Income Verification Software Platform

Location:	Ohio
Posted:	Jan 13, 2026
Due:	Feb 6, 2026
Agency:	Columbus Metropolitan Housing Authority
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Solicitation No:	RFP 2026-005
Publication URL:	To access bid details, please log in.

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COLUMBUS

METROPOLITAN

HOUSING AUTHORITY

REQUEST FOR

PROPOSAL (RFP)

Community. Commitment. Collaboration.

RFP Title:

INCOME VERIFICATION SOFTWARE PLATFORM

RFP Number: 2026-005

Issue Date:

01/12/2026

Submission Deadline: February 6th, 2026 @ 2:00pm

Contact Person: ANDREA QUINICHETT

Email: aquinichett@cmhanet.com

Phone: 614-421-4434

Let's work together!

REQUEST FOR PROPOSAL (RFP) No. 2026-005

INCOME VERIFICATION SOFTWARE PLATFORM

_____________________________________________________________________

Table of Contents

[Table No. 1]

Section Description

Page

Introduction

RFP Information at a Glance

1.0 HA’S Reservation of Rights

2.0 Scope of Work/Technical Specifications

4-6

2.1 Areas of Service/Definitions

4-6

2.2 One System Only

2.3 FDIC Insured

2.4 Current Contractor

2.5 General Depository Agreement

3.0 Proposal Format

3.1 Tabbed Proposal Submittal

6-8

3.2 Entry of Proposed Fees

3.3 Quantities

8-9

3.4 Proposal Submission

9-10

3.5 Proposer's Responsibilities--Contact With the HA

10-11

3.6 Pre-proposal Conference

4.0 Proposal Evaluation

4.1 Evaluation Factors

11-12

4.2 Evaluation Method/Plan

12-13

5.0 Contract Award

5.1 Contract Award Procedure

5.2 Contract Conditions

5.3 Contract Period

5.4 Licensing and Insurance Requirements

14-15

5.5 Right to Negotiate Fees

5.6 Contract Services Standards

6.0 Additional Considerations

6.1 Required Permits and Licenses

6.2

Taxes

6.3

Official, Agent and Employees of the HA Not Personally Liable

6.4

Termination

15-16

Attachments A-D

17-22

REQUEST FOR PROPOSAL (RFP) No. 2026-005

INCOME VERIFICATION SOFTWARE PLATFORM

_____________________________________________________________________

INTRODUCTION

T he Columbus Metropolitan Housing Authority (hereinafter, “HA”) is a public entity, formed in 1934 to provide

federally subsidized housing and housing assistance to low-income families, in Columbus and Franklin County.

CMHA is headed by a President & CEO and is governed by a Board of Commissioners and is subject to the

requirements of Title 24 of the Code of Federal Regulations (hereinafter, “CFR”) and CMHA’s procurement policy.

The Agency was brought into existence by resolution of the State of Ohio’s Board of Housing on May 8th, 1934. CMHA

is a subdivision of the State of Ohio.

Currently, the HA owns and/or manages: (a) 50 multi-family apartment complexes totaling 6,473 units; (b) ten

senior complexes, totaling 859 units; and (c) seven Service Enriched complexes, totaling 382 units. The HA also

administers approximately 13,500 Section 8 Housing Choice Vouchers and manages the HUD Project-Based Rental

Assistance contracts covering 81,000 units in Ohio and Washington, D.C. through its subsidiary, Assisted Housing

Services Corporation. The HA currently has approximately 182 employees.

In keeping with its mandate to provide efficient and effective services, the HA is now soliciting proposals from

qualified, licensed and insured entities to provide the services specified herein to the HA. All proposals submitted

in response to this solicitation must conform to all of the requirements and specifications outlined within this

document and any designated attachments in its entirety.

RFP INFORMATION AT A GLANCE

[Table No. 2]

HA CONTACT INFORMATION

Andrea Quinichett, Assistant Vice President of Purchasing

614.421.4434

aquinichett@cmhanet.com

HOW TO OBTAIN THE RFP DOCUMENTS ON THE

APPLICABLE INTERNET SITE

1. Access the cmhanet.com

2. Click on the “Business Opportunities/Section 3” heading

3. Click on the “Purchasing/Open Opportunities” heading

If you have any problems in accessing or registering on the

system, please call the Purchasing Department at

614.421.4434

PRE-PROPOSAL CONFERENCE

Thursday, Tuesday January 27th, 2026, 2:00pm on

Join Zoom Meeting

https://us02web.zoom.us/j/88526704885?pwd=vmTe7HL163pH

14na8F6c5b1K2yb7Ea.1

Meeting ID: 885 2670 4885

Passcode: 649156

HOW TO FULLY RESPOND TO THIS RFP BY SUBMITTING

A PROPOSAL SUBMITTAL

As directed within Section 3.0 of the RFP document, All pricing

must be submitted separately, to feeproposal@cmhanet.com.

All technical responses must be submitted and received to

technicalresponse@cmhanet.com no later than the submittal

deadline stated herein (or within any ensuing addendum).

PROPOSAL SUBMITAL RETURN & DEADLINE

Friday February 6th, 2026 @2:00pm

The CMHA Central Office

880 E. 11th Avenue, Columbus, Ohio 43211

Note: The electronic copy of the proposal and all required

financial information must be received by the HA no later than

2:00 p.m. on the stated due date. If submitting a physical

paper copy is not required, respondents may instead submit

one electronic response to the email address provided in the

solicitation.

ANTICIPATED APPROVAL BY HA BOARD OF May 2026

COMMISSIONERS

REQUEST FOR PROPOSAL (RFP) No. 2026-005

INCOME VERIFICATION SOFTWARE PLATFORM

_____________________________________________________________________

1.0 HA’S RESERVATION OF RIGHTS:

1.1 The HA reserves the right to reject any or all proposals, to waive any informality in the RFP

process, or to terminate the RFP process at any time, if deemed by the HA to be in its best

interests.

1.2 The HA reserves the right not to award a contract pursuant to this RFP.

1.3 The HA reserves the right to terminate a contract awarded pursuant to this RFP, at any

time for its convenience upon 30 days written notice to the successful proposer(s).

1.4 The HA reserves the right to determine the days, hours and locations that the successful

proposer(s) shall provide the services called for in this RFP.

1.5 The HA reserves the right to retain all proposals submitted and not permit withdrawal for a

period of 60 days subsequent to the deadline for receiving proposals without the written

consent of the HA Contracting Officer (CO).

1.6 The HA reserves the right to negotiate the fees proposed by the proposer entity.

1.7 The HA reserves the right to reject and not consider any proposal that does not meet the

requirements of this RFP, including but not necessarily limited to incomplete proposals

and/or proposals offering alternate or non-requested services.

1.8 The HA shall have no obligation to compensate any proposer for any costs incurred in

responding to this RFP.

1.9 The HA shall reserve the right to at any time during the RFP or contract process to prohibit

any further participation by a proposer or reject any proposal submitted that does not

conform to any of the requirements detailed herein. By accessing the HA website,

www.cmhanet.com and by downloading this document, each prospective proposer is

thereby agreeing to abide by all terms and conditions listed within this document and

further agrees that he/she will inform the CO in writing within 5 days of the discovery of

any item listed herein or of any item that is issued thereafter by the HA that he/she feels

needs to be addressed. Failure to abide by this time frame shall relieve the HA, but not the

prospective proposer, of any responsibility pertaining to such issue.

1.10 The HA reserves the right to select a single or multiple award contract.

1.11 The HA reserves the right to add requirements during the contract period when it is in the

best interest of the HA.

This part of the page is intentionally left blank

REQUEST FOR PROPOSAL (RFP) No. 2026-005

INCOME VERIFICATION SOFTWARE PLATFORM

_____________________________________________________________________

2.0 SCOPE OF WORK (SOW)/TECHNICAL SPECIFICATIONS (T/S): The Housing Authority (HA) seeks

proposals for a secure, efficient, and HUD-compliant Income Verification Software Platform to

support the administration of the Housing Choice Voucher (HCV) Program. The platform must

streamline income verification, enhance data accuracy, and support compliance with HUD

regulations.

2.1 General Requirements

Automate income verification for HCV applicants and participants.

Improve accuracy and reduce manual errors in income data collection.

Ensure compliance with HUD regulations, including 24 CFR Part 5.

Provide secure data handling and user-friendly interfaces for staff.

2.2 Core Feature

Automated Income Data Collection: Ability to access and verify income from employment,

benefits, and other sources using third-party data providers or applicant-submitted

documentation. Discrepancy Management: Tools to identify, flag, and resolve

inconsistencies in reported income. Document Upload and Management: Secure portal for

applicants to submit income documentation and for staff to manage and review files.

Workflow Automation: Configurable workflows for initial eligibility, annual reexaminations,

and interim changes.

2.3 Security and Compliance

Data Protection: End-to-end encryption and secure storage of sensitive information.

Role-Based Access: User authentication and permissions based on job function.

Audit Trail: Logging of all system activity for compliance and monitoring.

2.4 Reporting and Analytics

Custom Reports: Generate reports on verification outcomes, processing times, and

compliance metrics. Dashboards: Visual summaries of verification status, pending actions,

and performance indicators. Invoicing & Monthly Reporting: The proposer must provide a

sample invoice along with supporting documentation that includes detailed billing

information.

2.5 Integration and Compatibility

System Compatibility: Ability to interface with existing PHA systems (e.g., Yardi, OnBase,

SharePoint) via APIs or data exports. Flexible Architecture: Cloud-based deployment

options.

2.6 Implementation and Support

Implementation Plan: Detailed timeline, milestones, and resource requirements.

Training and Documentation: Onboarding support, user manuals, and training sessions for

PHA staff. Ongoing Support: Technical assistance, software updates, and maintenance.

2.7 Deliverables

Fully deployed income verification software platform.

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Income Verification Software Platform

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See also