ODOC - ManageEngine Service Desk Plus

Location: Ohio
Posted: Nov 9, 2025
Due: Nov 25, 2025
Agency: State Government of Ohio
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
Solicitation No: SRC0000035180
Publication URL: To access bid details, please log in.
Solicitation ID: SRC0000035180
Solicitation Name: ODOC - ManageEngine Service Desk Plus
Original Begin Date: 11/7/2025 1:46:56 PM
Begin Date: 11/7/2025 1:46:56 PM
End Date: 11/25/2025 7:00:00 AM
Inquiry End Date: 11/21/2025 5:00:00 PM
Commodity: Helpdesk or call center software
MBE Set Aside: MBE Set Aside
Agency: COM100000 Administration COMTUSG
COM100000 Administration RFTR
Solicitation Status: Open for Bidding
Solicitation Type: Quick Quote

Solicitation General Information
In an MBE set-aside solicitation, only those bidders/suppliers with an active MBE certification at the time the solicitation closes can submit a response
Solicitation ID
SRC0000035180
Solicitation Name
ODOC - ManageEngine Service Desk Plus
RFx Type
Quick Quote
Lot #
1
Solicitation Status
Open for Bidding
Round #
1
MBE Set Aside
Begin Date
11/7/2025 1:46:56 PM (ET)
Amendment?
End Date
11/25/2025 7:00:00 AM (ET)
Inquiry End Date
11/21/2025 5:00:00 PM
Summary
ServiceNow License Renewal

ManageEngine ServiceDesk Plus On
Demand Enterprise Edition - Annual Model -
Annual Subscription fee for 30 Technicians
(1000 nodes)

46004.1AEE4
Predecessor Contract
Process

Itemized Quote. The quote shall be itemized and include the following: estimated shipping, company name, contact information, including name, phone number and email to which COM should remit the purchase order.
Nothing herein guarantees that the quote will be accepted by Commerce.
Form of Payment. Please state in the quote if you accept credit card as form of payment and if there are any additional fees applied to those purchases.  If so, please state the additional fees and/or surcharge in the quote.
Current State Contract or Agreement. If the products and/or services are currently contracted under a Department of Administrative Services (“DAS”) Contract, State Term Schedule (“STS”), Master Maintenance Agreement (“MMA”) or Master Cloud Services Agreement (“MCSA”), provide the contract number and confirm your quote pricing matches what is listed in the pricing section of the DAS contract.  If the pricing contained in your responsive documents fails to match the DAS contract pricing, your quote may be rejected.
If the product and/or service requested is not quoted from an existing DAS Contract or Agreement, please provide supplier’s Software License Agreement, Maintenance Agreement, and Terms and Conditions documentation when quoting.
If not all products and/or services are referenced on a DAS Contract, please provide two separate quotes: one for products and/or services addressed in the DAS contract and one for the products and/or services not addressed by the DAS contract.
If signature is required for products and/or services not addressed by the DAS contract, please provide the agreement and/or terms and conditions related to the purchase. This includes software license agreements.

Ship To
Contracting Entity
COM100000 Administration COMTUSG
1 Record(s)
Participating Agencies
COM100000 Administration RFTR
1 Record(s)
Solicitation Documents
Keywords
Search Reset
0 Record(s)
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.