Assistive Technology

Location:	Tennessee
Posted:	May 29, 2026
Due:	Jul 7, 2026
Agency:	State Government of Tennessee
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software).
Solicitation No:	RFP 34570-41027
Publication URL:	To access bid details, please log in.

Attachment Preview

12-18-25 RFP

STATE OF TENNESSEE

DEPARTMENT OF HUMAN SERVICES

REQUEST FOR PROPOSALS

FOR

ASSISTIVE TECHNOLOGY

RFP # 34570-41027

RFP CONTENTS

SECTIONS:

INTRODUCTION

RFP SCHEDULE OF EVENTS

RESPONSE REQUIREMENTS

GENERAL CONTRACTING INFORMATION & REQUIREMENTS

EVALUATION & CONTRACT AWARD

ATTACHMENTS:

6.1. Response Statement of Certifications & Assurances

6.2. Technical Response & Evaluation Guide

6.3. Cost Proposal & Scoring Guide

6.3 a. Service Area # 1

6.3.b. Service Area # 2

6.3.c. Service Area # 3

6.3.d. Service Area # 4

6.3.e. Service Area # 5

6.3.f. Service Area # 6

6.4. Reference Questionnaire

6.5. Score Summary Matrix

6.6. Pro Forma Contract

12-18-25 RFP

INTRODUCTION

The State of Tennessee, Department of Human Services, hereinafter referred to as “the State,” issues

this Request for Proposals (RFP) to define minimum contract requirements; solicit responses; detail

response requirements; and, outline the State’s process for evaluating responses and selecting a

contractor to provide the needed goods or services.

Through this RFP, the State seeks to procure necessary goods or services at the most favorable,

competitive prices and to give ALL qualified respondents an opportunity to do business with the state as

contractors, subcontractors or suppliers.

1.1. Statement of Procurement Purpose

The State of Tennessee, Vocational Rehabilitation Services Program (“VR”) is a statewide program that

provides directly or facilitates the provision of one or more vocational rehabilitation service(s) to

individuals with disabilities to enable those individuals to maximize their opportunities for employment,

including career advancement. The purpose of this RFP is to establish a consistent and reliable source of

supply of Assistive Technology Services that enable Customers of the VR program to achieve competitive

integrated employment. By issuing this RFP, the State seeks to engage service providers to: (1) perform

Assistive Technology assessments that measure an individual’s functional capacity and most

appropriately match the individual to Assistive Technology that will best meet their needs; (2) conduct

training that increases awareness, skills and competencies in the use of Assistive Technology so that the

Customer may be proficient in its use; and (3) deliver and install Assistive Technology to VR Customers.

VR seeks proposals from experienced and qualified proposers that can provide a full range of Assistive

Technology Services.

1.1.2

VR operates statewide in six (6) service areas as shown in the map and table below. Each

grouping of counties represented below is considered one service area. The Respondent must be

able to serve all counties within the Service Area(s) for which a proposal is submitted. Proposals

that divide or exclude counties from a designated Service Area will not be considered. If

Respondents wish to bid on more than one Service Area, a separate cost proposal must be

submitted for each service area and in accordance with RFP Section 3 Response Requirements,

Subsections 3.2.2.2. and 3.2.3.2.

The State shall award up to six (6) contracts, one (1) contract per Service Area. Respondents may

submit a proposal for each Service Area it can serve. Multiple Service Areas may be awarded to a

single Respondent. Proposers may submit a cost proposal for any number of service areas in

response to this RFP. Proposers must identify the Service Areas for which each proposal is

submitted in accordance with Section 3 Response Requirements, Subsections 3.2.2.2 and 3.2.3.2.

Historical Customer estimates are approximate, based on the number of Vocational Rehabilitation

Services Program Customers who received assistive technology services from October 1, 2022, to

September 30, 2025. Table 1 below shows the estimated annual demand for services per service area.

RFP # 34570-41027

Page 1

12-18-25 RFP

Service

Area

Service

Area # 1

Service

Area # 2

Table 1: Estimated Demand for Services per Service Area

Counties

Estimated

Annual

Cost per

Region

Fayette, Lauderdale, Shelby, Tipton

$200,000

Estimated

Number of

Customers

Per Year

100

Benton, Carroll, Chester, Crockett, Decatur, Dyer, Gibson,

Hardeman, Hardin, Haywood, Henderson, Henry, Lake,

$660,000

330

Madison, McNairy, Obion, Weakley

Bedford, Cheatham, Coffee, Davidson, Dickson, Franklin,

Service

Area # 3

Giles, Hickman, Houston, Humphreys, Lawrence, Lewis,

Lincoln, Marshall, Maury, Montgomery, Moore, Perry,

Robertson, Rutherford, Steward, Sumner, Trousdale, Wayne,

$300,000

150

Williamson, Wilson

Service Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs,

Area # 4 Polk, Rhea, Sequatchie

$200,000

100

Service

Area # 5

Cannon, Clay, Cumberland, Dekalb, Fentress, Jackson,

Macon, Overton, Pickett, Putnam, Smith, Van Buren, Warren,

White

$100,000

Anderson, Blount, Campbell, Carter, Claiborne, Cocke,

Service Grainger, Greene, Hamblen, Hancock, Hawkins, Jefferson,

Area # 6 Johnson, Knox, Loudon, Monroe, Morgan, Roane, Scott,

$200,000

100

Sevier, Sullivan, Unicoi, Union, Washington

Table 1

1.1.3. The estimated annual cost for annual assistive technology services per Service Area is shown in RFP

Section 1.1.2. Table 1.

1.2 Scope of Service, Contract Period, & Required Terms and Conditions

The RFP Attachment 6.6., Pro Forma Contract details the State’s requirements:

▪ Scope of Services and Deliverables (Section A);

▪ Contract Period (Section B);

▪ Payment Terms (Section C);

▪ Standard Terms and Conditions (Section D); and,

▪ Special Terms and Conditions (Section E).

The pro forma contract substantially represents the contract document that the successful Respondent

must sign.

1.3. Nondiscrimination

No person shall be excluded from participation in, be denied benefits of, or be otherwise subjected to

discrimination in the performance of a Contract pursuant to this RFP or in the employment practices of the

Contractor on the grounds of handicap or disability, age, race, creed, color, religion, sex, national origin,

or any other classification protected by federal, Tennessee state constitutional, or statutory law. The

RFP # 34570-41027

Page 2

12-18-25 RFP

Contractor pursuant to this RFP shall, upon request, show proof of such nondiscrimination and shall post

in conspicuous places, available to all employees and applicants, notices of nondiscrimination.

1.4. RFP Communications

1.4.1. The State has assigned the following RFP identification number that must be referenced in all

communications regarding this RFP:

RFP # 34570-41027

1.4.2. Unauthorized contact about this RFP with employees or officials of the State of Tennessee

except as detailed below may result in disqualification from consideration under this

procurement process.

1.4.2.1. Prospective Respondents must direct communications concerning this RFP to the

following person designated as the Solicitation Coordinator:

Kyle Villagomez, Sourcing Account Specialist

Central Procurement Office

Tennessee Tower, 3rd Floor

312 Rosa L. Parks Ave., Nashville, TN 37243

615-532-1339

Kyle.Villagomez@tn.gov

1.4.2.2.

Notwithstanding the foregoing, Prospective Respondents may alternatively contact the

following individual designated by the State to coordinate compliance with the

nondiscrimination requirements of the State of Tennessee, Title VI of the Civil Rights

Act of 1964, the Americans with Disabilities Act of 1990, and associated federal

regulations:

Jeffrey Blackshear

Tennessee Department of Human Services

Andrew Johnson Tower, 12th Floor

James Robertson Parkway

Nashville, TN 37243

Telephone: (615) 313-5711

jeffrey.blackshear@tn.gov

1.4.3. Only the State’s official, written responses and communications with Respondents are binding

with regard to this RFP. Oral communications between a State official and one or more

Respondents are unofficial and non-binding.

1.4.4. Potential Respondents must ensure that the State receives all written questions and comments,

including questions and requests for clarification, no later than the Written Questions &

Comments Deadline detailed in the RFP Section 2, Schedule of Events.

1.4.5.

Respondents must assume the risk of the method of dispatching any communication or response

to the State. The State assumes no responsibility for delays or delivery failures resulting from the

Respondent’s method of dispatch. Actual or digital “postmarking” of a communication or

response to the State by a specified deadline is not a substitute for the State’s actual receipt of a

communication or response. It is encouraged for Respondents to submit bids digitally.

1.4.6. The State will convey all official responses and communications related to this RFP to the

prospective Respondents from whom the State has received a Notice of Intent to Respond (refer

to RFP Section 1.8).

RFP # 34570-41027

Page 3

12-18-25 RFP

1.4.7.

The State reserves the right to determine, at its sole discretion, the method of conveying official,

written responses and communications related to this RFP. Such written communications may

be transmitted by mail, hand-delivery, facsimile, electronic mail, Internet posting, or any other

means deemed reasonable by the State. For internet posting, please refer to the following

website: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-

/supplier-information/request-for-proposals--rfp--opportunities1.html.

1.4.8. The State reserves the right to determine, at its sole discretion, the appropriateness and

adequacy of responses to written comments, questions, and requests related to this RFP. The

State’s official, written responses will constitute an amendment of this RFP.

1.4.9.

Any data or factual information provided by the State (in this RFP, an RFP amendment or any

other communication relating to this RFP) is for informational purposes only. The State will make

reasonable efforts to ensure the accuracy of such data or information, however it is the

Respondent’s obligation to independently verify any data or information provided by the State.

The State expressly disclaims the accuracy or adequacy of any information or data that it

provides to prospective Respondents.

1.5. Assistance to Respondents With a Disability

Prospective Respondents with a disability may receive accommodation relating to the communication of

this RFP and participating in the RFP process. Prospective Respondents may contact the Solicitation

Coordinator to request such reasonable accommodation no later than the Disability Accommodation

Request Deadline detailed in the RFP Section 2, Schedule of Events.

1.6. Respondent Required Review & Waiver of Objections

1.6.1.

Each prospective Respondent must carefully review this RFP, including but not limited to,

attachments, the RFP Attachment 6.6., Pro Forma Contract, and any amendments, for questions,

comments, defects, objections, or any other matter requiring clarification or correction (collectively

called “questions and comments”).

1.6.2. Any prospective Respondent having questions and comments concerning this RFP must provide

them in writing to the State no later than the Written Questions & Comments Deadline detailed in

the RFP Section 2, Schedule of Events.

1.6.3. Protests based on any objection to the RFP shall be considered waived and invalid if the

objection has not been brought to the attention of the State, in writing, by the Written Questions &

Comments Deadline.

1.7. Pre-Response Conference

A Pre-Response Conference will be held at the time and date detailed in the RFP Section 2, Schedule of

Events. Pre-Response Conference attendance is not mandatory, and prospective Respondents may be

limited to a maximum number of attendees depending upon overall attendance and space limitations.

The conference will be held at:

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/26579542860091?p=KxEDBvdzaVQkPvvbDQ

Meeting ID: 265 795 428 600 91

Passcode: 4Ye2CX9C

Need help? | System reference

Dial in by phone

+1 629-209-4396,,430098674# United States, Triune

Find a local number

RFP # 34570-41027

Page 4

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Document ID & Hyperlink:	RFP 34570-41027
Event Start - Response Due:	05/29/2026 07/07/2026
Event Name:	Assistive Technology
Last Updated:

Assistive Technology

Attachment Preview

See also