IT Service Management System
| Location: | North Carolina |
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| Posted: | Jun 3, 2025 |
| Due: | Jun 24, 2025 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 99-MP24042 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | 99-MP24042 |
| Project Title: | IT Service Management System |
| Description: | Guilford Technical Community College (GTCC) is seeking proposals from qualified vendors to provide a comprehensive IT Service Management (ITSM) system. The solution must address current limitations in the College’s co-managed ticketing system, offering increased flexibility, configurability, automation, and reporting capabilities while reducing reliance on external vendors. |
| Opening Date: | 6/24/2025 3:00 PM |
| Posted Date: | 6/3/2025 |
| Status: | Open |
| Department: | GUILFORD TECHNICAL COMMUNITY COLLEGE |
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Solicitation Number
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99-MP24042
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Department
GUILFORD TECHNICAL COMMUNITY COLLEGE
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Status Reason
Open
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Opening Date
2025-06-24T15:00:00.0000000
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Posted Date
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2025-06-03T13:28:37.0000000Z
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Commodity Code
Cloud-based software as a service
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Mandatory Conference/Site Visit
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Special Instructions
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Description
Guilford Technical Community College (GTCC) is seeking proposals from qualified vendors to provide a comprehensive IT Service Management (ITSM) system. The solution must address current limitations in the College’s co-managed ticketing system, offering increased flexibility, configurability, automation, and reporting capabilities while reducing reliance on external vendors.
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.