Live Agent Services

Location: California
Posted: Jun 7, 2026
Due: Jul 1, 2026
Agency: County of San Mateo
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
  • V - Transportation, Travel and Relocation Services
Publication URL: To access bid details, please log in.


Project ID:

Title: Live Agent Services

Addenda: 2

Release Date: 5/7/2026

Due Date: 7/1/2026

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Live Agent Services
Last updated by Addendum #2 on Jun 5, 2026 11:47 PM See what changed
Request for Proposals
Health - SMMC
91520 , 94846 , 95605 , 95826 , 96102
Project ID: 66000-2526-246
Release Date: Thursday, May 7, 2026
ยท Due Date: Wednesday, July 1, 2026 1:00pm
Posted Thursday, May 7, 2026 7:00am
All dates & times in Pacific Time
Draft Response No Bid23 days, 18 hours, 22 minutes


Post Information

Posted At:Thu, May 7, 2026 7:00 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

San Mateo Medical Center (SMMC) is a public hospital and clinic system fully accredited by The Joint Commission. SMMC operates outpatient clinics throughout San Mateo County, an acute-care hospital, and long-term care facilities in San Mateo and Burlingame. San Mateo Medical Center serves the health care needs of all residents of San Mateo County, with an emphasis on education and prevention, and without regard for ability to pay.

The County of San Mateo is seeking proposals for Live Agent Services .



Timeline

RFP Released:
May 7, 2026
Deadline for Questions and Comments:
May 18, 2026, 1:00pm
Question Response Deadline:
June 17, 2026, 11:55pm
Proposal Due Date and Time:
July 1, 2026, 1:00pm
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