Photo Citation (Red-Light Camera) Program Services

CITY OF
FAYETTEVILLE
REQUEST FOR
PROPOSALS
PHOTO CITATION (RED-LIGHT CAMERA)
PROGRAM SERVICES
COF1517011
ISSUED: June 12, 2026
DUE: July 30, 2026
The City of Fayetteville is soliciting proposals from qualified firms to provide a comprehensive, turnkey Photo
Citation Program for automated enforcement of red-light violations in accordance with North Carolina law.
Funding Source: General
ISSUED BY: PRIMARY CONTACT:
CITY OF FAYETTEVILLE KIMBERLY TOON,
kimberlytoon@fayettevillenc.gov
(910) 433-1942
PROPOSERS ARE NOT REQUIRED TO RETURN THIS FORM

FAYETTEVILLE
AMERICA'S CAN DO CITY
A message from the Ci(v of Fayetteville City Manager, Dr. Douglas J. Hewett, ICMA-CM
The City of Fayetteville is fully committed to providing Small Local Business Enterprises
(SLBEs) and small businesses an equal opportunity to participate in all aspects of City
contracting, including but not limited to participation in the procurement of contracts relating to
construction, professional services, equipment, supplies, and improvements to facilities
throughout the City.
It is the policy of the City to prohibit discrimination against any person or business in pursuit of
these opportunities on the basis of race, sex, color, religion, national origin, age, or disability,
and to conduct its contracting and purchasing programs so as to prevent such discrimination. The
City is committed to following all applicable federal, state, and local laws as they relate to
procurement practices.
Small Business Participation Commitment
The City will actively seek and identify qualified small businesses, including SLBEs, and offer
them the opportunity to participate in the procurement of contracts for all City purchasing and
service contracts as well as construction and repair contracts. The City aspires to spend 40% of
its eligible contract dollars with small local suppliers and contractors.
Small Business Enterprise Program
The City's Charter has been amended by the General Assembly (H.B. 198) to establish a small
business enterprise program to promote the development of small local businesses. The City is
authorized to establish bid and proposal specifications that include measures to enhance
participation by small business enterprises located in Cumberland and Hoke Counties, including:
* Arranging solicitations, specifications, and contract requirements to facilitate small
business participation
* Providing technical assistance and capacity building programs
* Carrying out information and communication programs on contracting procedures and
opportunities
* Implementing outreach programs to identify and engage qualified small businesses
* Offering supportive services to help small businesses compete effectively
* Ensuring prompt payment to subcontractors
* Simplifying bonding and insurance requirements where appropriate
Federal and State-Funded Projects -Important Notice
In accordance with state directive following the U.S. Department of Transportation's October 3,
2025 Interim Final Rule to 49 CFR Part 26:

NOTICE TO BIDDERS
Pursuant to N.C.G.S. 143-129 sealed proposals will be received by the City of Fayetteville, until
2:00 p.m., July 30, 2026, at City Hall, 433 Hay Street, Fayetteville, North Carolina, at which
time they will be considered for the purchase of the following:
Photo Citation (Red-Light Camera) Program Services
Bids may be mailed to the City Purchasing Office, Attn: Kimberly Toon, 433 Hay Street
Fayetteville, NC 28301, or may be delivered in person or by express mail to 433 Hay Street,
Fayetteville, NC 28301.
The bid opening will be held at 2:00 p.m., July 30, 2026, at City Hall, 433 Hay Street, Fayetteville,
NC 28301, for the project entitled, "Photo Citation (Red-Light Camera) Program Services".
Plans, specifications and bid documents may be obtained in the Purchasing Office of the City of
Fayetteville, 2nd floor, City Hall, 433 Hay Street, Fayetteville, North Carolina, between the hours
of 8:00 a.m. and 5:00 p.m., Monday through Friday or by email request to
kimberlytoon@fayettevillenc.gov
The City reserves the right to reject any or all bids and to waive all informalities concerning this
bid. This bid will be awarded to the lowest, responsive, responsible bidder or bidders, taking into
consideration quality, performance and the time specified in the proposals for the performance of
the contract.
City of Fayetteville
Kimberly Toon, CLGPO
Purchasing Manager

Contents
1. Objective, Purpose, and Background ............................................................................. 7
1.1. Introduction ..................................................................................................................... 7
2. Proposal Submission Requirements................................................................................ 2
2.1. RFP Terms and Conditions.............................................................................................. 3
2.2. Schedule........................................................................................................................... 3
2.3. RFP Questions ................................................................................................................. 3
2.4. Proposal Format and Content Requirements ................................................................... 4
2.4.1. Company Information and Executive Summary ........................................................ 4
2.4.2. Firm Qualifications and Experience ........................................................................... 5
2.4.3. Staff Qualifications and Expertise .............................................................................. 6
2.4.4. Requirements, Documentation, and Service Approach .............................................. 6
2.4.5. Preferences Approach ................................................................................................. 7
2.4.6. Proposed Pricing and Financial Stability.................................................................... 7
2.5. Evaluation Process ........................................................................................................... 8
2.5.1. Identification of qualified bidders .............................................................................. 8
2.5.2. Evaluation of proposals from qualified bidders ......................................................... 8
2.5.3. Proposal ranking and shortlist identification .............................................................. 9
2.5.4. Interviewing shortlisted Proposers ............................................................................. 9
2.5.5. Contract negotiations with selected Proposer ............................................................. 9
3. Notice To Proposers........................................................................................................ 11
3.1. Legal Compliance .......................................................................................................... 11
3.2. Nondiscrimination ......................................................................................................... 11
3.3. Modification or Withdrawal of Proposal ....................................................................... 11
3.4. Duration of Proposal ...................................................................................................... 11
3.5. Prohibited Communications .......................................................................................... 11
3.6. Confidentiality ............................................................................................................... 12
3.7. Precontract Expenses ..................................................................................................... 12
3.8. Protest Procedures ......................................................................................................... 12
3.9. Proposer's Warranties and Representations ................................................................... 13
3.10. Proposal Compliance ..................................................................................................... 13
3.11. Signed Proposals............................................................................................................ 13
3.12. Causes for Disqualification ........................................................................................... 13
4. Scope of Work ................................................................................................................. 15
4.1. Background/Overview .................................................................................................. 15
4.2. Scope of Work .............................................................................................................. 16

4.2.1. City Designated Representative ................................................................................ 16
4.2.2. Point of Contact ........................................................................................................ 17
4.2.3. Proposal Submission................................................................................................. 17
4.2.4. General Requirements .............................................................................................. 18
4.2.5. Detection and Imaging .............................................................................................. 18
4.2.6. Violation Processing System .................................................................................... 19
4.2.7. DMV and Owner Identification ................................................................................ 21
4.2.8. Citation Issuance....................................................................................................... 21
4.2.9. Payment Processing and Financial Controls ............................................................ 21
4.2.10. Correspondence Processing ...................................................................................... 23
4.2.11. Reporting and Analytics ........................................................................................... 23
4.2.12. System Functionality ................................................................................................ 25
4.2.13. Data Security and Evidence Management ................................................................ 25
4.2.14. Administrative Hearing ............................................................................................ 25
4.2.15. Customer Service ...................................................................................................... 26
4.2.16. Maintenance and Support ......................................................................................... 26
4.2.17. Infrastructure Requirements ..................................................................................... 27
4.2.18. Public Awareness ..................................................................................................... 27
4.2.19. Project Management ................................................................................................. 28
4.2.20. Asset Management and Transition ........................................................................... 28
4.2.21. Financial Responsibility ........................................................................................... 29
4.2.22. Pricing Requirements ............................................................................................... 29
4.2.23. Financial Model ........................................................................................................ 29
4.2.24. Transparency ............................................................................................................ 30
4.2.25. Expansion Pricing ..................................................................................................... 30
4.2.26. Performance Reviews ............................................................................................... 31
4.2.27. Contract Cure Period ................................................................................................ 31
4.2.28. Contract Compliance ................................................................................................ 31
4.2.29. Contract Assignment ................................................................................................ 32
4.2.30. Contract Audit Rights ............................................................................................... 32
5. Contract Terms and Conditions .................................................................................... 33
5.1 Type of Contract ............................................................................................................ 33
5.2 Contract Term ...................................................................................................................... 33
5.3 Financial Stability ................................................................................................................ 33
5.4 Insurance Requirements ...................................................................................................... 33
5.5 Applicable Federal Emergency Management Agency (FEMA) Clauses ............................ 34
5.6 Contract Changes ................................................................................................................. 34

5.7 Pricing ............................................................................................................................ 34
5.8 Safety and Environmental Compliance ......................................................................... 35
5.8.1 Safety Compliance ........................................................................................................... 35
5.8.2 Environmental Compliance ............................................................................................. 35

1. Objective, Purpose, and Background
1.1. Introduction
The City of Fayetteville, North Carolina ("City") is soliciting proposals from qualified firms
("Proposer") to provide a comprehensive, turnkey automated Photo Citation (Red-Light Camera)
enforcement program ("Program") in accordance with North Carolina law. The Program is intended
to enhance motorist and pedestrian safety, improve compliance with traffic signal regulations, and
reduce crashes associated with red-light violations through proven automated enforcement
technology.
The selected Proposer shall furnish, install, operate, maintain, and support all components of the
Program, including camera systems, violation processing, customer service, adjudication support,
and required interfaces with the Fayetteville Police Department ("FayPD") and the Public Services
- Traffic Services Division. The Proposer shall also provide administrative support and coordinate
with all relevant City departments and partner agencies in the implementation, operation, and
ongoing management of the Program.
The Program will be deployed at intersections identified by the City based on safety data, with an
initial implementation of approximately ten (10) camera systems (see Appendix A) and the potential
for expansion during the contract term. The selected Proposer may be required to support site
evaluations and recommend additional locations as requested by the City.
This Program is intended to serve as a force multiplier for FayPD, enabling officers to focus on
priority public safety functions while maintaining consistent enforcement of traffic laws. FayPD will
retain oversight authority and review violations prior to citation issuance.
The City intends to award a multi-year contract to a single Proposer for a fully turnkey solution. The
Proposer shall provide all equipment, software, personnel, and services necessary to implement,
operate, and maintain the Program in compliance with all applicable laws. The City will not assume
ownership of equipment and does not guarantee a specific number of locations or volume of work.
Revenues generated from civil penalties will be distributed in accordance with North Carolina law,
consistent with the Program's emphasis on safety and voluntary compliance.
The City is committed to a fair and competitive procurement process and seeks proposals from firms
with demonstrated experience delivering similar programs for public agencies of comparable size
and complexity.

2. Proposal Submission Requirements
Proposers are required to submit:
* One (1) signed original proposal
* Five (5) hard copy proposals
* One (1) electronic copy of the proposal on a USB flash drive
The electronic copy must:
* Include all required documents in PDF format, readable without passwords
Each Proposer is required to submit its proposal in a sealed package with the Proposer's name,
RFP number, and proposal closing time/date clearly marked on the submission. The proposal
packages shall be arranged and presented as stipulated in Section 2.4.
The City will receive proposals no later than 2:00 p.m. EST, JULY 30, 2026. The proposal
packages are to be delivered to:
Mailing Address Office Address
PROPOSAL TITLE: City of Fayetteville Photo PROPOSAL TITLE: City of Fayetteville Photo
Citation (Red-Light Camera) Program Services Citation (Red-Light Camera) Program Services
City of Fayetteville Purchasing Office City of Fayetteville Purchasing Office
Attn. Kimberly Toon, Purchasing Manager Attn. Kimberly Toon, Purchasing Manager
433 Hay Street 433 Hay Street
Fayetteville, NC 28301 Fayetteville, NC 28301
Electronic submissions via email or fax will not be accepted. Proposals must arrive by the
deadline regardless of the delivery method. Proposers are responsible for ensuring timely
delivery; any proposals received after the submission deadline will be rejected.
Confidential information must be clearly marked as "CONFIDENTIAL" on each applicable
page, and Proposers must provide a redacted version for public record requests.
Submittals shall be limited to a maximum of thirty (30) typewritten pages (812" x 11", font
size 10 or larger). These pages shall be printed double-sided onto fifteen (15) sheets of letter
size (812" x 11") paper. Promotional literature, brochures, etc. will be considered as part of
the page limit. The front and back cover, tabs, acknowledgment of addendum, as well as
appendices and exhibits will not be counted toward the page limit. Packages which exceed
the page limit may be rejected as non-compliant.
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2.1. RFP Terms and Conditions
By submitting a proposal, Proposers agree to comply with all terms, conditions, and specifications
as outlined in this RFP. This includes the City's Contract requirements, Contract terms and
conditions, and any addenda issued prior to contracting. The terms specified in this document will
form part of the final Contract between the City of Fayetteville and the selected Proposer.
The City's Purchasing Department reserves the right to
* reject any or all proposals,
* cancel or modify the solicitation at any time, and
* request clarifications from Proposers as needed.
Proposers shall maintain the pricing, terms, and conditions of their proposal for a minimum of 150
calendar days from the proposal due date. The selected Proposer will be bound by their proposal
upon award of the contract.
2.2. Schedule
The City has established the following schedule for the procurement process:
Milestone: Date:
RFP Issued June 12, 2026
Questions Due June 30, 2026
Reponses to Questions Issued July 6, 2026
Proposal Dues July 30, 2026
Finalist Interviews Begin (if needed) Week of August 17 , 2026
Notification of Selection / Denial Week of August 24, 2026
Target to Execute Contract (4 - 8 Weeks After Selection)
Red-Light Camera Program Services Start (Following Contract Execution - TBD)
Red-Light Camera's Operational July 1, 2027
*The City reserves the right to revise the schedule in its sole discretion*
2.3. RFP Questions
Proposers are encouraged to submit written questions if they require clarification on any portion
of the RFP. All questions must be submitted in writing via email to:
Email: COFBiddingQuestions@fayettevilleNC.gov
Subject Line: RFP - Photo Citation (Red-Light Camera) Program Services
The deadline for submitting questions is June 30, 2026 at 12:00 p.m. (EST).
Responses to all questions will be issued via an official addendum on July 6, 2026, by 5 p.m.
EST. The addendum will be posted on the City of Fayetteville's Purchasing website. No questions
will be answered via telephone or in-person communication. Proposers are advised to rely solely
on written addenda for any clarifications or updates to the RFP. The addenda will become part of
the official RFP document.
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