Provide Farebox Upgrades (Public Transportation Dept) Addendum No. 1
| Location: | Alaska |
|---|---|
| Posted: | May 15, 2026 |
| Due: | Jun 4, 2026 |
| Agency: | City of Anchorage |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 2026P024 |
| Publication URL: | To access bid details, please log in. |
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2026P024 Provide Farebox Upgrades (Public Transportation Dept)
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Synopsis
Proposal Document
Addendums
Reference Documents
Project Status
Responsible Bidder
Attachment Preview
Municipality of Anchorage
Suzanne LaFrance, Mayor
Purchasing Department
April 21, 2026
REQUEST FOR PROPOSAL
RFP 2026P024
Public Transportation Department
Provide Farebox Upgrades
The Municipality of Anchorage is an equal opportunity employer.
Enclosed is pertinent information for use in preparing your proposal.
Pre-Proposal Conference:
Site Visit:
Questions Due:
Proposals Due:
N/A
N/A
12PM Local Time, April 28, 2026
12PM Local Time, May 21, 2026
Electronic Submission through BidExpress at Bid Express :: Municipality of Anchorage or
submission through Sealed Envelope with ONE SIGNED ORIGINAL, single sided, unbound, of your
proposal and, a flash-drive containing a PDF copy of the complete proposal, including
attachments must also be provided.
If applicable, the phone number to call into the Pre-Bid Conferences is 907-343-6089.
Conference lines are opened 5 minutes prior to the Pre-Bid Conference times. To attend
meetings in person, you may do so at 632 W. 6th Avenue, Suite 520, Anchorage, AK 99501. FOR
AUXILIARY AIDS, SERVICES, OR SPECIAL MODIFICATIONS TO PARTICIPATE PLEASE CONTACT THE
PURCHASING DEPARTMENT TO REQUEST REASONABLE ACCOMMODATIONS AT 907-343-4590;
OR wwpur@muni.org
For further information contact Purchasing at (907) 343-4590 or email wwpur@muni.org. All
correspondence should include the RFP number and title.
The Municipality of Anchorage reserves the right to reject any and all proposals and to waive
any informalities in procedures.
Sincerely,
Kim Ovsepyan
Principal RFP Buyer
632 West 6th Ave., Suite 520 | Mail: P.O. Box 196650 | Anchorage, Alaska 99519-6650 | www.muni.org | Phone: 907-343-4590
RFP 2026P024
Public Transportation
Provide Farebox Upgrades
Section 1 - General Information
Section 2 - Rules Governing Competition
Section 3 - Scope of Work
Section 4 - Proposal and Submission Requirements
Section 5 - Evaluation Criteria and Process
Section 6 - Selection Process
Section 7 - Sample Contract
Section 8 - Attachments
The Municipality of Anchorage Purchasing Department is pleased to announce that
we have begun using the Bid Express® service at www.bidexpress.com.
Electronic bid submission:
• allows for digitally-signed bids
• eliminates costs for delivery of bid packages
• provides error checking and alerts to omissions before submission
• easily accommodates last-minute changes and price cuts
• automates email notifications to alert vendors of solicitation postings and
solicitation changes
RFP 2026P024
Provide Farebox Upgrade Services
Page 1 of 22
If you are not a current user, please register for a free vendor account to reference the
Municipality of Anchorage’s upcoming advertisements.
For more information about the service, please refer to the Bid Express service’s
Knowledge Center here to get started.
For technical assistance, please call the service’s Customer Success team at 888-352-
2439, available Monday - Friday from 7:00 am – 8:00 pm (EST). You can also email
them at bidexpress.support@infotechinc.com.
Additional information and notices of solicitation opportunities will be posted on the
Purchasing webpage at Muni.org.
1.0 GENERAL INFORMATION
1.1 Purpose
The Municipality of Anchorage, Public Transportation Department (People
Mover), is soliciting proposals from qualified firms to procure and implement a
unified, account-based fare collection system across the fixed-route fleet.
The solution shall:
• Deliver a consistent rider payment experience across all fixed-route vehicles.
• Support multiple payment media, including smart cards, QR/barcode, and
open payments (contactless debit/credit, mobile wallets).
• Provide a cloud-based SaaS back-office platform with unified reporting,
policy management, and account services.
• Integrate with existing systems (e.g., Avail ETMS, current fareboxes, mobile
ticketing platform) or replace them where proposed.
• Include controlled migration of active fare data, pilot deployment, full fleet
rollout, training, and adoption support.
Period of Performance:
• Pilot deployment on 10 vehicles by Q3 2026.
• Full fleet deployment completed by November 30, 2026.
Contract Term:
Five (5) years with up to two (2) optional renewal periods of two (2) years each,
subject to performance and agency approval.
Project success is defined as a production-operating account-based system on
all People Mover fixed-route vehicles with no customer-visible defects, full
reporting continuity, and full delivery of all Must-Have items in Appendix A.
RFP 2026P024
Provide Farebox Upgrade Services
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1.2 Background
People Mover seeks to modernize its fare collection environment, replacing or
integrating legacy media and devices to achieve account-based operation,
unified reporting, and improved security. The current fare collection ecosystem
includes:
• Genfare fareboxes for on-board cash and magnetic stripe validation.
• Productive Solutions POS for in-person sales and smart card issuance.
• Masabi JustRide mobile ticketing platform for app-based fare purchase.
Today, these systems operate largely in silos with limited integration and manual
reconciliation, creating inefficiencies in reporting, customer account
management, and fare policy enforcement. The upgrade will unify all payment
channels under a single cloud-based SaaS platform, enabling real-time data
exchange, consolidated reporting, and scalable architecture to support future
enhancements such as microtransit and institutional programs.
This modernization is critical to improving rider equity and experience by
introducing features such as fare capping, multi-language support, and account-
based functionality that ensures riders never overpay and can manage their
accounts easily. It also positions the agency for long-term operational efficiency,
reducing manual processes, improving financial integrity, and supporting future
mobility integrations.
1.3 Questions
Any questions regarding this Request for Proposal are to be submitted in writing in
writing via: wwpur@muni.org
For ease of identification please identify the RFP number in the subject line of any
correspondence.
Purchasing Office hours of operation are: 8:00 a.m. to 5:00 p.m. local time Monday
through Friday, excluding Municipal holidays. All questions must be received prior
to the deadline indicated on the RFP cover letter.
1.4 Preparation Costs
The Municipality will not be responsible for proposal preparation costs, nor for costs
including attorney fees associated with any (administrative, judicial, or otherwise)
challenge to the determination of the highest ranked Proposer and/or award of
RFP 2026P024
Provide Farebox Upgrade Services
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contract and/or rejection of proposal. By submitting a proposal each Proposer agrees
to be bound in this respect and waives all claims to such costs and fees.
2.0 RULES GOVERNING COMPETITION
2.1 Examination of Proposals
Proposers should carefully examine the entire RFP and any addenda thereto, and
all related materials and data referenced in the RFP. Proposers should become fully
aware of the nature of the work and the conditions likely to be encountered in
performing the work.
2.2 Proposal Acceptance Period
Award of this proposal is anticipated to be announced within 90 calendar days,
although all offers must be complete and irrevocable for 60 calendar days following
the submission date.
2.3 Confidentiality
The content of all proposals will be kept confidential until the selection of the
Contractor is publicly announced. At that time the selected proposal is open for
review. After the award of the Contract, all proposals will then become public
information.
2.4 Proposal Format
Proposals are to be prepared in such a way as to provide a straightforward, concise
delineation of the Proposer's capabilities to satisfy the requirements of this RFP.
Emphasis should be concentrated on
1) conformance to the RFP instructions.
2) responsiveness to the RFP requirements.
3) completeness and clarity of content.
2.5 Signature Requirements
All proposals must be signed (electronically through BidExpress or manually/
DocuSign) by an officer or other agent of a corporate vendor if authorized to sign
contracts on its behalf; a member of a partnership; the owner of a privately-owned
vendor; or other agent if properly authorized by a power of attorney or equivalent
document. Signature on the “Letter of Transmittal” (See Para 4.3) will meet this
requirement.
Failure to sign the Proposal is grounds for rejection. The name and title of the
individual(s) signing the proposal must be clearly shown immediately below the
signature.
RFP 2026P024
Provide Farebox Upgrade Services
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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