| Location: | North Carolina |
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| Posted: | May 20, 2025 |
| Due: | Jun 16, 2025 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | Doc1185202142 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | Doc1185202142 |
| Project Title: | NC SAVAN Victim Automated Notification System |
| Description: | The purpose of this RFP and any resulting contract award is to solicit offers for the development, implementation and execution of a Statewide Automated Victims Assistance Notification (NC SAVAN); which includes the Department of Adult Correctionand ninety-six jails across the State. The objective of this procurement is to award a statewide Vendor with which provides the best value to the Department of Adult Correction. Services will include but not be limited to: 1. Development, implementation, maintenance, administration, and monitoring of a statewide victim assistance notification system. 2. Implementation of a toll-free statewide number and website for registering for notifications. 3. Development, implementation, staffing and management of a call center. 4. Development, implementation, and administration of interfaces with local entities legacy systems. This includes, but not limited to, the Jail Management Systems (JMS) utilized across the 96 jails. 5. Include vendor responsibility for collection of data from 96 jails, CJLEADS, the Department of Adult Correction. Vendor must provide for future participation of other entities deemed critical to the SAVAN program. The State retains ownership of the collected data, and has the right to use, transform, and distribute as deemed necessary. It is t |
| Opening Date: | 6/16/2025 2:00 PM |
| Posted Date: | 5/21/2025 |
| Status: | Open |
| Department: | DEPARTMENT OF ADULT CORRECTION |
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Solicitation Number
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Doc1185202142
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Department
DEPARTMENT OF ADULT CORRECTION
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Status Reason
Open
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Opening Date
2025-06-16T14:00:00.0000000
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Posted Date
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2025-05-20T15:50:03.0000000Z
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Commodity Code
Software maintenance and support
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Mandatory Conference/Site Visit
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Special Instructions
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Description
The purpose of this RFP and any resulting contract award is to solicit offers for the development, implementation and execution of a Statewide Automated Victims Assistance Notification (NC SAVAN); which includes the Department of Adult Correctionand ninety-six jails across the State. The objective of this procurement is to award a statewide Vendor with which provides the best value to the Department of Adult Correction. Services will include but not be limited to: 1. Development, implementation, maintenance, administration, and monitoring of a statewide victim assistance notification system. 2. Implementation of a toll-free statewide number and website for registering for notifications. 3. Development, implementation, staffing and management of a call center. 4. Development, implementation, and administration of interfaces with local entities legacy systems. This includes, but not limited to, the Jail Management Systems (JMS) utilized across the 96 jails. 5. Include vendor responsibility for collection of data from 96 jails, CJLEADS, the Department of Adult Correction. Vendor must provide for future participation of other entities deemed critical to the SAVAN program. The State retains ownership of the collected data, and has the right to use, transform, and distribute as deemed necessary. It is t
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