hot or controlled by a photocell/timer?
What is the voltage available at the pole (120V / 208V / 277V)?
52
Can we tap power legally, or is a dedicated meter required?
53
54 What are the expected response protocols for monitoring services?
55 Will the City provide dispatch authority guidelines?
56 Are there liability expectations for false dispatches?
57 What integration is required with law enforcement systems?
58 Does the City have a target go-live date or phased rollout expectations?
Are there permitting or installation restrictions?
59
60 What is the expected timeline for assessment, design, installation, and acceptance?
What are expectations for training format and number of users?
61
What are required support SLAs?
62
Is 24/7 support required?
63
64 What is the expected equipment lifecycle?
65 Should vendors include hardware refresh plans?
66 Are firmware updates included in base pricing?
Response
Not applicable.
No.
No.
No.
Yes.
City has a combination of both.
There are numerous poles at the various locations with varying
power outputs.
Power can be tapped from city facilities or poles as needed, no
dedicated meter required.
Vendor to provide options for city to consider.
No.
No.
None.
No.
No permitting restrictions, city must approve all installation
locations.
Complete project must be completed by 2029.
Virtual training is expected. total number of users will be no more
than 20.
Proposers must include support SLAs with 24/7 availability for
critical issues, defined response times (critical ≤1 hour), escalation
procedures, and uptime commitments (target 99.9%+ for cloud
services).
Hardware replacement timelines (next business day preferred) must
be included. Proposers should also provide target resolution or
workaround timeframes for critical incidents and submit their
standard SLA documentation for evaluation.
Support is expected to be available 24/7 for critical system issues.
Proposers should clearly define their support hours and escalation
procedures for non-critical issues.
5 years.
Yes, please include.
Yes, please include.
CITYWIDE SURVEILLANCE SYSTEM
PROPOSAL NO. PS-2026-01
RESPONSE TO REQUEST FOR INFORMATION NO. 1
RFI RFI
NO.
Is there a maintenance requirement to quote for this project?
67
Should pricing be CapEx, OpEx, or hybrid?
Response
Yes, please include ongoing system and hardware maintenance for
locations.
The City is open to CapEx, OpEx, or hybrid pricing models.
68
Proposers should clearly identify their pricing structure and provide
a detailed breakdown of all costs, including hardware, software
licensing, cloud services, installation, and ongoing support.
How should optional services be priced?
69
70 Are there budget constraints or target ranges?
71 What is the anticipated cost for this project the city has in mind?
72 How will innovation vs cost be weighed?
Will there be a product demo or proof-of-concept?
Should be listed per location and per optional service for city to
consider.
$800,000 in grant funding.
Using grant funding in the amount of $800,000.
Please refer to proposal evaluation grading listed in RFP.
A product demonstration or proof-of-concept is not required as part
of the initial proposal submission.
73
However, the City may request demonstrations, interviews, or
system validation from shortlisted proposers as part of the
evaluation process.
74 Are there negotiable terms in the sample agreement?
75 Will the City accept exceptions to insurance requirements?
Who owns derived data and analytics outputs?
76
No.
Yes, depending on what exception is being requested.
All video data, metadata, and any derived data or analytics outputs
generated by the system shall be the sole property of the City.
Please provide complete and current documentation of existing network infrastructure, Detailed network documentation, including bandwidth capacity per
including bandwidth capacity, for all proposed locations.
location, is not available.
77
Proposers should assume that the security camera network will
operate within a constrained environment and design accordingly.
The security camera VLAN should not exceed 30 Mbps (or less)
where applicable.
Please provide all available site drawings, as-built drawings, and mapping information No documents are available.
78 beyond Exhibit F necessary to support accurate system design and pricing.
Please confirm whether locations identified as “desired expansion goals” are to be
79 included in the base scope of work or treated as separately priced optional/phased
components.
Should be included in base scope of work.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.