START Vanpool Pilot Program Reissue
| Location: | Wyoming |
|---|---|
| Posted: | Dec 1, 2025 |
| Due: | Dec 29, 2025 |
| Agency: | Town of Jackson |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 26-11 |
| Publication URL: | To access bid details, please log in. |
| Bid Number: |
RFP 26-11
|
| Bid Title: |
START Vanpool Pilot Program Reissue
|
| Category: | Bid Opportunities |
| Status: | Open |
|
Attachment Preview
Request for Proposals
Vanpool Pilot Program
Notice of Reissue: This RFP was originally released on September 8, 2025 with due date of
October 13, 2025. No proposals were accepted. The RFP is being reissued on December 1, 2025
with an updated due date of December 29, 2025. This RFP is being reissued to encourage additional
participation; no substantive changes have been made apart from date changes and request for
additional detail on costs.
Reissue Date:
Proposal Due Date:
Requested By:
Response Submission:
Contact and Questions:
START RFP #26-11
December 1st, 2025
December 29th, 2025 at 4pm MST
START Bus
Via email:
clerk@jacksonwy.gov
Miles Contreras
Travel Demand Management Coordinator
(307) 733-3317 x8659
MContreras@tetoncountywy.gov
This Request for Proposal (RFP) has been published on the Town of Jackson, WY Bid Posting
Webpage which may be accessed at the following website: https://www.jacksonwy.gov/Bids.aspx.
Any modifications to this RFP or addenda pertaining to this RFP will be published to the Town of
Jackson, WY Bid Posting Webpage and all proposers are responsible to periodically check the
Town of Jackson, WY Bid Posting Webpage for relevant updates prior to submission of the
proposal.
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Table of Contents
Section
I.
Overview
II. RFP Tentative Schedule
III. Project Information and Background
IV. Project Goals
V. Proposal Specifications
VI. Proposal Format Requirements
VII. Proposal Submission
VIII. Evaluation of the Proposal
IX. Procedure for Selecting the Proposal
X. Questions and Communications
XI. Withdrawal of Proposals
XII. General Terms and Conditions
XIII. Federal Clauses, Certifications, and Assurances
Page Number
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I. Overview.
Southern Teton Area Rapid Transit (START) is seeking proposals from experienced
and qualified firms in order to develop a Vanpool Pilot Program as described in this
RFP.
II. RFP Tentative Schedule.
The following is the tentative schedule for this RFP. All of the times listed in the
below tentative schedule are Mountain Standard Time. START reserves the right to
adjust this schedule.
December 1st, 2025
RFP reissue date.
December 15th, 2025 at 4pm MST Deadline to submit questions via email.
December 19th, 2025
Responses to questions will be posted on the
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Town of Jackson, WY Bid Posting Webpage1
December 29th, 2025 at 4pm MST
Electronic proposals due no later than 4 PM
Mountain Standard Time.
January 14th, 2025
Hold interviews/proposer presentations – if
applicable.
January 22nd, 2025
Date by which a recommendation will be made
to START Board on award of the proposal.
February 1st, 2026
Contract start date.
III. Project Introduction and Background.
The Town of Jackson, Wyoming is a premier residential and tourist community in
western Wyoming with a population of 10,680, and a total county population of
23,272 (2024 Census estimates). The Town limits include 3 square miles in southern
Teton County, Wyoming (“Teton County”). The Town and County see over 4 million
visitors per year as a result of their location surrounded by national park, national
forest, and national elk refuge lands.
Southern Teton Area Rapid Transit (“START”) is funded by the Town of Jackson,
Teton County, and the Federal Transit Administration (”FTA”) through the Wyoming
Department of Transportation. It has been in operation since 1987 and was first
implemented to provide skier transportation from the Town of Jackson to Jackson
Hole Mountain Resort. Today START serves locals, tourists, and commuters who all
enjoy comfortable, reliable public transportation year-round. START currently
operates the following services:
• Town Shuttle, a free circulator within the Town of Jackson;
• Teton Village, connecting the Town of Jackson and Jackson Hole Mountain
Resort;
• ADA Paratransit;
• START On-Demand, free on-demand microtransit in East Jackson; and
• Commuter routes, 6 round-trip commuter service runs Monday through Friday
from Star Valley, Wyoming and Teton Valley, Idaho to Jackson.
Due to the cost of living within Teton County, approximately 43% of the workforce
commutes from out of the area – predominantly from Teton Valley, Idaho to the west,
and Star Valley, Wyoming to the south. Longitudinal Employer-Household Dynamics
(“LEHD”) data from 2024 shows that Teton County has 3,310 in-commuters from
Teton Valley, Idaho and 1,614 in-commuters from Star Valley, Wyoming. LEHD data is
a comparison of tax returns and employment records and was used as a proxy for the
commuter transportation market size; the true number of in-commuters is likely
higher. These workforce in-commuter figures can be construed as guidance to the
approximate market size for commuter services. Due to the nature of working hours
and locations, for many of these workers, commuting via fixed route START
commuter service is unfeasible.
1 https://www.jacksonwy.gov/bids.aspx
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START is working to expand public transportation options to reduce regional
highway congestion and improve mobility for all residents. Vanpool programs
operated by public transit agencies are proven to be cost-effective and efficient as
measured by cost per passenger, allowing commuters with similar origins,
destinations, and schedules to group together and share a vehicle. This will
complement START's fixed-route bus service by providing transportation options for
those whose destinations or schedules are not served by established routes. START
intends to partner with a turnkey vanpool provider to leverage their expertise and
economies of scale. This approach would allow START to offer a scalable vanpool
service without incurring upfront capital and staffing costs.
The START Board has approved a preliminary budget amount for the first full year
of a pilot vanpool program. A portion of these funds will be provided through the FTA
5311 Formula Grants for Rural Areas Program. As such, the successful Proposer will
be expected to enter into a contract that includes specific standard contract terms
required for this grant program, commonly referred to as FTA Certifications and
Assurances. These will be provided upon request and to the successful proposer.
The proposed cost split modeled for the preliminary budget figure is 33.33%
participant, 33.33% employer, and 33.33% START. This is not binding; START is
interested in potential other funding or cost share models that may either increase
program participation or decrease START’s cost.
For the purposes of this RFP, “Vanpool Program” is defined as follows:
a. Service Characteristics: Multi‑passenger commuter transportation that
serves groups of 6–15 riders traveling together in a recent‑model van or
SUV provided by the program operator. Vehicles are driven by program
participants with scheduling and pick-up/drop-off logistics organized by
the program operator with flexibility to best meet the needs of the program
participants. The program operator assumes full responsibility for vehicle
leasing, comprehensive maintenance, 24/7 roadside assistance,
insurance, physical‑damage protection, and enrolling and supporting
commuter groups to ensure a turnkey experience for riders. A guaranteed
ride home service will be implemented and included with vanpool program
participation in order to provide a stop-gap to participants facing
extenuating circumstances necessitating them to get home or elsewhere
in emergencies.
b. Program Vision and Participation: START envisions a public vanpool
program that provides reliable, cost‑effective commute options to Teton
County’s workforce. Eligibility will be open to employees with both
traditional 5‑day commutes and any manner of alternative schedules
accommodated through flexible route and program configurations.
IV. Project Goals.
a. Create an affordable, efficient transportation option for Teton County’s
workforce that lives or works outside the traditional START service area, or
works at times outside of fixed-route service hours.
b. Provide a cost and time competitive alternative to single occupancy vehicle
(“SOV”) commuting.
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c. Integrate with START’s existing services and fare programs.
d. Facilitate increased vehicle occupancy among commuters that, in turn,
removes vehicles from the roadways, lowers emissions, and reduces
participant’s need to drive SOVs.
V. Proposal Specifications.
a. Scope of Services for Vanpool Pilot Program.
i. Proposals must provide a turnkey vanpool program service available to
employers and employees in Teton County that meets FTA
requirements.
ii. Anticipated date of contract finalization is January 22nd, 2025. The
service term of this contract is two years, commencing on a mutually
agreed upon date after contract finalization.
iii. Proposals must provide a vanpool program that can meet the commute
needs of an employer and its employees 24 hours a day, 365 days a
year.
iv. Proposals must provide an accompanying outreach, marketing, and
participant onboarding program for enrollment in the vanpool program.
v. Proposals must provide detail on a guaranteed ride home (“GRH”)
program for vanpool Program participants. The GRH program must
allow participants to either easily access an alternative vehicle or
reimburse a taxi service a set number of times per year at limited or no
additional cost to the participant, for circumstances that are defined
as emergencies necessary for the participant to leave their workplace
separate to the rest of the vanpool group. The proposal for a GRH
program should include design provisions detailing the ability to scale
beyond vanpool program participants to additionally include ridership
of START’s commuter routes, and further potentially include all
commuters who use non-SOV modes of transportation in Teton
County, subject to a separate contract agreement(s).
b. Specifications for Vanpool Pilot Program Vehicles.
i. The proposal fleet is defined as the pool of vehicles made available to
provide the proposed vanpool service. These vehicles may be owned
by the Proposer or accessed via an affiliation agreement. Proposals
must specify the plan to provide the vehicles to accommodate
program ramp-up and potential demand ahead of forecasted schedule.
ii. Vehicles are to be wrapped or decaled in a branded design approved
by START. No other exterior or interior advertising will be allowed.
iii. All vehicles are to include 24/7 insurance coverage, 24/7 emergency
roadside assistance, customer service support, maintenance, fuel
card, and downtime credit. Pricing and other details of these auxiliary
service aspects are to be provided in the proposal.
iv. Vehicle maintenance program logistics must be detailed in the
proposal.
v. The proposal must accommodate wheelchair or other accessible users
if they wish to partake in the program, at no additional cost to those
users pursuant to the Americans with Disabilities Act of 1990 and
related FTA regulations.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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