S209--Patient Linen Cleaning Services for the Washington DC VAMC Community Living Center (CLC)

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Contract Opportunity

Please note the Government intends to issue the solicitation for Patient Linen Cleaning Services for the Washington DC Department of Veterans Affairs Medical Center Community Living Center (CLC).

The anticipated performance period is for one (1) year, from 04/01/2026 03/31/2027. This requirement is a 100% percent set-aside for Service Disabled Veteran Owned Small Business (SDVOSB) concerns under the authority of 38 U.S.C §8127 (d). Only those SDVOSBs listed and viewable in the Small Business Administration (SBA) database located at https://search.certifications.sba.gov. The SBA database will be checked at the time of offer submission as well as prior to award. The awarded contractor must also submit evidence of enrollment with VETS4212 in order to receive award.
The resultant contract will be a 1-year commercial Firm Fixed Price Contract.
All contractors have to be registered in the SAM Database https://www.sam.gov prior to contract award pursuant to FAR provision 52.204-7. Therefore, prospective offerors are encouraged to register prior to the submittal of quotations.

STATEMENT OF WORK
1. GENERAL
The Contractor shall furnish all labor, supervision, materials, equipment, and transportation necessary to provide Patient Linen Cleaning Services for the Washington, DC Department of Veterans Affairs Medical Center (DC VAMC), Community Living Center (CLC).
Contract length will be for the period of One Year.
Offers shall be submitted on a unit price per pound of laundry services (clean weight).
2. PLACE OF PERFORMANCE
Washington DC VA Medical Center
50 Irving St. NW,
Washington DC 20422

3. COMPLIANCE STANDARDS
All workmanship shall be in accordance with practices and guidelines established by the Association for Linen Management (ALM) and accepted industry standards. Services shall include all processes necessary for laundering and finishing linen, even if not specifically detailed herein.
All work shall be performed under sanitary conditions in accordance with standards set forth by The Joint Commission (TJC).
Physical separation through barrier walls and pass-through equipment is required to maintain positive air pressure in clean areas relative to negative air pressure in soiled areas.
Clean and soiled linen shall never share the same physical space. The laundry plant shall utilize a design for asepsis to prevent cross-contamination or reintroduction of bacteria.
The laundry plant shall be open to inspection by authorized DC VAMC representatives.
All laundered items shall be returned in a serviceable and sanitary condition, meeting established quality and performance standards.
Bidders shall submit copies of policies and procedures evidencing compliance with all applicable standards.

4. PICKUP AND DELIVERY SCHEDULE
The Community Living Center is located at the Washington, DC VAMC, 50 Irving Street NW, Washington, DC 20422, 2nd Floor, Building 6.
The Contractor shall pick up soiled linen and deliver clean linen twice weekly, on Tuesdays and Fridays, between 5:00 AM and 7:00 AM, excluding federal holidays.
All exchanges shall be completed at the agreed-upon times.

FEDERAL HOLIDAYS
Eleven holidays are observed by the Department of Veterans Affairs.
Federal personnel and facilities will not be available at the location on the following

New Year s Day, January 1 (see note)
Birthday of Martin Luther King, Jr. the third Monday in January
Washington s Birthday the third Monday in February
Memorial Day the last Monday in May
Juneteenth, June 19 (see note)
Independence Day, July 4 (see note)
Labor Day the first Monday in September
Columbus Day the second Monday in October
Veterans Day, November 11 (see note)
Thanksgiving Day the fourth Thursday in November
Christmas Day, December 25 (see note)
Any day specifically declared by the President of the United States to be a national holiday

Note: Indicates that if the established date falls on a Sunday, then the succeeding Monday is observed; if the date falls on a Saturday, the preceding Friday is observed.

5. ADDITIONAL AS-NEEDED SERVICES
Due to fluctuations in patient census or emergent situations, additional services may be required on an as-needed basis. These services shall be provided at no additional cost to the Government.
6. LINEN CARTS
The Contractor shall supply all carts required for the delivery of clean linen and pickup of soiled linen.
All carts must be approved by the DC VAMC designee prior to service initiation. Carts shall be uniform in size and weight, with dry weight clearly marked on the exterior.
The DC VAMC may deem carts unsuitable at any time. The Contractor shall replace rejected carts by the next scheduled delivery.
All carts shall be covered during transport.
All carts and equipment shall be cleaned and sanitized between uses.
The Contractor shall submit a written procedure for cleaning and sanitizing carts and equipment.

7. PRODUCT INTEGRITY
Transport trailers shall be disinfected with a tuberculocidal germicide after removal of soiled linen and prior to loading clean linen.
8. CONTINGENCY SERVICE PLAN
The Contractor shall maintain a contingency plan ensuring uninterrupted service during disruptions including equipment failure, labor disputes, natural disasters, or staffing shortages.
The Contractor must provide uninterrupted service to the Community Living Center at the Washington, DC VAMC, regardless of labor levels at the Contractor s facility.
A written contingency plan shall be submitted with the bid.

9. RAGOUT (UNSERVICEABLE LINEN)
Linen deemed unserviceable shall be laundered, separated, and returned to DC VAMC in clearly marked packaging labeled Ragout.
The Contractor shall submit a monthly ragout report identifying quantity, item type, and percentage of ragout.
Reports shall be submitted to the DC VAMC designee.

10. STAINED LINEN ITEMS
Serviceable stained linen identified by DC VAMC shall be returned to the Contractor for reprocessing and credit.
Stained items shall be packaged and labeled Stained.

11. EQUIPMENT AND STAFFING
The Contractor shall maintain sufficient equipment and staffing to process an average of 850 pounds of linen per week.
A description of equipment and processing procedures shall be submitted with the bid.

12. LINEN HANDLING INSTRUCTIONS
All clothing shall be cleaned, dried, hung, and kept separate from other linen items.
13. KEEP-SEPARATE HANDLING
All DC VAMC linen shall be processed separately using keep-separate techniques.
DC VAMC reserves the right to inspect the Contractor s facility at any time.

14. ACCURACY OF SCALES
All scales shall be certified by the Department of Weights and Measures.
Copies of certifications shall be submitted with the bid.

15. ITEMS FOUND IN LINEN
Photos and written reports of hazardous, personal, or medical items found shall be submitted daily.
Personal and medical items shall be safely packaged and promptly returned to DC VAMC.
Hazardous items shall be documented and disposed of properly.
The Contractor shall submit a lost and found procedure with the bid.

16. HEALTH AND SAFETY PROCEDURES
The Contractor shall maintain safeguards to protect employees from injury.
Universal Precautions shall be used for all soiled linen.
A description of laundering processes addressing Universal Body Substance Precautions shall be submitted.

17. FINISHING PROCESSES
Flatwork ironed and hung:
Shirts
Pants
Sweaters and coats

Dried and folded:
Undergarments, t-shirts, socks, etc.

18. MENDING AND PATCHING
Items requiring mending or patching shall be returned to the Contracting Officer s Representative (COR) for approval prior to repair.
19. WEIGHT VERIFICATION
Clean linen shall be weighed upon delivery.
Weights shall be verified by DC VAMC laundry staff.
Initials shall be recorded on the shipping manifest.

20. PACKING SLIP AND MANIFEST
Each cart shall include a packing slip with item description, quantities, cart number, weights, and packer initials.
Discrepancies require same-day correction by 7:00 AM.
A consolidated manifest is required per delivery.

21. SECURITY
All trailers shall be locked and sealed with numbered seals.
DC VAMC personnel shall verify seals upon receipt.

22. REQUIRED PROPOSAL DOCUMENTATION CHECKLIST
The proposal shall include:
Compliance policies and procedures
Cart cleaning procedures
Contingency service plan
Description of equipment
Scale certification
Lost and found procedures
Health and safety policies
Universal Precautions laundering process

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