Non-Emergency Response Services

Location: Texas
Posted: Jan 8, 2026
Due: Jan 23, 2026
Agency: City of Dallas
Type of Government: State & Local
Category:
  • F - Natural Resources and Conservation Services
Solicitation No: BTZ26-00029500
Publication URL: To access bid details, please log in.
Project: Non-Emergency Response Services
Ref. #: BTZ26-00029500
Type: RFI
Status:
Open
Open Date: Dec 25th 2025, 1:00 PM CST
Questions Due Date: Jan 18th 2026, 11:30 PM CST
Close Date: Jan 23rd 2026, 1:00 AM CST

Project Description: The Dallas Police Department (DPD) seeks information from qualified vendors capable of providing non-sworn personnel to respond to non-emergency, report-only, and low-risk incidents currently dispatched through the City’s 911 Communications Center. This initiative aims to reduce the demand on sworn officers, maintain high levels of customer service, and provide a scalable, CJIS-compliant civilian response program.


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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.