Parking Violations and Camera Summons Payment Processing Lockbox RFP

Location: New York
Posted: May 9, 2025
Due: May 16, 2025
Agency: City of New York
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: 83625P0002
Publication URL: To access bid details, please log in.
Program: TREASURY AND PAYMENT SERVICES
Industry: Standard Services
EPIN: 83625P0002
Procurement Name: Parking Violations and Camera Summons Payment Processing Lockbox RFP
Agency: DEPARTMENT OF FINANCE
RFx Status: Released
Procurement Method: Competitive Sealed Proposal
Release Date: 5/9/2025 9:00:00 AM
Due Date: 5/16/2025 3:00:00 PM
Main Commodity: Banking Services

Show / Hide : Summary Summary
EPIN
83625P0002
Release Date
5/9/2025 9:00:00 AM (Your Local Time)
Estimated Number of Contracts
1.00
Estimated Procurement Value
5,872,424.76
Agency
DEPARTMENT OF FINANCE
Agency Contact First Name
Ying
Agency Contact Last Name
Li
Agency Contact Email
liying@finance.nyc.gov
Concept Report
RFx Title
Parking Violations and Camera Summons Payment Processing Lockbox RFP
RFx Status
Released
Show / Hide : Description Description
The New York City Department of Finance is seeking a qualified contractor to provide retail and whole-tail lockbox services to process check payments for the City’s parking ticket issuances, camera violation billings, and collection billings . Qualified Contractors will be required to retrieve mail from designated Post Office Boxes, open envelopes, count and forward correspondence, process payments with and without summonses or coupons, manage exception workflows, capture data, transmit data files to the Agency’s Summons Tracking and Account Receivable System (“STARS”) and Business Tax and Collections System (“BTCS”), produce and deliver daily reports, and provide access to records processed for researching claims.

This Request for Proposal ("RFx") is being released through PASSPort, New York City's online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page and click on the "Procurement Navigator" blue box. This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN into the Keywords search field for additional details including the release date and pre-bid conference (optional).

Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. Vendor resources and materials can be found at the link below under the Finding and Responding to RFx heading.
https://www.nyc.gov/site/mocs/passport/getting-started-with-passport.page

If you require any assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8
The New York City Department of Finance is seeking a qualified contractor to provide retail and whole-tail lockbox services to process check payments for the City’s parking ticket issuances, camera violation billings, and collection billings . Qualified Contractors will be required to retrieve mail from designated Post Office Boxes, open envelopes, count and forward correspondence, process payments with and without summonses or coupons, manage exception workflows, capture data, transmit data files to the Agency’s Summons Tracking and Account Receivable System (“STARS”) and Business Tax and Collections System (“BTCS”), produce and deliver daily reports, and provide access to records processed for researching claims.

This Request for Proposal ("RFx") is being released through PASSPort, New York City's online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page and click on the "Procurement Navigator" blue box. This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN into the Keywords search field for additional details including the release date and pre-bid conference (optional).

Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab. Vendor resources and materials can be found at the link below under the Finding and Responding to RFx heading.
https://www.nyc.gov/site/mocs/passport/getting-started-with-passport.page

If you require any assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8
Show / Hide : Key Dates Key Dates
Anticipated Contract Start Date (M/d/yyyy)
3/1/2026
Anticipated Contract End Date (M/d/yyyy)
2/29/2032
Release Date (M/d/yyyy)
5/9/2025
Due Date (M/d/yyyy)
5/16/2025
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
5/9/2025
Show / Hide : Documents Documents
Show / Hide : Pre-response/Pre-bid conferences Pre-response/Pre-bid conferences
Mandatory Description Date/Time (Your Local Time) City Address Complement Address Line 1 Zip Code
No Pre-Proposal Conference for Parking Violations and Camera Summons Payment Processing Lockbox RFP 3/26/2025 11:00:00 AM New York https://tinyurl.com/tvh4ekkx 10038
1 Result(s)
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.