NC SAVAN Victim Automated Notification System

Location: North Carolina
Posted: May 20, 2025
Due: Jun 16, 2025
Agency: State Government of North Carolina
Type of Government: State & Local
Category:
  • 63 - Alarm, Signal, and Detection Systems
  • 70 - General Purpose Information Technology Equipment (including software).
Solicitation No: Doc1185202142
Publication URL: To access bid details, please log in.
Solicitation Number: Doc1185202142
Project Title: NC SAVAN Victim Automated Notification System
Description: The purpose of this RFP and any resulting contract award is to solicit offers for the development, implementation and execution of a Statewide Automated Victims Assistance Notification (NC SAVAN); which includes the Department of Adult Correctionand ninety-six jails across the State. The objective of this procurement is to award a statewide Vendor with which provides the best value to the Department of Adult Correction. Services will include but not be limited to: 1. Development, implementation, maintenance, administration, and monitoring of a statewide victim assistance notification system. 2. Implementation of a toll-free statewide number and website for registering for notifications. 3. Development, implementation, staffing and management of a call center. 4. Development, implementation, and administration of interfaces with local entities legacy systems. This includes, but not limited to, the Jail Management Systems (JMS) utilized across the 96 jails. 5. Include vendor responsibility for collection of data from 96 jails, CJLEADS, the Department of Adult Correction. Vendor must provide for future participation of other entities deemed critical to the SAVAN program. The State retains ownership of the collected data, and has the right to use, transform, and distribute as deemed necessary. It is t
Opening Date: 6/16/2025 2:00 PM
Posted Date: 5/21/2025
Status: Open
Department: DEPARTMENT OF ADULT CORRECTION
Solicitation Number
*
Doc1185202142
Department
DEPARTMENT OF ADULT CORRECTION
Status Reason
Open
Opening Date
2025-06-16T14:00:00.0000000
Posted Date
*
2025-05-20T15:50:03.0000000Z
Commodity Code
Software maintenance and support
Mandatory Conference/Site Visit
Special Instructions
Description
The purpose of this RFP and any resulting contract award is to solicit offers for the development, implementation and execution of a Statewide Automated Victims Assistance Notification (NC SAVAN); which includes the Department of Adult Correctionand ninety-six jails across the State. The objective of this procurement is to award a statewide Vendor with which provides the best value to the Department of Adult Correction. Services will include but not be limited to: 1. Development, implementation, maintenance, administration, and monitoring of a statewide victim assistance notification system. 2. Implementation of a toll-free statewide number and website for registering for notifications. 3. Development, implementation, staffing and management of a call center. 4. Development, implementation, and administration of interfaces with local entities legacy systems. This includes, but not limited to, the Jail Management Systems (JMS) utilized across the 96 jails. 5. Include vendor responsibility for collection of data from 96 jails, CJLEADS, the Department of Adult Correction. Vendor must provide for future participation of other entities deemed critical to the SAVAN program. The State retains ownership of the collected data, and has the right to use, transform, and distribute as deemed necessary. It is t
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