Town of Winterville
Request for Proposals
Janitorial Services
This RFP includes a supplement that contains additional information effective 2/6/2026:
Building Square Footage Page 12
Equipment Listing Page 13
Form of Proposal Page 14
Bid Form Page 15
Bond Requirements Page16
Notice to Proceed Page 18
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Specifications
TERM OFCONTRACT
Contract shall exist for (12) months beginning on______. The Town reserves the right to
extend this Agreement on an annual basis if it is determined to be in its best interest. The life
of this Agreement including all extensions shall not extend beyond a period of three (3) years.
The Town reserves the right to terminate this Agreement at any time with thirty (30) days
written notice, with or without cause.
BIDDER QUALIFICATIONS
Only bids from companies established in performing this type service and qualified to
handle accounts of this size may be considered. Prior to award, Town of Winterville
reserves the right to investigate a bidder's ability to fulfill the requirements of the contract.
All bidders shall include an affidavit attesting to their compliance with E-Verify (or, if the
contractor employs less than 25 employees in this state, attesting to that fact), and
attesting to the bidder's subcontractors' compliance with E-Verify (or, if any
subcontractors employ less than 25 employees in this state, attesting to that fact).
INSURANCE
Minimum Limits of insurance:
General Liability- No less than $1,000,000, limit per occurrence for bodily injury, personal injury
and property damage.
Auto Liability - No less than $1,000,000, limit per occurrence combined single limit per
accident per bodily injury and property damage.
The successful Contractor shall provide acceptable Insurance Certificate(s) and
Endorsement(s) to the Town no later than at the execution of the contract. The Town
reserves the right to require any additional documentation or information verifying insurance
coverage, as the Town deems necessary. The town may contract the successful
Contractor's insurance agent(s) or carrier(s) directly concerning any insurance issues.
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INDEPENDENT CONTRACTOR
The Contractor is an independent contractor and shall not be deemed an agent or employee
of the Town of Winterville for any purpose whatsoever. The Town prefers a single, qualified
company or entity to be responsible for providing services described herein. Therefore, the
contractor shall not subcontract any work related to the janitorial service to another individual
or janitorial service unlessapproved by the Town of Winterville.
CONTRACTOR'S USE OF SITE PREMISES
Successful contractor shall cooperate with and accommodate related work performed by the
Town on site during the contract period. It shall be the successful Contractor's responsibility
to coordinate its work on site.
PERSONNEL
Prior to beginning work, Contractor shall conduct and make available to the Town upon
request a background check on all employees they intend to assign to each building.
Fingerprints of all employees shall be obtained and kept on file. The Town of Winterville
reserves the right to request of the Contractor, dismissal or replacement of an employee for
the Contractor if a conflict or problem with that employee should arise. The Contractor will
be responsible for supervision, hiring, and firing of their own employees and shall be solely
responsible for the pay, worker's compensation insurance and benefits. The Contractor's
designated representative is required to perform weekly inspections of buildings and
shall submit inspection reports to the Contract Administrator.
The Contract Administrator, which will be the Electric Utility Director for the purpose of this
Agreement, will be assigned as the contact person for cleaning personnel. Communication
between the Contract Administrator and the cleaning personnel is very important. Therefore,
the Contractor must assure that at least one cleaning personnel per building can
communicate well with the Contract Administrator.
Any employee hired by the Contractor will be the Contractors employee and in no way has
any association with the Town of Winterville. The Contractor shall insure that his employees
are trained in all appropriate safety regulations including but not limited to, OSHA regulations
and all other local, State, and Federal regulations.
The Contractor shall utilize the U.S. Department of Homeland Security's E-Verify system to
verify the employment eligibility of all new employees hired by the Contractor during the term
of the Contract and shall expressly require any subcontractors performing work or providing
services pursuant to the Contract to likewise utilize the E-Verify system to verify the
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employment eligibility of all new employees hired by the subcontractor during the Contract
term.
UNIFORMS
All custodial personnel are required to wear a uniform and a photo identification card,
which shall clearly identify personnel as employees of the contractor. This requirement shall
always apply upon entering Town property and while on duty.
FACILITY SECURITY
Arrangements as to accessing the facilities will be coordinated through the Manager's office.
Issuance of necessary keys and other procedures will be arranged after awarding the
Contract. The Contractor shall be responsible for which employees shall be assigned keys
and the return of all keys immediately upon termination of contract. Contractor shall report
immediately any loss or misuse. In the event duplication of keys are required because of
contractors and/or their employee's having lost or misuse of, Contractor shall promptly
reimburse the Town for cost of such duplication. Contractor will not be allowed to duplicate
keys. Turn off lights except those designated to be left on and lock all doors as directed.
All doors found locked should be left locked. Security of the building shall be the
responsibility of the Contractor during the designated cleaning service. Absolutely no one
other than the authorized personnel can be in the facility after regular work hours. This
includes relatives, friends, etc.
A listing of all Town keys provided by the Town must be maintaine. Including who they
have been distributed to and when they were turned over to different personell. The listing
must be maintained at all times and is subject to periodic review by the Town. No keys
shall be duplicated. Any missing key will result in contractor covering associated expense
for securing the facilies via having the buildings re-keyed.
SCOPE OF SERVICES
Scope of Work
The contractor shall furnish cleaning services (5) days per week (unless otherwise noted),
Monday through Friday inclusive and shall do all such work on those days as shall be
required to keep the windows, floors, walls, and all other portions of said buildings clean and
presentable and no less than specified on the attached "Scope of Services List." All work
should be done between the hours of 8:00 am and 5:00 pm unless other arrangements
are made. The contractor shall furnish all supervised labor, materials, and equipment
necessary to provide complete and efficient cleaning services. The contractor shall
arrange cleaning operations as necessary to avoid interfering with Town operations.
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Cleaning service shall be in accordance with the attached "Scope of Services List"
which lists each facility to be cleaned and specific duties to be performed and the
frequency at which these duties should be performed. In case of inclement weather,
the Contractor shall contact the Contract Administrator to determine the level of service
required during that period.
Materials & Equipment to be supplied by Contractor
The contractor shall furnish supplies and equipment necessary to perform the services
required by this contract. These include but are not limited to restroom supplies, chemicals,
brooms, vacuums, vacuum bags, buffers, dusting equipment (no feather dusters), mops, mop
buckets, steam vacuums, safety, and other equipment. Office restroom paper products
should be mid to high grade quality. General public restrooms may have a lower quality
paper product. Paper products should fit dispencers properly.
Other Items to be Supplied by the Contractor
The Contractor will furnish from its stock but not limited to paper towels, hand soap for
dispensers, toilet tissue, trash can liners, deodorant blocks, disinfectant cleaners, furniture
polish, glass cleaner, toilet cleaner, stainless steel cleaner, and cleaning towels. These items
are to be stocked by the contractor during regular cleaning service for each building. The
Town will provide storage room for all supplies and equipment.
RESPONSIBILITY FOR DAMAGE CLAIMS
The Contractor shall indemnify and save harmless the Town of Winterville and its officers,
agents, and employees from all suits, actions or claims of any character brought for any injury
or damages received or sustained by any perso n, persons, or property by reason of any act
of the Contractor, its agents, or employees, in the performance of the contract.
NOTICE TO PROCEED
A notice to proce·e·d will be issued after the Contractor has executed the Agreement and their
Insurance Certificate(s) or Endorsements have been received and accepted by the Town. The
Contractor shall not deliver any equipment to the work site or commence work until they have
received a written Notice to Proceed.
PAYMENT
Town of Winterville shall make payments based on Contractor's invoice, which is to be
submitted on the last day of each month for the previous month's work. Town shall, within 30
days after receipt of each invoice, issue payment to Contractor. Any and all monies expended
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.