Single Source - Beyond Trust (Bomgar) Platform
| Location: | Tennessee |
|---|---|
| Posted: | Jul 9, 2026 |
| Due: | Jul 17, 2026 |
| Agency: | Shelby County |
| Type of Government: | State & Local |
| Category: |
|
| Publication URL: | To access bid details, please log in. |
Bid Title:
Single Source - Beyond Trust (Bomgar) Platform
Category:
Information Technology
Status:
Open
Publish Date:
Thursday, July 9, 2026 - 2:45pm
Close Date:
07/17/2026 - 2:30pm
Contact Person:
Sherry Money
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8:00am-2:30pm
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NOTICE OF SINGLE SOURCE TO THE PUBLIC
Shelby County Government has identified a single source purchase for the goods/services as
listed below. This notice is not a request for bid, proposal, or qualifications.
Single Source – Beyond Trust (Bomgar) Platform
The identified vendor will:
Provide Beyond Trust (Bomgar) Platform.
1. Remote Support Capability: The solution must provide secure remote access tools that
allow IT support staff to troubleshoot, diagnose, and resolve workstation, software, and
user-related issues without requiring an in-person visit.
2. Operational Continuity: The solution must support daily service desk operations and
provide reliable access for resolving technical issues that affect County employee
services.
3. Security and Access Control: The solution must include secure authentication, session
controls, audit logging, and permission based.
4. Existing System Continuity: The solution must maintain continuity with the County’s
current remote support process, minimizing disruption to support staff.
Procurement Timing/Deadlines:
1. Beyond Trust (Bomgar) Platform will be delivered … OR for the period of July 7, 2026 –
June 30,2027.
If you have the capacity/expertise and are interested in providing the Goods or Services detailed
above please submit a letter of interest as well as your pricing (total & details) via email to
sherry.money@shelbycountytn.gov..
In accordance with Shelby County’s Purchasing policy, notice of single source will be posted on
the County’s website for seven (7) days prior to award.
Notice expires on Julu 17, 2026 at 2:30 p.m.
Shelby County is an equal opportunity affirmative action employer, drug-free with policies of
non-discrimination on the basis of race, sex, religion, color, national or ethnic origin, age,
disability or military service.
THE RIGHT TO REJECT ANY AND ALL QUOTES IS RESERVED
By order of
LEE HARRIS, SHELBY COUNTY MAYOR
SHELBY COUNTY
GOVERNMENT
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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...with supervising station and workstations. Pre-Bid: At the facility, Administration Building, on Wednesday...
State Government of Tennessee
Bid Due: 7/23/2026
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.