Mississippi State University
Notice of Proposed Sole Source Purchase
256-053
1. COMMODITY OR COMMODITIES TO BE PURCHASED (MAKE, MODEL,
DESCRIPTION):
In Person Trainings on the following topics & dates:
March 17, 2026 “Crucial Teams”
April 15-16,2026 “Crucial Conversations for Mastering Dialogue”
October 27, 2026 “Crucial Conversations for Accountability”
Training sessions include certified trainer, ebooks, training materials, license,
SDI-a personality assessment, SDI platform access, digital learner guides,
digital model cards, digital course completion certificate, six-week ongoing
learning experience, online resources, access to videos, weekly emails with
tips and skill building resources, articles & webinars access, CDs, DVDs,
downloadable files, workbooks.
2. EXPLANATION OF THE NEED TO BE FULFULLED BY THIS ITEM, HOW IT IS
UNIQUE FROM ALL OTHER OPTIONS, AND WHY IT IS THE ONLY ONE THAT CAN
MEET THE SPECIFIC NEEDS OF THE DEPARTMENT:
MSU Extension Early Childhood Programs serve diverse communities through
multiple program models, all of which rely on strong, adaptive leadership to deliver
high-quality services and respond to evolving needs. As programs grow in scope,
complexity, and reach, there is a critical need to intentionally build leadership
capacity across all levels of the organization. Investing in a shared leadership
framework strengthens alignment, improves decision-making, supports staff
development, and ensures consistency in how leaders guide teams, manage
changes, and sustain program excellence.
As a higher-education-affiliated organization and a provider of educational services
to children and families, it is essential that leadership development for our staff
reflects the same level of rigor, quality, and intentionality that we expect in our
program delivery. Crucial Learning offers premium learning experiences, high-
quality facilitation, exceptional customer support, and measurable outcomes. The
organization maintains a ninety-three percent customer satisfaction rate and has
partnered with nearly half of the Forbes Global 2000, demonstrating both credibility
and proven impact at scale.
Alternative vendors were reviewed but do not meet the specific needs of MSU
Extension Early Childhood Programs. Most offer generic leadership training without
a strong foundation in social science or the ability to customize content for the
complexity of early childhood and community-based programs. Crucial Learning
uniquely combines evidence-based methodology, tailored content, and scalable
delivery to build a shared leadership framework across all programs, making them
the only vendor able to meet the intended outcomes.
3. NAME OF COMPANY/INDIVIDUAL SELLING THE ITEM(s) AND WHY THAT
SOURCE IS THE ONLY POSSIBLE SOURCE THAT CAN PROVIDE THE REQUIRED
ITEM(s):
VitalSmarts, LC, dba Crucial Learning, 320 River Park Drive, Suite SWB,
Provo, UT 84604
VitalSmarts, which changed its name to Crucial Learning in August 2021,
owns several key intellectual assets primarily related to its corporate training
and leadership development programs.
Its intellectual assets include:
• Trademarks: VitalSmarts owns trademarks for its flagship course names,
including Crucial Conversations and Crucial Accountability and Crucial
Teams.
• Copyrighted Materials: The company holds copyrights for its extensive
training materials, course content, books, and related documentation.
• Proprietary Research and Methodology: Crucial Learning's courses are
based on over 25 years of social science research into behavior modification
and organizational change, which forms a core part of its proprietary
methodology.
• Software and Platforms: The company utilizes software and hardware
platforms to deliver its services and materials online, which are also part of
its owned assets.
• Book Intellectual Property: VitalSmarts (now Crucial Learning) has licensed
or owned intellectual property rights related to bestselling books such
as Crucial Conversations, Crucial Accountability, Influencer, and Change
Anything, authored by its co-founders and vice presidents of research. These
assets are typically protected as copyrights, trademarks, and potentially
trade secrets, and government agencies have noted that their material is
exclusively copyrighted and not available for subcontracting.
4. ESTIMATED COST OF ITEM(s) AND AN EXPLANATION WHY THE AMOUNT TO BE
EXPENDED IS CONSIDERED RESONABLE:
3 In-Person Trainings including License for 35 participants
and training materials =
3 In-Person Trainer Delivery Fees =
Travel and Expenses for 3 Trainer Visits =
Sub Total =
3 Shipping Charges for Course Materials =
Grand Total =
$28,700.00
$32,800.00
$ 8,400.00
$69,900.00
$ 225.00
$70,125.00
Crucial Learning is the only known provider capable of delivering the specific
training, curriculum, and instructional methodology required to meet the
operational and compliance needs of our Early Childhood Program. The
requested services are uniquely designed and proprietary to Crucial Learning
and cannot be obtained from another vendor without significant
modification, loss of functionality, or disruption to program outcomes.
Crucial Learning utilizes a proprietary, research-based curriculum delivered
by certified expert facilitators who have extensive experience working with
public-sector and early childhood organizations. The training content,
learning activities, assessments, and instructional materials are developed
and owned exclusively by Crucial Learning and are not licensed or
distributed through third-party vendors. The proposed training includes
customized, program-specific content tailored to address the unique
challenges, regulatory environment, and workforce dynamics of our Early
Childhood Program. In addition to instructor-led training, participants receive
sixty (60) days of unlimited access to proprietary post-course learning
resources, including digital job aids, reinforcement tools, eBooks, and
customized materials designed to ensure retention, application, and long-
term behavioral change. These resources are integral to the training and are
not available independently from other sources. Comparable training
programs do not offer the same integrated combination of customized
curriculum, proprietary learning platform, certified facilitation, and post-
training reinforcement necessary to achieve the required outcomes.
Substituting another vendor would require redevelopment of course content,
retraining of staff, and interruption to program continuity, resulting in
additional costs, delays, and diminished effectiveness.
5. EXPLANATION OF THE EFFORTS TAKEN BY THE DEPARTMENT TO DETERMINE
THIS IS THE ONLY SOURCE AND THE EFFORTS USED TO OBTAIN THE BEST
POSSIBLE PRICE:
Other vendors were reviewed but none offered the specialized trainings and
careful curated suite of learning solutions that will yield the greatest potential
of addressing critical outcomes and success. Critical Learning offered the
trainings that would be designed specifically for our program and pricing that
was within the ream of our budget. Ultimately, the combination of
customized training delivery, proprietary course materials, and extended
post-training resources was the final determining factor in selecting Crucial
Learning, as no other vendor could offer an equivalent or comparable
solution.
This is the most in line with current accreditation standards and assessment practices.
ARC-PA is cracking down hard on standard 83.03 -Supervised Clinical Practice experiences
must provide sufficient patient exposure to allow each student to meet program
expectations and acquire the competencies needed for entry into clinical PA practice.
Other programs were not able to offer these required features.
Any person or entity that objects and proposes that the commodity listed is not sole source
and can be provided by another person or entity shall submit a written notice to:
Jennifer Mayfield, CPPO
Director and CPO, Procurement & Contracts
jmayfield@procurement.msstate.edu
Subject Line must read “Sole Source Objection”
The notice shall contain a detailed explanation of why the commodity is not a sole source
procurement. Appropriate documentation shall also be submitted if applicable.
If after a review of the submitted notice and documents, MSU determines that the
commodity in the proposed sole source request can be provided by another person or
entity, then MSU will withdraw the sole source request publication from the procurement
portal website and submit the procurement of the commodity to an advertised competitive
bid or selection process.
If MSU determines after review that there is only one (1) source for the required commodity,
then MSU will appeal to the Public Procurement Review Board. MSU will have the burden
of proving that the commodity is only provided by one (1) source.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.