WSDOT - WSF-Customer Relationship Management
| Location: | Washington |
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| Posted: | Jun 8, 2026 |
| Due: | Jun 19, 2026 |
| Agency: | State Government of Washington |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | Ref #: RFI 2026-0608 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Close Date: | 06/19/26 |
| Title: |
WSDOT - WSF-Customer Relationship Management
Ref #:RFI 2026-0608 |
| Contact: | Tariq Ohab |
| Amendment Date: |
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| Description: | WSDOT is seeking to procure a modern Customer Relationship Management (CRM) solution to consolidate the fragmented landscape, providing a single customer record, unified communications management, improved customer service case handling, and the capability to deliver targeted marketing and communications campaigns to segmented customer groups. |
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| : | Includes an Inclusion Plan: N |
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| : | Additional Data |
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