Comprehensive MTSS Digital Platform

Request for Proposal (RFP)
Comprehensive Multi-Tiered System of Supports (MTSS) Digital Platform
Cumberland County Schools
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Name of School/Department
Academic Services
Student Support Services
Refer all inquiries in writing to Dr. Lavette Braswell Item: Comprehensive MTSS Digital Platform
Email: lavettebraswell@ccs.k12.nc.us RFP Number: 173-26007
Source of Funds: Budgeted Funds and Federal
(See Bid Questions on page 4.) Grants
DUE DATE FOR PROPOSAL: 2:00 pm (ET) April 21, 2026
A1. Notice to Bidders
Cumberland County Schools (CCS) is seeking proposals for a comprehensive MTSS digital platform that
empowers district and school-based staff to drive student success. The selected solution will centralize
academic, attendance, and behavioral data into a single, actionable interface, streamlining the identification
and monitoring of student needs. Beyond data synthesis, the platform must deliver research-based
instructional solutions, robust intervention documentation, and integrated family communication tools. By
bridging real-time analytics with practical classroom resources, this partnership aims to foster a holistic
support system that significantly improves academic, attendance, and behavioral outcomes for all students
across the district. Interested bidders are invited to submit a written proposal.
A2. Execution:
In compliance with this Request for Proposals, and subject to all the conditions herein, the undersigned
offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite
each item within the time specified herein. By executing this bid, I certify that this bid is submitted
competitively and without collusion (GS. 143-54)
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Failure to complete and sign this section prior to submittal shall render the proposal
invalid and it WILL BE REJECTED. Late submissions will not be accepted.
BIDDER: Federal Tax ID or Social Security No:
Street Address: PO Box:
City, State, Zip: Telephone No: Fax No:
Type or Print Name & Title of Person Signing: Date:
Authorized Signature: E-Mail:
Request for Proposal (RFP)
Comprehensive MTSS Digital Platform for Cumberland County Schools
Table of Contents:
A. Request for Proposal.............................................................................................................................................1
A1. Notice to Bidders...................................................................................................................................1
A2. Execution................................................................................................................................................1
A3. Vendor Letter.........................................................................................................................................3
I. Invitation to Submit Proposal.....................................................................................................................4
II. Public Bid Opening.......................................................................................................................................4
III. Introduction...................................................................................................................................................5
IV. Purpose...........................................................................................................................................................5
V. Project
Expectations...................................................................................................................................................5
VI. Requirements of Proposal Response.........................................................................................................7
A. Official Bid: Pricing
Sheet.....................................................................................................................................................13
B. Attachment:
References.....................................................................................................................................13
C. Attachment: Rubric for Evaluation.............................................................................................14
D. Attachment: Vendor Scorecard....................................................................................................15
VII. Conditions and Terms................................................................................................................................15
VIII. Required Credentials.................................................................................................................................15
IX. Invitation to Submit Proposal...................................................................................................................16
X. Insurance Requirements...........................................................................................................................16
XI. Federal Uniform Guidance........................................................................................................................17
XII. General Contract Terms and Conditions.................................................................................................19
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A3
Dear Vendor:
Cumberland County Schools invites you to submit your proposal to provide our district with a highly
effective, comprehensive MTSS digital platform that centralizes academic, attendance, and behavioral data.
The system must provide real-time analytics alongside actionable instructional resources, intervention
documentation, and family communication tools.
The selected vendor will provide high-quality in-person and on-demand professional development to ensure
long-term sustainability across the district. Success in similar large-scale environments and seamless
integration with CCS's existing Student Information System (SIS) and mandated assessments are required.
Training, professional development, and ongoing staff support will be implemented in the 2026-2027 school
year. Preference will be given to proposals meeting the RFP specifications and offering single-year
contracts with the option to renew.
It is the purpose of this Request for Proposal (RFP) to:
Identify and select a company(s) to provide a comprehensive MTSS digital platform for Cumberland
County Schools that will support district and school-based staff and ultimately increase positive
student outcomes in the following areas: academics, attendance, and behavior.
Proposals submitted shall be evaluated by a committee that includes district executive and superintendent
leadership, district and school-based administrators, teachers, and community members. Complete
information can be found in the Request For Proposal. The timeline for this RFP is as follows:
March 30, 2026: RFP post date.
April 6, 2026, at 12:00 pm: All written questions should be emailed to
lavettebraswell@ccs.k12.nc.us.
April 7, 2026: District responses to questions will be made available in the form of an
addendum.
April 21, 2026, by 2:00 pm: All proposals must be received.
June 10, 2026: Notice of award (tentative)
Please see the attached RFP for all information, instructions, and requirements. We look forward to
reviewing your proposal.
Academic Services & Student Support Services
Cumberland County Schools
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I. Invitation to Submit Proposal
Cumberland County Schools district requests the submission of a project with cost proposals from all
interested parties. Colleges/universities are encouraged to participate as well. Submission must be by
hardcopy only. Proposals shall be submitted as a "sealed bid." You must provide eight (8) copies of your
proposal and mail the proposal packet to 2491 Gillespie Street, Fayetteville, NC 28306, or hand deliver it
to Susan Riddle at 2491 Gillespie Street, Fayetteville, NC 28306.
Proposals will be accepted from companies that will provide a highly-effective web-based program design,
providing a comprehensive system to implement the MTSS framework in a streamlined and user-friendly
manner. Submitted proposals shall be evaluated by a committee that includes district and school-based
leaders and teachers. Complete information can be found in the Request For Proposal.
Bid Questions: Upon review of the RFP document, bidders may have questions to clarify or interpret the
RFP to submit the best proposal possible. To accommodate the question process, bidders shall submit any
such questions in writing only to Dr. Lavette Braswell - lavettebraswell@ccs.k12.nc.us - by April 6, 2026, at
12:00 pm. ET.
Mailing Instructions: Submit eight (8) fully-executed bid documents in a sealed envelope, marked with the
CCS bid number on the outside of the envelope, by the instructions below. If a bidder is submitting more
than one bid, each bid shall be submitted in separate sealed envelopes and marked accordingly. For delivery
purposes, the bidder is asked to please include separate sealed bids in the same outer package.
DO NOT SUBMIT LESS THAN ONE PAPER COPY OF YOUR BID. THIS SHALL BE CAUSE FOR REJECTION
OF YOUR BID.
DO NOT SUBMIT AN ELECTRONIC OR FAXED COPY OF YOUR BID. THIS SHALL BE CAUSE FOR
REJECTION OF YOUR BID. It is the responsibility of the bidder to have the bid in this office by the
specified time and date of opening.
Delivered By US Postal Service, FedEx, UPS, or other courier services Hand Delivered
Attn: Dr. Lavette Braswell Attn: Susan Riddle
Cumberland County Schools Cumberland County Schools
810 Gillespie Street Finance Building
Fayetteville NC 28306 2491 Gillespie Street
(910) 678-2422 Fayetteville NC 28306
IMPORTANT: The Bid Number from page 1 must be shown on the outside of the envelope.
II. Bid Opening
Sealed bids are due by the date and time stated on page 1, at which time the bids shall be opened, and the
names of the bidders read aloud. A bid tabulation will be provided to all bidders after the bids have been
evaluated.
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III. Introduction
District Background:
With nearly 50,000 students, Cumberland County Schools is the 5th largest school district in NC with 86
schools - 50 elementary, 17 middle, 17 high, and 2 virtual schools. The district is the 2nd largest employer in
Cumberland County, surpassed only by the military, with over 6,000 full-time employees.
Reflecting its proximity to Fort Bragg, over 25% of the student population is militarily connected, a critical
demographic priority for the district. The student body is exceptionally diverse, speaking more than 82
native languages and representing the following approximate racial/ethnic breakdown: 45.5% Black, 26.2%
White, 15.3% Hispanic, 9.0% Two or More Races, 2.0% Asian, 1.4% Native American, and 0.5%
Hawaiian/Pacific Islander.
Through CCS's Strategic Plan, we are committed to ensuring a safe, positive, and rigorous learning
environment to prepare lifelong learners to reach their maximum potential. It is important for our district to
create, develop, and implement a streamlined MTSS framework that meets the needs of all students through
the use of a dynamic digital platform that saves time for educators and increases student outcomes.
IV. Purpose
The objective of this Request for Proposal (RFP) is to select a qualified vendor to provide a comprehensive,
web-based MTSS digital platform. This solution must empower Cumberland County Schools to improve
student outcomes in academics, attendance, and behavior through data-driven intervention tools and
tailored instructional support for all students.
V. Project Expectations
The selected web-based platform must allow for the assignment of tailored educational support methods
that address the unique requirements of every student. It should equip staff with interactive resources for
intervention that facilitate multiple levels of assistance, specific guidance, and focused teaching. This
program will underpin a comprehensive multi-tiered framework designed to support the entire
development of the child, aiming for beneficial and lasting student results.
Data Integration
The platform must serve as an authoritative source by aggregating data from various district systems.
SIS integration: Seamless nightly sync with Infinite Campus for rostering, demographics,
attendance, and behavior incidents.
Assessment Ingestion: Support automated nightly data ingestion with major assessment partners.
Historical Data: House unlimited years of historical data to track student progress longitudinally.
Automated Data Export: Support automated nightly SFTP exports of all platforms to a shared folder
for district IT use with external platforms.
Student Data And Intervention Planning & Management
The platform must automate the identification of students requiring support to ensure student needs are
met and timeliness.
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Automated Tiering: Ability for administrators to apply cut-scores to universal screeners to
automatically recommend Tier 2 or Tier 3 status.
Teacher/Interventionist View: At-a-glance rosters showing risk levels and support plan status.
Longitudinal Profiles: Provide a comprehensive view of student progress over multiple years,
including academic assessments, behavioral incidents, attendance, support plans, and graduation
readiness.
Support Planning: Create goals aligned to best practices, generate support plans, and assign
progress monitors in accordance with MTSS best practices
Customizable Evidence-Based Library: Have an embedded library of research-based interventions
(literacy, math, SEL, behavior, and attendance).
College and Career Readiness (CCR): Provide a centralized "CCR Tab" for grades 6-12 to track
graduation readiness, benchmark results, and action items such as FAFSA and transcripts.
Chronic Absenteeism Tracking: Programmatically identify students at risk for chronic absenteeism
based on customizable thresholds of missed school days.
Attendance and Early Warning Framework
To keep students engaged and progressing, the software must prioritize the use of attendance and
engagement information:
Proactive Alert System: The tool must include a framework that flags students who may be at risk
based on their attendance patterns and behavioral cues before their performance declines.
Information-Driven Attendance Culture: It should help establish an environment where attendance
is managed through data by highlighting current patterns and school-wide risks for administrators.
Preserving Learning Time: By enabling staff to recognize issues at an early stage, the system should
help decrease the amount of classroom time lost and ensure students stay current with grade-level
material.
Behavioral Support and Intervention
The platform must provide a unified space to monitor and manage student conduct and well-being:
Detailed Incident Tracking: The system should allow staff to record and examine specific details of
behavioral incidents, including the time of day, how often they occur, the setting, and what triggered
the event.
Strategic Behavior Plans: It must include a library of verified methods for addressing academic,
attendance, and or behavioral needs and facilitate the creation of focused support plans for
students requiring supplemental and intensive guidance.
Safety and Risk Oversight: The platform must include specialized features for evaluating and
managing safety concerns.
Collaborative Case Management: Tools should be included to help teams work together on sensitive
cases without excessive administrative work.
User Experience and AI Innovations
The District is interested in a platform with innovative tools that reduce administrative burden for teachers.
User-Friendly Interface: Provide an intuitive, responsive interface with embedded help resources.
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Role-Based Access: Enforce secure, responsibility-based permissions for district admins, school
leaders, teachers, and external providers.
External Provider Integration: Enable a secure, permission-based interface for external
service providers (e.g., third-party tutors) to document progress monitoring and
intervention fulfillment without accessing the broader student educational record.
Administrative Support: AI-powered tools to automate meeting administrative tasks.
MTSS Chatbot: A secure, context-aware assistant to help educators interpret data and differentiate
instruction in real-time.
Automated Meeting Summaries: AI-driven tools to transcribe or summarize MTSS team meetings.
Long-Term Implementation Objectives
The proposed software must demonstrably assist the district in reaching the following primary targets:
Address Disproportionate Treatment for Students with Disabilities: Use broad system oversight
and specialized tracking tools to monitor for fairness and student involvement across the entire
district.
Enhance Scholastic Success: Show a measurable increase in students reaching their educational
targets while significantly decreasing the time staff must spend on the logistics of planning these
supports.
Reduce Educator Workload: Improve educator satisfaction and reduce burnout by automating 80%
of manual MTSS data entry and report generation tasks.
Increase Family Engagement: Increase documented family engagement in the intervention process
to ensure support continues beyond the school day.
Early Identification: Reduce the number of students requiring Tier III intensive support by
identifying and successfully intervening with 'at-risk' students at the Tier I or Tier II level.
Significant Decrease in Disciplinary Removals: Utilize live behavioral information to make
preemptive changes to how students are taught, thereby lowering the number of in-school and
out-of-school suspensions.
Lower Rates of Alternative Schooling: Use consistent higher-tier behavioral supports to keep
students in their standard learning environment.
Eliminate Differences in Discipline Outcomes: Ensure all help is provided based on objective
information rather than classifications, helping to reduce gaps in how students of color and their
classmates are treated.
Impacted Staff and Students
Students 48, 434
District-level Staff 65
School-level staff (principals, assistant principals, teachers) 3989
VI. Requirements of Proposal Response
Platform Non-Negotiables Included in
Bid?
General Requirements: Scope of Work (Circle Answer)
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A general description of the vendor's capabilities and capacities related to the development, Yes No
production, and administration of a restorative practices program. The description shall also
identify the:
Number of employees in the company
Company's location(s), including any presence in North Carolina.
Overall capacity of the vendor's organization(s)
Resources that it will commit to the work for the project (by name and role in the project)
shall be provided.
The vendor should provide its proposed program and assumed scope of work for an Yes No
implementation project based on other PreK-12 organizations that are demographically similar.
For Staff (District-level & school-level leaders and MTSS/Instructional teams): Yes No
Professional Learning & Sustainability: High-quality initial training, continuous
professional development, and ongoing virtual and in-person coaching to ensure
district-wide fidelity.
Holistic Progress Monitoring: Real-time access to integrated dashboards at the student,
school, and district levels, tracking growth across academic benchmarks, attendance
trends, and behavioral incidents.
Seamless Data Integration: Automated synchronization with the existing Student
Information System (SIS) and mandated assessment tools to eliminate manual entry and
ensure data integrity.
Advanced Analytics & Reporting: Robust reporting tools capable of cross-referencing
data points (e.g., the impact of attendance on academic growth) with the ability to export
data for external systems and state compliance.
Instructional & Intervention Planning: Targeted recommendations for evidence-based
interventions and restorative practices, with built-in tools for documenting student plans
and monitoring the effectiveness of support.
AI-powered tools: Focused on automating meeting administrative tasks and building
appropriate student-centered interventions.
The vendor shall describe a recommended approach for planning, designing, programming, and Yes No
pre-load activities. The vendor must distinguish between the district's and vendor's
responsibilities and describe the mechanisms and tools included in their solution that will be used
to execute this program.
Proposals should provide a clear explanation as to how the vendor will deliver services and Yes No
support, training, and coaching to staff.
Provide an overview of your platform services that include: Yes No
Content areas
Grade levels served
Description of materials or program that will be used
Description of the level of engagement and interactivity
Overall approach or method
Confirm the service delivery model that will be employed Yes No
Staff: In-person, virtual, and on-demand
Delineate underlying research findings to support the proposed tool and resources Yes No
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Outline the projected costs of utilizing your organization's services for one year, with the Yes No
possibility for renewal depending on the efficacy of the program
Family Outreach and Engagement
Describe how student parents/guardians will be informed in an automatic process. Yes No
Ability to Scale
Please confirm your projected service capacity Yes No
Capacity to support all included students and staff as outlined in the RFP Yes No
Capacity to scale the project to encompass the entire district Yes No
Timeline of Implementation
Respondent representative(s) shall, in a timely manner, work regularly with district/school Yes No
personnel to answer all questions regarding the production of financial matters pertaining to the
individual services required
The vendor is required to provide post-implementation support for the system. The support for Yes No
the system will address post-implementation problem analysis and fixes, and technical support for
general warehouse administration and maintenance.
A local and/or toll-free phone number(s), live chat, and/or email address(es) for CCS's access to the Yes No
respondent's representative(s). Respondents shall respond to all requests/telephone calls to
include personalized customer service and technical support.
Staffing Model: Please state what type of staffing model will be utilized. Please state the expected Yes No
skills, competencies, experience, and certifications or degrees of trainers and curriculum
designers.
Training: Please detail your staff training model and commitments. Orientation provided to staff, Yes No
pre-service training, ongoing training, content, and service hours
The vendor will create a customized plan that includes timelines for professional learning
and support that includes recommendations for the training of district, CCS principals,
and school leaders, technical onboarding assistance, online job-embedded resources, and
easy online access to support professionals.
Data (Dis)Aggregation, Analysis & Reporting Capabilities
Desired integrative data analysis and reporting components include: Yes No
Automated data entry
User interface that allows for quick and easy access to student, teacher, and school data
Data disaggregation at district, school, teacher, and student levels
Simple discernment of data trends at all levels and in a variety of forms to assist in the
identification of student needs and potential inequities
All data points necessary for deep data dives at a variety of levels, including district,
school, classroom, and individual student
Capabilities to disaggregate data according to CCS District Strategic Plan metrics are Yes No
encouraged.
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Capabilities to disaggregate and generate multiple charts, graphs, exportable Excel Yes No
spreadsheets/Google sheets, presentations, etc., are asked to obtain concrete forms of
data.
The reporting platform should provide the district with the ability to disaggregate data for Yes No
underserved student groups efficiently.
The vendor will provide the ability to generate reports by specific periods and data Yes No
sets-(monthly, a 3-year span, individual, grade level, school-specific, etc.
The vendor displays the ability to flag data according to district and state baselines to Yes No
determine proficiencies, deficiencies, and short and long-term goals.
Particular attention will be paid to ease of use for classroom and building-level educators. In Yes No
addition, it should be possible for the districts' technical staff to create read-only queries and
reports for use throughout the district. The system must work in conjunction with CCS's Student
Information System.
Project Approach and Plan
The proposer will be responsible for the development and maintenance of the project task plan and Yes No
schedule, based on the approach, methodology, and tools used successfully by the proposer in
previous engagements. The proposer will be responsible for regular reporting of progress against
the plan, recommending corrective actions to be taken in the event of unanticipated changes to the
plan or schedule, and regular updates to the plan and schedule to accommodate any changes.
To minimize cost and reduce risk, the district believes it is important for the successful proposer to Yes No
use their methodology, applying it to the particular needs of CCS. The "how" of the project should,
therefore, be provided by the proposer, using a proven methodology, approach, and work plan that
the proposer has used successfully in other comparable PreK-12 implementations.
Knowledge Transfer
Knowledge transfer is a continuous process designed to enable the district to properly support the Yes No
operation and continuous improvement of the program without the support of external
consultants. The proposer will be responsible for the development of a knowledge transfer plan for
the project team. Through training, workshops, and mentoring relationships, the proposer will be
responsible for educating the project team in the methodology, architecture, and design of the
program, and maintenance techniques.
Technical Environment & Data Requirement
The proposed solution should be hosted and managed by the selected vendor and must be a Yes No
web-based application. The proposal must provide a standard architectural framework for the
network and hardware configuration. A diagram representing the major components and
relationships of the solution, network capacity, considerations, and support of the proposed
software components should be addressed.
The ad hoc analysis and reporting tools must support the development of an Early Warning System Yes No
(EWS) that can be used to identify at-risk students based on threshold criteria established by the
district. Thresholds must have the ability to roll up and be defined at various levels, including: by
the school, subject area, grade level, user-defined group, and teacher.
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