20252004 IT Service Management Platform

Location: Oregon
Posted: Feb 6, 2025
Due: Apr 9, 2025
Agency: State Government of Oregon
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: S-KE0010-00012772
Publication URL: To access bid details, please log in.

Bid Solicitation: S-KE0010-00012772
Responses Due in 61 Days, 7 Hours, 49 Minutes
Header Information
Bid Number:
S-KE0010-00012772
Description:
20252004 IT Service Management Platform
Bid Opening Date:
04/09/2025 02:30:00 AM
Purchaser:
Drew Pryor
Organization:
City of Eugene
Department:
KE001006 - ISD
Location:
KE001 - ISD
Fiscal Year:
25
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
02/06/2025 04:20:46 PM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
The City of Eugene is evaluating potential Service Management Platforms to replace its current ITSM solution, which does not meet existing operational needs, particularly in reporting, automated workflows, and CMDB maintenance.
Ship-to Address:
Drew Pryor
500 E 4th Ave
Ste 303
Eugene, OR 97401
US
Email: dpryor@eugene-or.gov
Phone: (541)682-5050
Bill-to Address:
Drew Pryor
500 E 4th Ave
Ste 303
Eugene, OR 97401
US
Email: dpryor@eugene-or.gov
Phone: (541)682-5050
Print Format:
Bid Print New

File Attachments:
20252004 IT Service Management Platform

Form Attachments:
Required Quote Attachments

Discipline Type:

Personal Services

Procurement Method:

Request for Information
Item Information

Item # 1:

(

209

-
69

)



The City of Eugene is evaluating potential Service Management Platforms to replace its current ITSM solution, which does not meet existing operational needs, particularly in reporting, automated workflows, and CMDB maintenance.

NIGP Code:
209-69
Project Management Software, Mainframes and Servers

Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




OREGON_OREGON_AWS_PROD_BUYSPEED_1_bso
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