Request for Information (RFI): Professional Services: Health Center Program Expertise...

Location:	Federal
Posted:	Nov 14, 2025
Due:	Dec 1, 2025
Agency:	National Association of Community Health Centers
Type of Government:	State & Local
Category:	R - Professional, Administrative and Management Support Services U - Education and Training Services
Publication URL:	To access bid details, please log in.

Attachment Preview

Request for Information (RFI)

Professional Services: Health Center Program Expertise for NACHC’s Training and Technical Assistance

Services, Graphic Design, and Technical Writer/Editor

RFI Released: November 10, 2025

Proposals Due: December 1, 2025

Points of Contact

Inquiries: Latisha Harley (lharley@nachc.org)

------------------------------------------------------------------------------------------------------------------------------------------------

Organization Overview

The National Association of Community Health Centers (NACHC) is a national organization that supports

federally qualified health centers and federally qualified health center look-alike organizations (also known as

FQHCs or Community Health Centers), expanding healthcare services for the medically underserved and

uninsured. Founded in 1971 to promote efficient, high-quality, comprehensive healthcare that is accessible,

community-directed, and patient-centered for all, NACHC’s mission and strategic framework continue to guide

our values and priorities as an organization representing the national health center movement.

Background

NACHC’s Training and Technical Assistance (TTA) Service Line supports existing and potential health centers in

addressing operational demands while maintaining their mission of ensuring access to care, community

governance, and service to care for all populations. With a diverse cadre of subject matter experts, professional

service providers and delivery methods, NACHC’s TTA services are highly utilized and must remain well-prepared

to respond to emerging health care delivery issues.

RFI Services Desired

Through this RFI, NACHC is seeking qualified vendors with subject matter expertise (SME) in the Health Center

Program, graphic design, and/or technical writing/editing. A vendor may apply for one or more areas. The

selected vendor will work closely with NACHC staff to foster a collaborative environment, ensuring effective

coordination and compliance with the guidelines of funders and the organization. The vendor's active

engagement with internal and external partners will be a key aspect of their role, as they develop materials,

and/or resources and ensure alignment with NACHC's TTA priorities.

Time Period

The time period for services is estimated to be January 2, 2026, through June 30, 2026. Specific projects and

tasks are anticipated during this timeframe which will need the services advertised in this RFI. Successful

applicants will be contacted for availability and a more targeted project proposal during the period of

performance if/when a specific service is needed. Vendors must have a flexible schedule to accommodate a

possible emerging need during the period of performance.

Vendor(s) may be retained for future service, based upon successful performance on these advertised services

and availability of future funds.

Budget

Provide proposed hourly and daily rates for each specific service for which the vendor is applying. This section

should be brief, as a detailed budget narrative is not required. This information will be used to assess cost

reasonableness and alignment with market rates.

Professional Service Areas and Tasks

Selected vendors will have knowledge of the Health Center Program or other federally funded public health

programs, and/or direct experience working with Federally Qualified Health Centers (FQHCs) or FQHC Look-

Alikes. Specific professional services sought through this RFI include:

Health Center Program Technical Assistance

• Provide faculty, technical assistance, and/or resource development that build foundational knowledge of

health center program compliance while strengthening operational excellence.

• Incorporate HRSA tools and best practices in governance, finance, operations, and clinical care.

Graphic Design

• Create digital and print materials such as reports, infographics, event collateral, and web assets—that

align with NACHC brand, accessibility standards, and program goals.

• Ensure consistency across all materials by applying brand guidelines, visual standards, and accessibility

best practices throughout design projects.

Technical Writer & Editor

• Develop clear, concise, and engaging content for reports, toolkits, training materials, and web resources

that align with program goals and brand standards.

• Collaborate with staff to refine messaging, ensure accuracy and consistency, and deliver high-quality,

accessible materials within required timelines.

• Review TTA products (e.g., guides, toolkits, slide decks, and training materials) for grammar, clarity,

accuracy, and visual consistency through line editing, copy editing, and proofreading.

• Confirm accuracy of sources, citations, and links; ensure consistent terminology, formatting, and

alignment across all materials.

The vendor will work closely with a designated NACHC staff member on one or multiple projects that may vary in

complexity, execution processes, and methodologies. Ongoing feedback will be an integral part of the process,

promoting continuous improvement and ensuring alignment with NACHC’s TTA priorities.

Information Requested

Proposals must be submitted using NACHC’s web-based portal. Incomplete proposals will not be considered. If

NACHC selects your proposal, you will be notified on or around December 23, 2025.

Online Submission Portal:

Professional Services: Health Center Program Expertise for NACHC’s Training and Technical Assistance Services,

Graphic Design, and Technical Writer/Editor RFI

Application Submission

Upon submission of a complete application, NACHC's review team will evaluate the applicant's qualifications in

response to this RFI. Determining "qualified" enables a vendor(s) to engage in procurement opportunities.

Proposals must contain the following items, which are evaluated based on the specific criteria outlined in the

Evaluation table below.

• Point of Contact Information

• Name / Description of Organization

• Quality of Work Samples

• Capability Statement

• Resume(s)

• Daily/hourly Rate and Justification

• Signed Statement (see “Attestation” below)

Attestation

By my electronic signature, I certify that this Proposal reflects my best estimate of the organization's capability

and the proper and necessary costs for the project, and the information provided herein is accurate, complete,

and current as of the date of my signature below.

I agree that my electronic signature is the legal equivalent of my manual signature on this application.

Evaluation Criteria

Complete proposals will be evaluated based on the criteria outlined below. Proposals should include descriptions

and documentation that support all service areas for which they are applying.

Rating Domain

Application Selection Criteria

Points

Work Sample(s)

Work samples must demonstrate understanding of respective 25

Professional Service areas as described in this RFI. Where

appropriate, understanding of adult learning needs and

content knowledge should be evident. As appropriate for the

selected Work samples required in this RFI include:

•

Sample presentation(s), supplementary training

product(s), resources, and/or project documentation

developed by vendor that demonstrates understanding of the

Health Center Program context, as described in this RFI.

•

Past client evaluations, reference letters, and/or

testimonials demonstrating successful engagements occurring

within a year of RFI application date.

Page Limit for Work Samples: 10 pages per each Professional

Service area selected.

Capability Statement

Page Limit for past client evaluation(s), reference letter(s),

and/or testimonial(s): 5 page limit total

Capability statement must demonstrate ability to deliver

Professional Service areas selected. Please showcase ability to

collaborate and work with others across multiple

organizations.

Resume(s)

Page Limit: 3 pages

Demonstrates education and work experience consistent with 25

vendor requirements and Professional Service areas selected

in the RFI.

Daily/hourly Rate and

Justification

Total

Page Limit: 5 pages

Daily and Hourly Rates for all expert(s) and staff that may be 25

engaged in work are reasonable. Rates should reflect overall

cost rate inclusive of any fringe, overhead and/or general &

administrative expense (G&A), if required.

o “Reasonableness” is assessed based on market or

industry standards and in consideration of the not-for-

profit status of health centers and NACHC

100

Scoring Matrix

a. NACHC’s review team will assign scores on a scale of zero (0) to five (5) where the end and

midpoints are defined as follows:

Score

1-2

4-5

Description

No Value

Below

Average

Above

Average

Discussion

The Response does not address any component of the

requirement, or no information was provided.

The Response only minimally addresses the requirement and

the Bidders’ ability to comply with the requirement or simply

has restated the requirement.

The Response shows an acceptable understanding or

experience with the requirement. Sufficient detail to be

considered "as meeting minimum requirements.”

The Response is thorough and complete and demonstrates

firm understanding of concepts and requirements.

b. A score of zero (0) on any scored requirement may cause the entire application to be eliminated

from further consideration.

c. Application scores will be calculated by multiplying the average (mean) score assigned by the review

committee members by the weight assigned to each scored element: Average Score x Weight =

Points Awarded

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Request for Information (RFI): Professional Services: Health Center Program Expertise for NACHC’s Training and Technical Assistance Services, Graphic Design, and Technical Writer/Editor

Attachment Preview

See also