RFP #065-2026
Cindy Scholten, Buyer
City of Springfield
Division of Purchases
218 E. Central
Springfield, MO 65802
CITY OF SPRINGFIELD, MISSOURI
DIVISION OF PURCHASES
Date Issued: April 27, 2026
Buyer’s Email: cindy.scholten@springfieldmo.gov
Telephone Number: 417-864-1594
REQUEST FOR PROPOSAL #065-2026
TITLE-SIGNATURE PAGE
The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar),
from qualified persons or firms interested in providing the following:
ORACLE E-BUSINESS SUITE SUPPORT SERVICES
PROPOSALS MUST BE UPLOADED INTO THE EUNA OPENBIDS (FORMERLY DEMANDSTAR) E-BIDDING SYSTEM
PRIOR TO 3:00 P.M. (CST) ON FRIDAY, MAY 8, 2026. Proposals will be opened by the Buyer listed above. Only the names of
Offerors will be read aloud publicly at the specified proposal opening date and time via teleconference. To participate, dial (605) 313-9683. Then,
enter access code 3394500.
• Proposals shall be submitted on the forms provided and may be manually, electronically, or digitally signed by the individual authorized to
legally bind the company. Offeror must complete, execute, and submit all Pages identified with “RETURN THIS PAGE” of this RFP document
to be deemed responsive and considered for award. Failure to do so shall render your proposal non-responsive.
• Proposals received after the opening date and time shall not be considered.
• The attached Terms and Conditions shall become part of any contract resulting from this request for proposal.
• The cutoff for any questions pertaining to this RFP is Friday, May 1, 2026, at 12:00 P.M. (CST). Any questions shall be submitted in writing
to the buyer identified above.
• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.
The undersigned certifies that they have the authority to bind the Offeror in a contract to supply the service or commodity in accordance with all terms and
conditions contained herein. Please type or print the information below.
Offerors are REQUIRED to complete, sign, and return this form with their submittal.
NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter
number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter
number.
Company Name
Authorized Person (Print)
Address
Signature
City/State/Zip
Title
Telephone #
Fax #
Email Address
____________________________________________________
Date
Tax ID #
__________________________________________________
State of Missouri Charter Number or Exemption Number
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 1 of 56
RETURN THIS PAGE
LEGAL NOTICE:
REQUEST FOR PROPOSAL #065-2026
RFP #065-2026
The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly
DemandStar), from qualified persons or firms interested in providing the following: ORACLE E-BUSINESS SUITE AD-HOC SUPPORT
VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration
VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to:
https://network.demandstar.com/agency-support-2/
VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-
free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through
Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this
solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday.
It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability
to provide a response to this solicitation by the due date and time.
Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar) by 3:00 P.M. (CST),
on FRIDAY, MAY 8, 2026. Proposals will be read aloud publicly at the specified opening date and time via teleconference. To participate,
dial (605) 313-9683. Then, enter access code 3394500.
Proposal documents and any addendums are available via the following methods:
1. By accessing the City’s e-bidding service, DemandStar (soon to be Euna OpenBids):
https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029
2. By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx
For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1)
provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide
documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees
working in connection with this contract. The required documentation affirming enrollment must be from the federal work
authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work
Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.
The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such
business enterprises to submit responses.
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 2 of 56
Cover Title-Signature Page
Legal Notice
Table of Contents
TABLE OF CONTENTS
Description of Project and Services Required
1.0 Introduction
2.0 Scope of Services
3.0 City Provided Services
4.0 Invoicing
5.0 Confidentiality
6.0 Additional Agreements
7.0 Timeline for RFP Process and Project Completion
PART I
PART II
Standard Instructions to Offerors and Conditions of Request for Proposal
1.0 Preparation of Proposals
2.0 Submission of Proposals
3.0 Legal Name and Signature
4.0 Modifications, Corrections, or Withdrawal of Proposals
5.0 Clarification and Addenda
6.0 Responsive and Responsible Offeror
7.0 Reserved Rights
8.0 The Right to Audit
9.0 Right to Protest
10.0 Ethical Standards
11.0 Applicable Law
12.0 Jurisdiction
13.0 Collusion
14.0 Conflict
15.0 Debarment and Suspension Status
16.0 RFP Forms
17.0 Payment Terms
18.0 Regulations
19.0 Proposal Opening
20.0 Request for Additional Information
21.0 Contract Documents
22.0 Ownership of Documents
23.0 Confidentiality of Documents
24.0 Equal Opportunity Clause
25.0 Business License
26.0 Nonresident/Foreign Contractors
27.0 Certificate of Compliance with Section 34.600 RSMo., et seq. (Anti-Discrimination Against Israel Act)
28.0 Local Preference
Format, Content, and Submission of Proposals
1.0 Forms and Attachments
2.0 Proposal Due Date
3.0 Addenda
4.0 Selection Process
5.0 Awards
6.0 Budgetary Constraints
7.0 Order of Precedence
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
PART III
Page 3 of 56
RFP #065-2026
8.0 Affidavit for Service Contracts
9.0 Open Competition
10.0 Additional Purchases by Other Public Entities
11.0 Work Authorization Affidavit and E-Verify
12.0 Insurance Requirements
13.0 Compliance
14.0 Sample Contract
15.0 Sample Non-Disclosure Agreement
16.0 Renewal Option
17.0 Questions Regarding Specifications or Proposal Process
18.0 Criteria for Award
Enclosure I, Proposal Ranking Score Sheet
Enclosure II, Interview Ranking Score Sheet
Enclosure III, Table of Contents for Submittal
Form No. 1: Provider Profile
Form No.2: Key Outside Consultants
Form No. 3: List of References and Experience
Form No. 4: Personnel Qualifications
Form No. 5: Project Approach Narrative
Form No. 6A: Task/Personnel Breakdown
Form No. 7 Affidavit of Compliance
Form No. 8 Certification Regarding Potential Conflicts of Interest
Form No. 9 Certification of Compliance with Section 34.600 RSMo., et. seq.
Form No. 10 Certification of Signature Authority Form
Form No. 11 Statement of “No Proposal”
Insurance Requirements
PART IV
Standard Terms and Conditions
PART V
IS Standard Terms and Conditions
PART VI
RFP #065-2026
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 4 of 56
PART I
DESCRIPTION OF PROJECT AND SERVICES REQUIRED
RFP #065-2026
1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:
The City of Springfield is seeking proposals from qualified firms/providers “Service Provider” to provide functional ad-hoc support for
our Oracle E-Business Suite (EBS) R12.2.9 ERP system.
The City is seeking a highly qualified Service Provider with a minimum of ten (10) years’ experience with Oracle E-Business Suite
support services, strong technical expertise and resources, and an excellent track record of customer satisfaction. All work will be
performed remotely.
1.1 Description of Operations or Background: The City of Springfield utilizes the Oracle E-Business Suite (EBS) R12.2.9 ERP system
hosted on Oracle Cloud Infrastructure. We have a production environment and four (4) non-production environments.
1.2 The City has 2,105 active users. Employees and users log into the Oracle ERP system using assigned credentials.
2.0 SCOPE OF SERVICES
2.1 Oracle E-Business Suite System Administration and Database Administration duties.
2.2 The City uses numerous modules across various process areas including finance, human capital management, and
procurement. Specific public sector modules include:
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.2.10
2.2.11
2.2.12
2.2.13
2.2.14
2.2.15
2.2.16
2.2.17
2.2.18
2.2.19
2.2.20
2.2.21
General Ledger.
General Ledger Central Control.
Accounts Payable.
AP Central Control.
Internet Expenses.
AP Credit Card.
AP I-Expenses.
Accounts Receivable.
Cash Management.
Fixed Assets.
Purchasing.
Budget.
Labor Manager.
Time Manager.
OTL Timekeeper.
Payroll Professional.
US HRMS Manager.
US OTL Application Developer.
US Payroll Manager.
Workflow Administrator Web Applications.
Desktop Integration.
2.3 The City has previously utilized an external provider to assist with developing and implementing electronic accounts payable
and I-Expense processes, paid time-off carryover issues at calendar year-end, implementing advanced benefits (project
scrapped), and updating deferred compensation elements to align with IRS changes in addition to miscellaneous support
needed to address real-time issues encountered.
2.4 Ongoing assistance needed includes HRMS Functional Support:
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 5 of 56
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
