RFQ: Street Liaison Program

Location:	New York
Posted:	Mar 11, 2025
Due:	Apr 11, 2025
Agency:	City of Rochester
Type of Government:	State & Local
Category:	80 - Brushes, Paints, Sealers, and Adhesives
Publication URL:	To access bid details, please log in.

The City of Rochester is soliciting a request for qualifications (RFQ) for a Street Liaison position(s) in each of the four (4) quadrants of the city of Rochester (Northwest, Northeast, Southwest/Downtown and Southeast).

The Street Liaison will work closely with the City of Rochester’s (City) Business Development Team at accomplishing the goals and objectives established in each quadrant. The program will be funded by the Federal Community Development Block Grant Program (CDBG) and/or Professional Service Agreement Funds. If additional funding is utilized from other sources, it will be noted within each respective Street Liaison agreement. The City will review qualifications and make a selection for each quadrant based on criteria stated in Section VII.

View the RFQ

Three (3) Hard copy responses of the qualifications are are due by April 11, 2025 at 1 p.m. EDT and can be sent to

Thaddues Schofield, Director of Strategic Business Development
Rochester City Hall
30 Church Street, Room 005A
Rochester, NY 14614

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Request for Qualifications

Date: March 11, 2025

City of Rochester

Street Liaison Program

CITY OF ROCHESTER

STREET LIAISON PROGRAM

REQUEST FOR QUALIFICATIONS

Issued: March 11, 2025

Submission Due: April 11, 2025

at 1:00 pm. Please submit to

the following address:

Thaddeus Schofield, Director

of Business Development

City of Rochester

30 Church Street, Room 005A

Rochester, New York 14614

I. Purpose

The City of Rochester is soliciting a request for qualifications (RFQ) for a Street Liaison position(s) in

each of the four (4) quadrants of the city of Rochester (Northwest, Northeast, Southwest/Downtown

and Southeast).

Northwest corridors: Lyell Avenue, Dewey Avenue, Lake Avenue and West Ridge Road.

Northeast corridors: Joseph Avenue/Portland Avenue, Hudson Avenue, North Clinton Avenue (Spanish

speaking ability preferred) and the Public Market Area.

Southwest corridors: West Main Street, Chili Avenue, Jefferson Avenue/South Plymouth,

Brooks Avenue/Thurston Road/Arnett Boulevard, and Genesee Street.

Southeast corridors: South Clinton Avenue (Linden Ave to Byron), South Avenue (Byron to

Linden) Monroe Ave/Goodman Plaza/East Main (Goodman to Culver).

The Street Liaison will work closely with the City of Rochester’s (City) Business Development Team at

accomplishing the goals and objectives established in each quadrant. The program will be funded by the

Federal Community Development Block Grant Program (CDBG) and/or Professional Service Agreement

Funds. If additional funding is utilized from other sources, it will be noted within each respective Street

Liaison agreement. The City will review qualifications and make a selection for each quadrant based on

criteria stated in Section VII.

All materials submitted shall become the property of the City of Rochester and will be subject to the NYS

Freedom of Information Law (FOIL). If any proprietary information is submitted with the qualifications,

it must be clearly identified and a request to keep such information confidential must be submitted.

II. Program Description

The Street Liaison is expected to deliver essential services to the business community within targeted

commercial corridors found in their respective quadrants by providing access to information to support

business growth, attracting new businesses and supporting economic development in neighborhood

business corridors.

The agreements will be in effect from July 1, 2025 through June 30, 2026.

III. Scope of Services

By acting as the liaison, it is expected that the Consultant maintains customer service as an important

core value and commits to deliver these services with the highest level of professionalism.

Deliverables include:

 Function as a liaison between the City of Rochester Business Development Division (BD),

Neighborhood Service Center (NSC) Administrators, and businesses found within each respective

quadrant they are assisting.

 A minimum number of outreach visits to businesses quarterly will be established for the consultant

per their respective quadrant and commercial corridors.

 A minimum of qualified leads annually will be determined by the City per the respective quadrant and

commercial corridors. Qualified leads include, but are not limited to, presenting brief overview of the

financial assistance applications, providing applications and connecting business owners to the

Business Development Division. A minimum (20-40) of leads will be required annually based on the

quadrant and number of commercial corridors. Training will be provided by the Business

Development Division to consultants at the onset of the program.

 Work collaboratively with business operators and attend 80% of monthly business association

meetings in each respective quadrant. During these meetings the Street Liaison will discuss the

Business Development Division’s financial assistance programs and provide qualified leads to the

City’s Business Development team. Liaisons will also discuss any relevant business issues, new

businesses moving in and/or expanding.

 Have a partnership with the NSC Administrators in each quadrant and attend monthly scheduled

meetings along with the City’s Business Development team, to work collaboratively towards assisting

new and existing businesses with resource information, and referrals for effective permitting and

compliance with regulatory requirements.

 Provide quarterly reports as found in section VII no later than the first Friday at the end of each

quarter (below). Failure to provide reports that meet the programs goals by these dates can result

in the City of Rochester being unable to pay the consultant. This report will consist of the names of

businesses visited, qualified leads provided to the City’s BD team by date, list of business association

and NSC meetings attended by date.

 First Quarter – October 3, 2025

 Second Quarter – January 2, 2026

 Third Quarter – April 3, 2026

 Fourth Quarter - July 3, 2026

 A quarterly meeting between all Street Liaisons to share best practices.

IV. Funding

The City of Rochester’s contract for services will be up to $25,000 for each quadrant. Funding will be

from Community Development Block Grant funding. Amounts may be less depending upon the amount

of time a Street Liaison works within their respective areas.

V. Eligibility

To be eligible to be considered as a Liaison, applicants shall:

A) Be a legally established organization and be in good standing with the City of Rochester.

B) Have a minimum of one (1) year of experience in working with businesses and assisting with their

growth and development.

C) Submit qualifications for their own agency. Qualifications for a collaborative effort which

involves two or more agencies will not be accepted.

D) Respondents shall submit proof of insurance for at least $1 million for general liability, with a

copy of a policy endorsement naming the City of Rochester, 30 Church Street, Rochester, New

York 14614 as additional insured. Additionally proof of workers compensation and disability

insurance is required.

E) Provide a cost allocation plan which details how Community Development Block Grant funding

will be assigned. This will include details of salaries, fringe benefits and overhead, etc. If

indirect cost are being requested, an indirect cost plan is required.

F) Adhere to federal regulations at 24 CFR part 84 or 85 concerning administrative requirements

and adhere to all applicable CDBG circulars.

G) Comply with the City of Rochester’s sub recipient agreement (attached).

H) The City will enter into agreements for this program only with organizations that are in

compliance with federal regulations.

VI. Requirements

Qualifications submitted shall include the following:

A) Statement of organizational capacity and experience (attach resumes, organizational papers &

description; insurance documentation [General liability, workers compensation and disability

insurance], and program description).

B) References and/or description of experience with similar projects.

C) Cost proposal that shall include the salary, fringe and indirect costs associated with the

personnel to be paid by Community Development Block Grant funds.

D) Approach and methods to carry out the work.

E) Staffing plan with resume(s) of those conducting the work.

F) Statement of how consultant will maintain confidentiality of private information received as a

Street Liaison.

G) Evidence that the entity applying has an active registration on SAM.gov.

VII. Reporting

A) All leads consisting of the business name, owner, address and contact information must be

provided to the City’s BD within the same week received. Quarterly, a cumulative list of these

leads must be provided.

B) All businesses requiring effective permitting compliance and regulatory assistance must be

provided to the NSC Administrators within the same week received. The information provided

must include the business name, owner, address and contact information. Quarterly a

cumulative list (Attached) of this information must be provided

C) Provide a list quarterly of business association meetings attended along with their respective

dates. A minimum of 80% of all meetings are required to be attended.

D) Provide a list of NSC and Business Development meetings attended along with their respective

dates.

E) The required reports are attached. Failure to provide or reach the requirement and goals of

this program (i.e. outreach efforts, leads and meeting attendance) will result in not receiving

program funding.

F) Assist the NSC Administrators with efforts involving the business associations and a minimum

of two support activities per year.

VIII. Selection Process.

Each submission of qualifications will be evaluated by the City with input from the Business Association

of each quadrant. The selection of a consultant is within the City’s sole discretion and will be based on

the following criteria:

Criteria Description

MAXIMUM SCORE

PROPOSAL SCORE

Completeness and Quality of Proposal

Statement of organizational capacity

and experience (Including resumes,

organizational papers & description;

insurance documentation [General

liability , workers compensation and

disability insurance], and program

description). Also, please provide

references and/or description of

experiences with similar project.

Cost proposal.

Strategies to successfully meet the

programs goals. Past performance

in the program will be considered.

Staffing plan with resume(s) of

those conducting the work.

Statement of how the consultant

will maintain confidentiality of

private information received as a

Street Manager

Reviewer and Organization’s

Name

Maximum Score

100

Reviewers Score

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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RFQ: Street Liaison Program

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