OnSpring Consultant Support & Services Provider Addendum 1

Location:	Ohio
Posted:	Jun 2, 2026
Due:	Jun 12, 2026
Agency:	Columbus Metropolitan Housing Authority
Type of Government:	State & Local
Category:	Q - Medical Services R - Professional, Administrative and Management Support Services
Solicitation No:	RFP 2026-004
Publication URL:	To access bid details, please log in.

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RFP OnSpring Consultant

Support & Service Provider

RFP Number: 2026-004

Issue Date: 05/14/26

Submission Deadline: 06/12/26 @ 11AM

Shunlonda McCall

smccall@cmhanet.com | 614-421-4433

cmhanet.com

Section

1.0

2.0

2.1

2.2

2.3

2.4

2.5

2.6

2.7

3.0

3.1

3.2

3.3

3.4

3.5

3.6

3.7

4.0

4.1

4.2

5.0

5.1

5.3

5.4

5.5

6.0

REQUEST FOR PROPOSALS (RFP) NO. 2026-004

ONSPRING TECHNOLOGIES LLC, CONSULTANT SUPPORT & SERVICES

Section of Contents

[Section No. 1]

Description

Introduction

RFP Information at a Glance

HA’S Reservation of Rights

Scope of Work/Technical Specifications

Background

Objective

Application on Background

SOW/Deliverables

Methodology

Deliverables

Ongoing Support

Proposal Format

Proposal Submittal

Entry of Proposed Fees

Additional Information Pertaining to the Pricing Items

Proposal Submission

Proposer's Responsibilities--Contact With the HA

Pre-proposal Conference

Recap of Attachments

Proposal Evaluation

Evaluation Factors

Evaluation Method/Plan

Contract Award

Contract Award Procedure

Licensing and Insurance Requirements

Right to Negotiate Fees

Contract Services Standards

Additional Considerations

HUD Form Locator

Attachments A-G

Page

4-5

6-7

9-10

12-14

20-28

The Columbus Metropolitan Housing Authority

Page 1

REQUEST FOR PROPOSALS (RFP) NO. 2026-004

ONSPRING TECHNOLOGIES LLC, CONSULTANT SUPPORT & SERVICES

INTRODUCTION

T he Columbus Metropolitan Housing Authority (hereinafter, “HA”) is a public entity, formed in 1934 to provide

federally subsidized housing and housing assistance to low-income families, in Columbus and Franklin County.

CMHA is headed by a President & CEO and is governed by a Board of Commissioners and is subject to the

requirements of Title 24 of the Code of Federal Regulations (hereinafter, “CFR”) and CMHA’s procurement policy.

The Agency was brought into existence by resolution of the State of Ohio’s Board of Housing on May 8th, 1934. CMHA

is a subdivision of the State of Ohio.

Currently, the HA owns and/or manages: (a) 50 multi-family apartment complexes totaling 6,473 units; (b) ten

senior complexes, totaling 859 units; and (c) seven Service Enriched complexes, totaling 382 units. The HA also

administers approximately 13,500 Section 8 Housing Choice Vouchers and manages the HUD Project-Based Rental

Assistance contracts covering 81,000 units in Ohio and Washington, D.C. through its subsidiary, Assisted Housing

Services Corporation. The HA currently has approximately 182 employees.

In keeping with its mandate to provide efficient and effective services, the HA is now soliciting proposals from

qualified, licensed and insured entities to provide the services specified herein to the HA. All proposals submitted

in response to this solicitation must conform to all of the requirements and specifications outlined within this

document and any designated attachments in its entirety.

RFP INFORMATION AT A GLANCE

HA CONTACT PERSON

Shunlonda McCall Purchasing Manager

smccall@cmhanet.com

614.421.4433

[Section No. 2]

HOW TO OBTAIN THE RFP DOCUMENTS ON THE

CMHA WEBSITE

1. Access cmhanet.com

2. Click on the “Business Opportunities” heading

3. Click on the “Purchasing” heading

If you have any problems in accessing or registering on the

system, please call the Procurement Department at

614.421.4434

PRE-PROPOSAL CONFERENCE

Monday June 01, 2026 at 2:00 P.M

Zoom Meeting

https://us02web.zoom.us/j/88283355177?pwd=Co3xQk9CKAu

FEF7RDcbbRO2isisYJB.1

Meeting ID: 882 8335 5177

Passcode: 080963

HOW TO FULLY RESPOND TO THIS RFP BY

SUBMITTING A PROPOSAL SUBMITTAL

PROPOSAL SUBMITAL RETURN & DEADLINE

1. As directed within Section 3.2.1 of the RFP document,

submit certain required financial information “Proposal

Sheet” in a separate sealed envelope noting the RFP

number, name and company information.

2. All pricing must be submitted separately, to

feeproposal@cmhanet.com. All technical responses must be

submitted and received to technicalresponse@cmhanet.com

no later than the submittal deadline stated herein (or within

any ensuing addendum).

Friday June 12, 2026 @11:00am

The CMHA Central Office

880 E. 11th Avenue, Columbus, Ohio 43211

Note: The electronic copy of the proposal and all required

financial information must be received by the HA no later

than 11:00 a.m. on the stated due date. If submitting a

physical paper copy is not required, respondents may instead

submit one electronic response to the email address provided

in the solicitation.

ANTICIPATED APPROVAL BY HA BOARD

July 2026

The Columbus Metropolitan Housing Authority

Page 2

REQUEST FOR PROPOSALS (RFP) NO. 2026-004

ONSPRING TECHNOLOGIES LLC, CONSULTANT SUPPORT & SERVICES

1.0 HA’S RESERVATION OF RIGHTS:

1.1 The HA reserves the right to reject any or all proposals, to waive any informality in the RFP

process, or to terminate the RFP process at any time, if deemed by the HA to be in its best

interests.

1.2 The HA reserves the right not to award a contract pursuant to this RFP.

1.3 The HA reserves the right to terminate a contract awarded pursuant to this RFP, at any time

for its convenience upon 30 days’ written notice to the successful proposer(s).

1.4 The HA reserves the right to determine the days, hours and locations that the successful

proposer(s) shall provide the services called for in this RFP.

1.5 The HA reserves the right to retain all proposals submitted and not permit withdrawal for a

period of 60 days subsequent to the deadline for receiving proposals without the written

consent of the HA Contracting Officer (CO).

1.6 The HA reserves the right to negotiate the fees proposed by the proposer entity.

1.7 The HA reserves the right to reject and not consider any proposal that does not meet the

requirements of this RFP, including but not necessarily limited to incomplete proposals

and/or proposals offering alternate or non-requested services.

1.8 The HA shall have no obligation to compensate any proposer for any costs incurred in

responding to this RFP.

1.9 The HA shall reserve the right to at any time during the RFP or contract process to prohibit

any further participation by a proposer or reject any proposal submitted that does not

conform to any of the requirements detailed herein. By accessing the HA website,

www.cmhanet.com and downloading this document, each prospective proposer is thereby

agreeing to abide by all terms and conditions listed within this document, and further agrees

that he/she will inform the CO in writing within 3 days of the discovery of any item listed

herein or of any item that is issued thereafter by the HA that he/she feels needs to be

addressed. Failure to abide by this time frame shall relieve the HA, but not the prospective

proposer, of any responsibility pertaining to such issue.

1.10 The HA reserves the right to select a single or multiple award contract.

1.11 The HA reserves the right to add requirements during the contract period when it is

in the best interest of the HA.

This part of the page was intentionally left blank

The Columbus Metropolitan Housing Authority

Page 3

REQUEST FOR PROPOSALS (RFP) NO. 2026-004

ONSPRING TECHNOLOGIES LLC, CONSULTANT SUPPORT & SERVICES

2.0 SCOPE OF WORK (SOW)/TECHNICAL SPECIFICATIONS (T/S): The HA is soliciting competitive

proposals from respondents for the provision of professional consultants and support services from

Onspring Technologies approved consulting firms to provide expert implementation and support

services for the Onspring Technologies software platform. This engagement will prioritize the

needs of the Compliance Housing Choice Voucher (HCV) department, while ensuring full

collaboration with our internal IT team to deliver a secure, scalable, and compliant solution, but

not limited to these departments.

2.1 Background

2.1.1.1

2.1.1.2

2.1.1.3

The HA mission is to serve the community by helping people access

affordable housing by working with our collaborative partners, we develop,

renovate and maintain housing, promote neighborhood revitalization and

assist residents in accessing needed social services.

The HA maintains several enterprise and departmental applications and

platforms, including Onspring Technologies LLC, Microsoft Cloud

(SharePoint). In addition, the HA has an in-house Information Technology

department as well as development finance and various business process

staff.

In an effort to maintain stability and leading-edge capabilities, the HA has

made the decision to leverage previous investments in the Onspring

Technologies LLC. It is the intention of this RFP to select a vendor(s) to

assist in the successful maintenance and full system support of the Onspring

Technologies LLC, Microsoft Cloud (SharePoint)product.

2.2 Objective

2.2.1 Through this RFP, the HA intends to select an organization to perform the necessary

activities related to the successful enhancement, maintenance and full support of

Onspring Technologies LLC.

2.3 Application Background

2.3.1 The HA utilizes Onspring Technologies LLC for general accounting functions including

AR/AP, disbursements, fixed assets; financial statements and other GL related

functions. This is comprised of a single company/entity within Onspring

Technologies LLC.

2.3.2 There are approximately 170 employees that use Onspring Technologies LLC on a

regular basis. All users are at the main HA office, locally connected.

2.3.3 Agency developed applications providing case management and inspection

capabilities.

2.4 SOW/Deliverables

2.4.1 While completing the response, it is vital the current level of functionality be

maintained. After a full assessment it has been determined by the HA that the

following items will need to be addressed to meet the needs of HA Teams:

2.4.1.1 Conduct joint discovery sessions with HCV, Accounting, IT, and

program stakeholders.

2.4.1.2 Configure Onspring Technologies LLC and related modules to support

HCV workflows and financial operations.

The Columbus Metropolitan Housing Authority

Page 4

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

OnSpring Consultant Support & Services Provider Addendum 1

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