Managed Services and Support for Fusion ERP System

Location: California
Posted: May 29, 2025
Due: Jul 8, 2025
Agency: City of Los Angeles
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: 221954
Publication URL: To access bid details, please log in.
Managed Services and Support for Fusion ERP System
Status
Stage
Open
Posted
5/28/2025
Bid Due
7/8/2025, 03:00 PM PDT
Partner

No
Contact
Organization
City of Los Angeles
Department
Harbor Department, Port of Los Angeles
Name
Felicia Ansley
Email
Email fansley@portla.org
Phone
Technical Assistance Deadline
Opportunity ID
Organization
221954
City of Los Angeles
Category
Bid Method
Type
Personal Services
Whole Item
RFP - Request For Proposal
Description
The Information Technology Division (ITD) is soliciting proposals to provide managed services support for the Harbor Department (LAHD) Oracle Fusion Enterprise Resource Planning (ERP) system. The selected proposer will manage operational support services for the ERP system that consists of the Oracle suite with third-party software integrations, providing strategic insights to enhance system functionality, and improve overall business efficiency.

On October 1, 2024, LAHD fully transitioned from an on-premises version of our ERP system and implemented Oracle Fusion Cloud. We are not seeking to implement a replacement for our current ERP. We are seeking assistance with troubleshooting and resolving existing problems our organization has encountered after go-live, improving the functionality of the recently implemented system, and providing additional (and/or improved) training materials and knowledge transfer to LAHD’s users.

The consultant selected from this RFP will be integral in ensuring optimal system performance, resolving issues promptly, and enhancing functionality to meet the department’s evolving business needs. The consultant will be expected to provide proactive support, improve user satisfaction, and drive continuous system improvements.

Proposers responding to this opportunity must have a minimum of five (5) years of experience with providing managed services with technical expertise in the Oracle Cloud, and a minimum of five (5) years of experience in integration support with external systems. Proposers should employ experienced staff with expert-level skills in designing, implementing, and maintaining Oracle Cloud system configurations, reports, and integrations.

**DO NOT SUBMIT QUESTIONS ABOUT THIS RFP, COMPLIANCE DOCUMENTS, OR YOUR PROPOSAL THROUGH THE RAMP SYSTEM. FOLLOW THE SUBMISSION INSTRUCTIONS IN THE RFP DOCUMENT.**
Proposal Submission Method
Links
Compliance Document List

Please login to find compliance document list
Prime NAICS Industry
541511: Custom Computer Programming Services Professional, Scientific, and Technical Services
541512: Computer Systems Design Services Professional, Scientific, and Technical Services
541519: Other Computer Related Services Professional, Scientific, and Technical Services
541611: Administrative Management and General Management Consulting Services Professional, Scientific, and Technical Services
611420: Computer Training Educational Services
541618: Other Management Consulting Services Professional, Scientific, and Technical Services
541990: All Other Professional, Scientific, and Technical Services Professional, Scientific, and Technical Services
541690: Other Scientific and Technical Consulting Services Professional, Scientific, and Technical Services
Sub NAICS Industry
Meetings
Documents
Name Uploaded Size
Appendix 1 – Staff Skills Assessment 5/28/2025, 06:32 PM PDT 46.1 kB
Appendix 2 - Company Background 5/28/2025, 06:33 PM PDT 30.5 kB
Managed Services and Support for Fusion ERP System RFP 5/28/2025, 06:34 PM PDT 1.9 MB
Tips for a Successful Proposal Submission_Fusion Support May 2025 5/28/2025, 06:50 PM PDT 385.3 kB
Summary
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

...Services Information 541512: Computer Systems Design Services Professional, Scientific, and Technical... Services 541519: ...

City of Los Angeles

Bid Due: 7/22/2026

...Computer Programming Services Professional, Scientific, and Technical Services 541512: Computer Systems... Design Services ...

City of Los Angeles

Bid Due: 6/26/2026

...: Software Publishers Information 541511: Custom Computer Programming Services Professional, Scientific..., and Technical ...

City of Los Angeles

Bid Due: 6/04/2026

...Computer Programming Services Professional, Scientific, and Technical Services 541512: Computer... and Technical Consulting ...

City of Los Angeles

Bid Due: 1/02/2030

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.