RFI 1218 Development of Automated Child Protective Intake Decision-Making Tool

The New York State (NYS) Office of Children and Family Services (OCFS), Division of Child Welfare and Community Services (CWCS), is seeking information and collecting input from interested parties regarding the development of an automated decision-making tool to support the mission of the New York Statewide Central Register of Child Abuse and Maltreatment (SCR) to register child protective intake reports in compliance with NYS statute and OCFS policies and procedures.

The goals of this RFI are to:

• Ascertain vendor interest in developing an automated child protective intake decision-making tool to support hotline specialists with making decisions to register child protective reports in alignment with NYS statute and OCFS policies and procedures.
• Promote consistent decision-making among staff and strengthen objectivity during the intake process.
• Identify improvements to the child protective intake process while remaining in compliance with NYS statute and OCFS policies and procedures.
• Obtain information on a method to evaluate the use of an automated decision-making tool through qualitative and quantitative measures.
• Obtain information on a shareable format of the tool and a process to provide data for stakeholders inquiring about how the SCR makes consistent, accurate, and equitable decisions during the intake process.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes - it does not constitute a Request for Proposal (RFP) or an Invitation for Bid (IFB) or a promise to issue an RFP or an IFB.

Please see the RFI document located in the "Documents" tab for additional information and submission requirements.